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Collector Manager Jobs in Ohio (NOW HIRING)

Collector I

Mason, OH · On-site

$16 - $21.50/hr

Make required number of phone calls daily as determined by management * Profile debtors and obtain ... The collector is given limited authority by collections management to conduct, manage and ...

Specimen Collector - 1716

Akron, OH · On-site

$18 - $21/hr

Full Time Male Specimen Collector Location: Akron, OH Schedule: Full-Time | Monday-Thursday 12:00pm ... SAM (System for Award Management) and OIG (Office of Inspector General) exclusions * Education ...

Full Time Specimen Collector Location: Mansfield, OH Schedule: Full-Time | Monday-Thursday 8:00am-4 ... SAM (System for Award Management) and OIG (Office of Inspector General) exclusions * Education ...

Ally Waste Services is currently hiring for a part-time Trash Collector to join our team! This ... Your hard work and self-motivation can lead to future management opportunities! * Have a smartphone

Specimen Collector - 1716

Akron, OH · On-site

$18 - $21/hr

Full Time Male Specimen Collector Location: Akron, OH Schedule: Full-Time Monday-Thursday 12:00pm-8 ... System for Award Management) and OIG (Office of Inspector General) exclusions • Education ...

... Management) and OIG (Office of Inspector General) exclusions Education verification Driving record (Motor Vehicle Report) 5-panel urine drug screening All employment offers are contingent upon the ...

Full Time Specimen Collector Location: Mansfield, OH Schedule: Full-Time Monday-Thursday 8:00am-4 ... System for Award Management) and OIG (Office of Inspector General) exclusions • Education ...

Specimen Collector

Akron, OH

$15.25 - $17.25/hr

We are currently looking for a full-time Specimen Collector for our Specimen Collection Room ... Employee Assistance Program (including Health Management, Family Support and Financial Advice ...

Debt Collector (Not Remote)

Defiance, OH · On-site

$14.75 - $19/hr

Debt Collector Location(s): Defiance, OH; Reports to: Collections Supervisor FLSA Type: Non-Exempt ... Outstanding time management and organization skills. * Ability to multi-task and prioritize ...

Male Specimen Collector

Akron, OH

$15.25 - $17.25/hr

... Male Specimen Collector for our Specimen Collection Room. Per the contract, the collectors ... Employee Assistance Program (including Health Management, Family Support and Financial Advice ...

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Collector Manager information

What is the difference between Collector Manager vs Collector?

AspectCollector ManagerCollector
CredentialsHigh school diploma; some roles prefer collections or finance certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupervises collection teams, manages accounts, and develops strategiesContacts debtors, negotiates payments, and follows up on overdue accounts
Industry UsageUsed in financial services, banking, and debt collection agencies

The Collector Manager oversees collection teams and strategies, focusing on managing staff and processes, while the Collector handles direct contact with debtors to recover overdue payments. Both roles are essential in the debt collection industry, with the manager providing leadership and the collector executing collection activities.

Infographic showing various Collector Manager job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 20% Internship, 51% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

$16 - $21.50/hr

Full-time

Re-posted yesterday


Job description

JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Essential Job Functions % of Time for Each Function
1. Communicate with debtors in regards to the repayment of their delinquent debt. 40%
  • Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business)
  • Make required number of phone calls daily as determined by management
  • Profile debtors and obtain financial information. Update demographic and financial information on each call.
  • Negotiate the best possible arrangements
  • Proficiency with company telephone system while placing outbound calls and accepting inbound calls.
  • Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements.

2. Perform skip tracing to locate debtors 30%
  • Use skip-tracing tools to locate the debtor in the most efficient manner
  • Locate required number of skip accounts as determined by management
  • Effectively communicate with third parties to obtain location information
  • Profile accounts that are determined unlocatable or exhausted

3. Ensure all accounts are worked within client standards and Federal Regulations. 20%
  • Maintain specified file of accounts per client standards
  • Work within FDCPA, state regulations, department/division & DMO Compliance Policies
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications

4. Maintain continuing education, training in industry career development 5%
  • Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management
  • Integrate information obtained through training sessions and policy changes immediately into daily routine

Other Job Functions % of Time for Each Function
1. Other duties assigned by management 5%
% of Time for Essential and other Job Functions Combined Must Total 100%
Decision-making Latitude
1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department.
Qualifications
A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study.
X High School Some
College Bachelor's Degree
Master's Degree
Other (specify)
May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no
B. EXPERIENCE: Minimum of six months of progressive work experience preferred.
MUST HAVE:
  • PC experience in a windows environment
  • Basic keyboarding skills
  • Must be able to obtain required License for collecting
  • ACA certification preferred

May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no
C. OTHER HELPFUL EDUCATION OR EXPERIENCE:
  • Previous sales or customer service experience

D. KNOWLEDGE, SKILLS and ABILITIES:
  • Effective written and verbal communication skills
  • Strong listening skills, ability to follow written and/or verbal instructions
  • Good mathematical skills including calculator skills
  • Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals
  • Strong organizational skills and the ability to meet tight deadlines
  • Negotiation, counseling and problem solving skills
  • Reliable, ability to work flexible day, evening and weekend hours as required
  • Ability to learn company collections computer system and phone system
  • Persistent, ability to overcome objections, ability to remove barriers
  • Team player

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.