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Collision Shop Manager Jobs in Calgary, AB (NOW HIRING)

CSN Collision

Auto Body Appraiser

Calgary, AB · On-site

The estimator must understand the effect of collision to a vehicle and highlight damages. The ... Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high ...

CSN Collision

Auto Body Appraiser

Calgary, AB · On-site

The estimator must understand the effect of collision to a vehicle and highlight damages. The ... Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high ...

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All JobsCollision Shop JobsCollision Shop Manager JobsCollision Shop Manager Jobs in Calgary, AB

Collision Shop Manager information

What does a collision shop manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.

What are the key skills and qualifications needed to thrive as a collision shop manager?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What are some common challenges faced by a collision shop manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What are popular job titles related to Collision Shop Manager jobs in Calgary, AB?

For Collision Shop Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Collision Shop Manager jobs in Calgary, AB look for?

The top searched job categories for Collision Shop Manager jobs in Calgary, AB are:

Collision Shop Manager jobs near you

Collision Center Detailer/Polisher

Calgary, AB • On-site

CSN Collision
See more jobs at CSN Collisionexternal

Full-time

Re-posted 27 days ago

Job description

About CSN Collision  

CSN Collision is a leading provider of collision repair services in Canada. With over 260 collision repair Centres across the country, we help repair and restore more than 200,000 vehicles annually, ensuring they are returned to their original condition. We are committed to delivering exceptional quality and customer satisfaction 

CSN Autolab Group operates 2 high quality, customer centric locations in Calgary. At CSN Autolab we love to watch people realize their dreams in the Collision Repair Industry. Our employees advance in their careers with support and training; this has created an amazing opportunity for the right person to join our team.

Position Summary:  

CSN Collision Autolab Glendeer is currently seeking an Automotive Detailer/ Polisher to join our team. In this role, the successful applicant will be responsible for ensuring that every vehicle that comes through our facility is cleaned and detailed to our high standards. At CSN Collision Centres, we are committed to providing our customers with exceptional service, and the Automotive Detailer/Polisher plays a key role in delivering on that promise. As a member of our team, you will have the opportunity to work with some of the best in the automotive industry, in a fast-paced and rewarding environment. 

CSN is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment regardless of age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to growing our team in a way that reflects the diversity of our customers and communities in which we live and serve. 

Requirements

Primary Responsibilities of the Detailer/Polisher: 

  • Perform thorough cleaning of vehicle interiors and exteriors 
  • Apply waxes, polishes, or protective agents to vehicle surfaces to preserve appearance 
  • Finish sand and buff newly refinished vehicles to better than factory finish
  • Work side by side and learn with some of the best in the business  
  • Operate cleaning equipment and use cleaning detergents to clean vehicles 
  • Inspect parts, equipment, or vehicles for cleanliness and damage 
  • Maintain inventory of cleaning supplies and inform management of any shortages 

Preferred Skills and Qualifications for this Position: 
 

  • High school diploma or equivalent 
  • Valid driver's license and a clean driving record 
  • Strong attention to detail 
  • Experience in polishing will be given preference
  • Ability to work in a fast-paced environment 
  • Strong communication skills 
  • Ability to work well in a team environment 
  • Ability to lift up to 50 pounds 

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and will evolve as CSN (Shop Name) continues to grow. 

Benefits

What We Offer: 

  • Valuable hands-on experience in the collision repair industry. 
  • Opportunity to learn from experienced professionals and gain industry knowledge. 
  • Competitive hourly wage within the specified range. 
  • Paid apprenticeship training after successful completion of trade school classes

Schedule: Monday - Friday 8:00 Am - 5:00 PM (Could be adjusted for right candidate)

Career Path: As CSN Autolab Group continues to grow, there may be opportunities for career advancement and further development within the organization.