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Colombia Remote Customer Support Jobs (NOW HIRING)

Essence Journey

Remote Customer Support Associate

Tampa, FL · Remote

$16.50 - $22.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Mahwah, NJ · Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Miami, FL · Remote

$16.75 - $23/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Austin, TX · Remote

$17.25 - $23.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Mahwah, NJ · Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Essence Journey

Remote Customer Support Associate

Mahwah, NJ · Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Jobs for Humanity

Remote Customer Support Reps

Aurora, CO · Remote

$17.25 - $22/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing ...

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Colombia Remote Customer Support information

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$19

$28

How much do colombia remote customer support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for colombia remote customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How does working remotely as a Customer Support representative in Colombia typically impact team collaboration and communication?

Remote Customer Support roles in Colombia often rely on digital tools such as chat platforms, video meetings, and ticketing systems to facilitate communication and collaboration with both local and international teams. While working remotely offers flexibility, it also requires proactive communication and strong self-management skills to stay aligned with team goals and updates. Many companies hold regular virtual meetings and provide ongoing training to ensure that remote employees feel connected and supported. Building relationships with colleagues and maintaining clear, timely communication are key to overcoming the challenges of remote work in this role.

What does a Colombia Remote Customer Support professional do?

A Colombia Remote Customer Support professional assists customers by answering questions, resolving issues, and providing information about products or services—entirely online or over the phone. They typically work from home within Colombia, using digital tools to communicate with customers worldwide. Their responsibilities can include troubleshooting technical problems, handling complaints, and ensuring customer satisfaction, all while adapting to different time zones and languages as needed.

What are the key skills and qualifications needed to thrive as a Colombia Remote Customer Support representative, and why are they important?

To excel as a Colombia Remote Customer Support representative, you need strong communication skills in both Spanish and English, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and remote communication tools like Zendesk or Salesforce is typically required. Patience, active listening, and adaptability are crucial soft skills for building rapport with customers and resolving issues efficiently. These skills are essential for delivering positive customer experiences and ensuring smooth operations in a remote work environment.

What is the difference between Colombia Remote Customer Support vs Colombia Remote Technical Support?

AspectColombia Remote Customer SupportColombia Remote Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service centers, call centers, remoteTechnical help desks, remote troubleshooting
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & ComparisonCustomer service roles, support jobsTechnical support roles, IT support jobs

Colombia Remote Customer Support focuses on assisting customers with inquiries, billing, and general issues, requiring strong communication skills. Colombia Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications and problem-solving skills. Both roles are remote, but they serve different industry needs and skill sets.

Infographic showing various Colombia Remote Customer Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 2% Part Time, and 9% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Remote Customer Support Associate

Essence Journey

Los Angeles, CA • Remote

$18.75 - $25.75/hr

Full-time

Posted 29 days ago

Job description

About the Role:

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone

  • Assist with scheduling, follow-ups, and general administrative tasks

  • Maintain accurate records and document client interactions

  • Collaborate with internal teams to resolve issues and improve overall client satisfaction

  • Identify opportunities to enhance processes and improve the client experience


Qualifications:

  • Strong written and verbal communication skills

  • Excellent organizational and multitasking abilities

  • Comfortable using digital tools, email, and chat platforms for remote work

  • Ability to work independently while managing priorities effectively

  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule

  • Professional development opportunities and access to training programs

  • Collaborative and supportive team culture

  • Access to company resources and tools to ensure success

  • Exclusive employee perks

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Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

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