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Collector Manager Jobs in Iowa (NOW HIRING)

Debt Collector

Urbandale, IA ยท On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Collector

Bettendorf, IA ยท On-site

$15.25 - $20.50/hr

Collector is committed to handling members finances and data in a manner that is ethical ... Manage Financial Arrangements * Discuss Account status or activity with all stakeholders

Debt Collector

Des Moines, IA ยท On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Collector - Inbound

Ankeny, IA ยท On-site

$16 - $21.25/hr

Collector - Inbound Ankeny, IA, United States req29833 What you will enjoy doing* * You will answer ... manager. #LI-IS1

Collector - Outbound

Ankeny, IA ยท On-site

$16 - $21.25/hr

Collector - Outbound Ankeny, IA, United States req31200 What you will enjoy doing* * You will ... manager. #LI-IS1

Collector - Outbound

Ankeny, IA ยท On-site

$16 - $21.25/hr

Collector - Outbound Ankeny, IA, United States req31631 Work Schedule: 1st Shift What you will ... manager. #LI-IS1

Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures ...

Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures ...

Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures ...

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Showing results 1-20

Collector Manager information

What is the difference between Collector Manager vs Collector?

AspectCollector ManagerCollector
CredentialsHigh school diploma; some roles prefer collections or finance certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupervises collection teams, manages accounts, and develops strategiesContacts debtors, negotiates payments, and follows up on overdue accounts
Industry UsageUsed in financial services, banking, and debt collection agencies

The Collector Manager oversees collection teams and strategies, focusing on managing staff and processes, while the Collector handles direct contact with debtors to recover overdue payments. Both roles are essential in the debt collection industry, with the manager providing leadership and the collector executing collection activities.

Infographic showing various Collector Manager job openings in Iowa as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Debt Collector

34259 - Blitt and Gaines PC

Urbandale, IA โ€ข On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Description:

Job Title: Collector


Job Summary:

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. Youโ€™ll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, weโ€™d love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelorโ€™s degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability
  • 401 (k) retirement plan
  • Profit sharing
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., weโ€™re committed to fostering a supportive, inclusive, and high-performance workplace. If youโ€™re looking to build your career in collections while making a meaningful impact, we encourage you to apply today!

Requirements: