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Comcast Tech Jobs in Virginia (NOW HIRING)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions ...

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions ...

Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the ...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the ...

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Comcast Tech information

See Virginia salary details

$11

$21

$31

How much do comcast tech jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for comcast tech in Virginia is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between Comcast Tech vs Cable Installer?

AspectComcast TechCable Installer
Required CredentialsHigh school diploma, technical training, Comcast certificationsHigh school diploma, technical training often preferred
Work EnvironmentIndoor and outdoor, company vehicles, on-site customer locationsOutdoor, customer premises, installation sites
Employer & Industry UsagePrimarily Comcast, telecommunications industryVarious cable providers, telecommunications industry
Common Search & ComparisonYesYes

Comcast Techs and Cable Installers both work in the telecommunications industry, often performing installation and maintenance tasks. Comcast Techs typically have more specialized training and certifications, work directly for Comcast, and may handle troubleshooting and customer support. Cable Installers may work for various providers, focusing mainly on installation tasks. While their roles overlap, Comcast Techs usually have broader responsibilities and more technical credentials.

What does a Comcast Tech do?

A Comcast Tech, also known as a Comcast Field Technician or Service Technician, is responsible for installing, troubleshooting, and maintaining Comcast's cable, internet, and phone services for residential and business customers. Their duties include setting up equipment, diagnosing service issues, repairing or replacing faulty hardware, and ensuring customers are satisfied with their services. They often travel to customer locations, work with various types of technology, and provide technical support and education to users.

What are some common challenges a Comcast Tech might face in the field, and how can they be addressed?

As a Comcast Tech, you may encounter challenges such as troubleshooting complex connectivity issues, working in diverse customer environments, and balancing a high volume of service calls. Addressing these challenges often involves staying up-to-date on the latest equipment and software, maintaining clear communication with customers, and collaborating with team members for support. Developing strong problem-solving skills and utilizing company-provided training resources can also help you navigate unexpected technical or customer service situations effectively.

What are the key skills and qualifications needed to thrive as a Comcast Tech, and why are they important?

To thrive as a Comcast Tech, you need a solid understanding of cable and internet installation, troubleshooting, and repair, typically supported by a high school diploma or equivalent and relevant technical training. Familiarity with diagnostic tools, handheld meters, and customer management systems is common, and some roles may require industry certifications. Exceptional communication, customer service, and problem-solving skills help you build trust and effectively address client concerns on-site. These abilities are vital for ensuring reliable service delivery, customer satisfaction, and maintaining Comcast’s reputation.
What cities in Virginia are hiring for Comcast Tech jobs? Cities in Virginia with the most Comcast Tech job openings:
Enterprise Account Manager, Comcast Business

Enterprise Account Manager, Comcast Business

Comcast

Richmond, VA

$67K - $110K/yr

Full-time

Re-posted 23 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Job Description

Core Responsibilities

  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
  • Renew customer contracts to protect and grow existing revenue streams.
  • Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
  • Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
  • Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
  • Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Account Management, Communication, Customer Relationship Management (CRM), Sales

Compensation

Primary Location Pay Range: $67,699.31 - $110,780.69This job can be performed in Maryland with a Pay Range of $58,868.97 - $110,780.69Targeted Commission: $30,000.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.