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Collision Shop Manager Jobs in Ohio (NOW HIRING)

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Collision Shop Manager information

What are some common challenges faced by a collision shop manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What are the key skills and qualifications needed to thrive as a collision shop manager?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What does a collision shop manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.
What are popular job titles related to Collision Shop Manager jobs in Ohio? For Collision Shop Manager jobs in Ohio, the most frequently searched job titles are:
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What cities in Ohio are hiring for Collision Shop Manager jobs? Cities in Ohio with the most Collision Shop Manager job openings:
Collision Shop Manager jobs near you
Infographic showing various Collision Shop Manager job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

BODY SHOP / COLLISION TECHNICIAN

Serpentini Chevrolet of Strongsville

Berea, OH • On-site

$90K - $160K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

APPLY NOW!  Sign on BONUS for qualified candidates!  Our shop is growing fast! Come join the largest volume Collision Centers in Ohio!  Our NEW 50,000 SQUARE FOOT facility will be finished soon.  Our shop currently produces over 6,000 flat rate hours per month!  We are looking for 2 Experienced Collision Center Technicians to join our growing team! The right candidates will have past collision center experience including sectioning/frame work and a strong background in collision centers. This is a flat rate position & pay is based on experience.  We are looking for a technician that can turn from 80-120 hours weekly. The day-to-day duties of this role include repairing damaged parts, communicating with the parts department to obtain necessary parts, and documenting all repairs performed. 

Compensation between $90,000 and $160,000 per year based on experience and skill level.  

Are you tired of unsteady work flows?  Parts communication issues?  Poorly written estimates?  Not feeling supported or heard?  Come experience the difference at Serpentini Collision Centers!  Our employees are family and we understand the value of each and every employee we have on the team!

Benefits

  • Health, dental, and vision insurance
  • 401(k) plan
  • Paid time off
  • Opportunities for advancement
  • Employee discounts

Responsibilities

  • Determine and repair damaged parts 
  • Communicate status of repairs clearly to body shop manager
  • Communicate with parts department to obtain necessary parts
  • Document all repairs performed
  • Document all materials used
  • Maintain work area in a clean and orderly manner
  • Follow all company safety procedures 
  • Understand and follow federal, state, and local regulations such as the disposal of hazardous waste

Qualifications

  • High school diploma or equivalent
  • Past dealership experience preferred but not required
  • Past collision center experience is required
  • Completion of vocational program preferred, but not required
  • Able to work in fast-paced environment
  • Strong communication and organizational skills
  • Clean driving record & valid driver’s license

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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