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Collision Shop Manager Jobs in Texas (NOW HIRING)

Position Overview As part of the Open Road Collision DBA Drury Moss Collision, we pride ourselves ... The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring ...

Shop Manager

Amarillo, TX ยท On-site

$90 - $120/hr

Description Position Overview As part of the Open Road Collision DBA Drury Moss Collision, we pride ... The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring ...

New

Description Position Overview As part of the Open Road Collision DBA Drury Moss Collision, we pride ... The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring ...

Collision Center Manager

San Antonio, TX ยท On-site

$50K - $130K/yr

Monitor shop productivity * Ensure compliance with safety standards and environmental regulations ... Join us as a Collision Center Manager where your leadership will shape a team committed to ...

Collision Center Manager

San Antonio, TX ยท On-site

$50K - $130K/yr

Monitor shop productivity * Ensure compliance with safety standards and environmental regulations ... Join us as a Collision Center Manager where your leadership will shape a team committed to ...

Auto Body Technician

Dallas, TX ยท On-site

$25 - $30/hr

... to join our expanding collision shop. The ideal candidate will have extensive knowledge and ... Communicate with management on any supplemental damages or setbacks that could affect the quality ...

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Collision Shop Manager information

What does a collision shop manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.

What are the key skills and qualifications needed to thrive as a collision shop manager?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What are some common challenges faced by a collision shop manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What are popular job titles related to Collision Shop Manager jobs in Texas?

For Collision Shop Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collision Shop Manager jobs in Texas look for?

The top searched job categories for Collision Shop Manager jobs in Texas are:

What cities in Texas are hiring for Collision Shop Manager jobs?

Cities in Texas with the most Collision Shop Manager job openings:

Infographic showing various Collision Shop Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Shop Manager

Amarillo, TX โ€ข On-site

Full-time

Posted 6 days ago


Job description

Position Overview
As part of the Open Road Collision DBA Drury Moss Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Shop Manager.
We are seeking a driven and experienced Shop Manager to oversee daily operations in an auto-collision repair shop. The ideal candidate will be accountable for operational efficiency, financial performance, and maintaining a strong customer service & employee centric culture.
The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP (work in process), cycle time, CSI scores, and final quality control. Additionally, the role requires full P&L ownership, facility upkeep, and the ability to analyze Central Review Reports, ensure calibration revenue goals are met, and uphold brand standards.
Key Responsibilities
Operational Oversight
  • Oversee daily operations.
  • Ensure achievement of revenue and profit goals.
  • Monitor and manage Work in Progress (WIP) levels, ensuring vehicles are scheduled and processed efficiently.
  • Review Final Quality Control (FQC) outcomes for consistency and excellence.
  • Drive performance improvements through daily operations, coaching, and process reviews.

Financial Management
  • Own and manage Profit & Loss (P&L) statements.
  • Track and act on financial KPIs including goal revenue, closed & DNC dollars, calibration revenue, and gross margin targets.
  • Analyze Central Review Reports to ensure market health and correct any variances.

Customer Satisfaction & Cycle Time
  • Champion initiatives to improve Customer Satisfaction Index (CSI) and reduce cycle time.
  • Implement best practices to streamline repair timelines while maintaining high repair quality.
  • Resolve escalated customer issues.

Team Leadership
  • Lead, coach, and develop shop employees.
  • Foster a performance-driven culture focused on results, integrity, courage and customer service.
  • Manage staffing needs in collaboration with Regional Manager.

Facility & Compliance
  • Ensure facilities are safe, clean, operational, and comply with OSHA and company standards.
  • Manage maintenance plans and vendor relationships for facility and equipment upkeep.

Why Work with Us?
  • Team-oriented culture
  • I-CAR Gold Certified
  • OEM Certified
  • Streamlined workflow for increased earning potential
  • Opportunities for professional growth and certification
  • Competitive compensation and benefits (discussed upon interview)
  • Commitment to safety, quality, and a positive work environment

Requirements
  • 5+ years of experience in multi-unit operations leadership in the auto collision industry
  • Strong understanding of P&L, cycle time, repair operations, and KPI management
  • Excellent leadership, coaching, and team development skills
  • Experience using CCC One, Repair Planning Software, and Central Review Systems
  • Proficient in Excel and reporting systems
  • Valid driver's license and ability to travel frequently between sites

Preferred
  • I-CAR certifications or equivalent industry training
  • Prior experience implementing SOPs or continuous improvement programs across locations.

OpenRoad is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
As part of our hiring process, OpenRoad participates in E-Verify to confirm the employment eligibility of all newly hired employees.