ZipRecruiter

Log In

1

Collector Csr Jobs in Tennessee (NOW HIRING)

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Shively Diversified Management Services

Be Seen First

Customer Service Representative

Spring Hill, TN · On-site

$16.70/hr

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management.

Domino's Franchise

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

Mr Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Mr. Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Mr Electric

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Mr. Electric

Customer Service Representative

Johnson City, TN · On-site

$15.75 - $21.25/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

next page

Showing results 1-20

All JobsCollector Csr JobsCollector Csr Jobs in Tennessee

Collector Csr information

What is a collector CSR?

Collector CSRs, or Collection Customer Service Representatives, are professionals who work with customers to resolve outstanding debts and overdue accounts. Their main responsibilities include contacting customers by phone, email, or mail to negotiate payment plans, provide information about account statuses, and assist with resolving payment issues. They also maintain detailed records of communications and payments, and ensure compliance with laws and company policies. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a collector CSR, and why are they important?

To thrive as a Collector CSR (Customer Service Representative), you need strong communication skills, basic accounting knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is often required. Resilience, negotiation skills, and a customer-centric attitude help you manage difficult conversations and maintain positive client relationships. These skills are crucial for recovering outstanding debts efficiently while preserving customer satisfaction and company reputation.

What are some common challenges faced by collector CSRs, and how can they be effectively managed?

Collector CSRs often encounter challenges such as handling difficult customer interactions, meeting collections targets, and balancing empathy with adherence to company policies. To manage these challenges, it's important to develop strong communication skills, remain calm under pressure, and stay organized when keeping track of accounts. Team support and training are typically provided, and regularly reviewing best practices with supervisors can help you improve your performance and navigate complex situations more confidently.

What is the difference between Collector Csr vs Customer Service Representative?

AspectCollector CsrCustomer Service Representative
CredentialsHigh school diploma; sometimes debt collection certificationsHigh school diploma; customer service training
Work EnvironmentDebt collection agencies, financial institutionsCall centers, retail, service industries
Employer & IndustryFinancial services, debt collection firmsRetail, telecom, banking

While both roles involve communication skills, Collector Csr focuses on debt recovery and financial account management, whereas Customer Service Representative handles general customer inquiries and support. Collector Csr typically requires knowledge of debt collection laws and negotiation skills, making it more specialized compared to the broader customer service role.

What cities in Tennessee are hiring for Collector Csr jobs?

Cities in Tennessee with the most Collector Csr job openings:

Customer Service Representative

Spring Hill, TN • On-site

SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC
Aviation • 11 - 50 employees
Learn more about SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLCexternal

$15 - $20.50/hr

Other

Re-posted 2 hours ago

Job description

Customer Service Representative

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:

  • Create and track sales orders, purchase orders, and invoices
  • Maintain a high level of professionalism with customers demonstrating excellent customer service
  • Ensure orders are input accurately and follow up on missing information and open orders
  • Control and manage incoming and outgoing documents
  • Respond to customer questions with accurate and relevant information promptly

Apply