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Collision Adjuster Jobs in Arizona (NOW HIRING)

Collision Consultant- West region

Phoenix, AZ · On-site

$56K - $76K/yr

Insurance adjuster or claims professional * Automotive repair consulting or related field Skills & Competencies * Strong understanding of collision repair processes, OEM repair procedures, and ...

Collision Adjuster information

See Arizona salary details

$28K

$53.6K

$71.3K

How much do collision adjuster jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collision adjuster in Arizona is $53,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $60,100.00 per year, depending on experience, location, and employer.

What is the difference between Collision Adjuster vs Auto Body Technician?

AspectCollision AdjusterAuto Body Technician
Required CredentialsInsurance licenses, certifications in claims adjustmentHigh school diploma, vocational training, certifications in auto repair
Work EnvironmentInsurance offices, claim sitesAuto repair shops, collision centers
Employer & Industry UsageInsurance companies, claims departmentsAuto repair shops, collision repair industry
Common Search & ComparisonYesNo

Collision Adjusters primarily evaluate vehicle damage for insurance claims, working in offices or claim sites, and require insurance-related certifications. Auto Body Technicians focus on repairing vehicles in repair shops, with technical auto repair certifications. While both roles deal with vehicle damage, their responsibilities, work environments, and credentials differ significantly.

What is a collision adjuster?

Collision Adjusters are insurance professionals who assess damage to vehicles after accidents and determine the amount of money the insurance company should pay for repairs or replacement. They inspect vehicles, review accident reports, interview involved parties, and work with repair shops to estimate costs. Their goal is to ensure the claim process is fair and accurate for both the insurer and the policyholder. Collision Adjusters often need strong communication and negotiation skills, as well as a good understanding of automobile repair and insurance policies.

What are the key skills and qualifications needed to thrive as a collision adjuster, and why are they important?

To thrive as a Collision Adjuster, you need strong knowledge of automotive repair, insurance policies, and damage assessment, typically supported by a relevant degree or industry experience. Familiarity with estimating software such as CCC One or Audatex and, in some states, an adjuster’s license, are commonly required. Exceptional communication, negotiation, and customer service skills help you effectively interact with policyholders, repair shops, and other stakeholders. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a fast-paced insurance environment.

How does a collision adjuster typically interact with auto repair shops and customers during the claims process?

As a Collision Adjuster, you’ll regularly communicate with both auto repair shops and customers to ensure claims are handled efficiently and fairly. You may visit repair facilities to assess vehicle damage, review repair estimates, and negotiate repair costs. Keeping customers informed about claim status and explaining the next steps is also a key part of the role. Strong interpersonal and negotiation skills are essential, as you’ll balance the interests of the insurance company, repair shops, and the policyholder.

What are popular job titles related to Collision Adjuster jobs in Arizona?

For Collision Adjuster jobs in Arizona, the most frequently searched job titles are:

Infographic showing various Collision Adjuster job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $53,570 per year, or $25.8 per hour.

Collision Center Manager

Volvo Cars Gilbert

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Autobahn Collision Is Hiring Now and has an Immediate Need for a Collision Center Manager.

At Autobahn Collision in Chandler, AZ, we have astate-of-the-art, air-conditioned shop facility, fully equipped to handle any type of collision-centric job.Our talented team of technicians has years of experience and a good understanding of a variety of vehicles. We are a full-service Collision Center and specialize in and hold OEM manufacturer certifications in Audi, Porsche, Subaru, Volvo and Toyota just to name a few. We are a family owned and operated facility and we offer growth opportunities with our growing group.

Job Responsibilities:

  • Forecast goals and objectives for the collision center
  • Prepare and /or administer an annual operating budget for the collision center
  • Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations, such as hazardous waste disposal, safety inspections, OSHA guidelines, Associate safety programs, and EPA air quality standards
  • Recruit, select, on-boarding and train Associates
  • Track Associate performance; coach, counsel, develop and retain team
  • Schedule and monitor work in progress, and appraise completed work for accuracy and quality
  • Submit and/or maintain Collision Center technicians' payroll and Associate documentation, including proof of technician certification (e.g., I-CAR, ASE, AC as required by region and company guidelines)
  • Establish and maintain good working relationships with other dealerships, insurance adjusters and customers to encourage repeat business and referrals
  • Maintain/manage DRP and/or insurance accounts; communicate changes/status updates to Region Leadership
  • Ensure customer complaints are handled respectfully and in a timely manner
  • Ensure Collision Center facilities are appropriately maintained and clutter free, including customer waiting and work areas
  • Maintain proper business operational documentation and customer repair files
  • Accountable for compliance to all Collision initiatives
  • Ensure the collection of accounts receivable on all insurance and wholesale accounts closed
  • Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines
  • Ensure closed ROs reflect work performed and are compliant with our rules on revenue recognition
  • Ensure the collision centers' parts and supply inventory is maintained per our Parts reconciliation standards

Requirements:

  • High school diploma or equivalent
  • Minimum 7+ Years plus experience in active management of an auto body repair facility
  • Strong command of CCC one
  • Advanced knowledge of auto body repair techniques and auto repair life cycle
  • Proven ability to provide an exceptional customer experience
  • Excellent problem resolution skills
  • Strong analytical skills; able to prioritize and multi-task
  • Ability to set and achieve targeted goals.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Must have a valid, in-state driver's license with an acceptable, safe driving record.
  • Applicants must pass local, state, and national criminal background reviews
  • Autobahn Collision is a non-smoking, drug free facility

Benefits:

We provide a positive, professional work environment. Our Team members enjoy terrific benefits which include:

  • Competitive wages
  • Health/Dental/Vision benefits
  • Life, Short & Long-term Disability Insurance
  • 401(k) with company match
  • Paid Time Off (PTO) & Paid Holiday's (based on position)
  • Employee Discounts for new and pre-owned vehicles, services, parts, collision, and accessories.
  • Growth opportunities

EEOC statement

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.