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Collections Specialist Jobs in Springfield, VA (NOW HIRING)

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per Hour Location: Landover, MD (100% Onsite) Benefits: This position is eligible for medical, dental ...

Collections Specialist Type: Contract Location: Washington, DC Compensation: $23-29 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) I. Position Overview Our ...

Contracts & Collections Specialist

Chantilly, VA · Hybrid

$19 - $25.75/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

Contracts & Collections Specialist

Chantilly, VA · On-site

$19 - $25.50/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

Collection Specialist

Reston, VA · On-site

$20 - $21/hr

Client Financial Services | Collections Specialist SPARGO, Inc . is a full-service event management company, offering a suite of services that support the production of trade shows, conventions ...

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Audit & Collections Analyst Job Type: Full-Time, temp to hire contract We are seeking a detail-oriented Audit & Collections Analyst to support audit administration, collections activities, and ...

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Collections Specialist information

See Springfield, VA salary details

$13

$22

$31

How much do collections specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections specialist in Springfield, VA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What is a collections specialist?

Collections specialists work in a company’s accounting and billing departments to collect overdue bills from a client or customer. When bills fall into delinquency, a collections specialist reviews the accounts and contacts the clients or vendors to work out a payment plan with accounts receivable. The debt that is owed to the company may be passed on to a bank, a debt counselor, or an external third-party collector. In some cases, a collections specialist will work with credit or a bank loan to ensure payment is made.

What are the key skills and qualifications needed to thrive as a collections specialist?

To thrive as a Collections Specialist, you need strong knowledge of accounts receivable processes, financial regulations, and customer service, often supported by a background in finance or accounting. Proficiency with collection management software, CRM systems, and Microsoft Excel is typically required. Excellent negotiation, problem-solving, and communication skills help build rapport and resolve outstanding debts effectively. These skills and qualities are crucial to maximize debt recovery, maintain positive client relationships, and ensure compliance with relevant laws.

What are typical challenges a collections specialist faces, and how can they effectively address them?

Collections Specialists often encounter challenges such as unresponsive customers, negotiating payment plans, and maintaining positive client relationships while pursuing overdue payments. Success in this role requires strong communication skills, persistence, and empathy to understand each customer's situation. Utilizing negotiation strategies, staying organized with follow-ups, and collaborating closely with the finance or legal departments can help overcome obstacles and achieve collection targets efficiently.

What is the difference between Collections Specialist vs Accounts Receivable Clerk?

AspectCollections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing delinquent accountsRecording and reconciling incoming payments and maintaining billing records
Required SkillsNegotiation, communication, debt collection lawsData entry, accounting software, attention to detail
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, routine tasks
Common EmployerBanks, credit companies, healthcare providersBusinesses with invoicing needs, accounting firms

The main difference is that Collections Specialists focus on recovering overdue payments and managing delinquent accounts, often requiring negotiation skills. Accounts Receivable Clerks handle recording payments and maintaining billing records, with a focus on data accuracy. Both roles are essential in finance departments but serve different functions in the cash flow process.

Is a collections specialist a stressful job?

A collections specialist role can be stressful due to the need to meet debt recovery targets, handle difficult customer interactions, and work within strict deadlines. The job often requires strong communication skills, attention to detail, and the ability to manage high-pressure situations. However, stress levels vary depending on the work environment and individual resilience.

What job categories do people searching Collections Specialist jobs in Springfield, VA look for?

The top searched job categories for Collections Specialist jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Collections Specialist jobs?

Cities near Springfield, VA with the most Collections Specialist job openings:

Infographic showing various Collections Specialist job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,634 per year, or $22.4 per hour.

Collections Specialist

Addison Group

Washington, DC • On-site

$23 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 14 days ago


Job description

Title: Collections Specialist

Employment Type: Contract (6+ Months)

Compensation: $23.00 – $25.00 / Per Hour

Location: Landover, MD (100% Onsite)

Benefits: This position is eligible for medical, dental, vision, and 401k

Our client, a well-established corporation, is seeking a Commercial Collections Specialist to join its accounting team on a long-term contract. This individual will be responsible for managing a portfolio of commercial accounts, driving collections efforts, and partnering with customers and internal teams to ensure timely payment of outstanding invoices.

Key Responsibilities

  • Manage a portfolio of commercial customer accounts and oversee collection efforts to reduce outstanding balances.
  • Contact customers via phone and email to resolve past-due invoices and negotiate payment arrangements when necessary.
  • Research and resolve billing discrepancies, unapplied cash, short payments, and other account issues impacting collections.
  • Reconcile customer accounts and maintain accurate documentation of collection activities.
  • Collaborate with Accounts Receivable, Customer Service, Sales, and other internal departments to resolve payment delays.
  • Monitor aging reports, prioritize delinquent accounts, and escalate issues as appropriate.
  • Process account adjustments, credits, and payment applications as needed.
  • Prepare collection reports and provide updates on account status, aging trends, and collection performance.
  • Maintain accurate customer records and ensure compliance with company policies and procedures.
  • Assist with special projects and other accounting-related responsibilities as assigned.

Qualifications

  • 3+ years of commercial collections or accounts receivable experience.
  • Experience managing high-volume business-to-business (B2B) collections.
  • Strong understanding of accounts receivable processes, aging reports, and account reconciliations.
  • Excellent negotiation, problem-solving, and customer service skills.
  • Strong written and verbal communication abilities.
  • Ability to prioritize multiple accounts and meet deadlines in a fast-paced environment.
  • Proficiency with Microsoft Excel and experience working in an ERP or accounting system.

Preferred Qualifications

  • Experience in distribution, manufacturing, wholesale, or another commercial B2B environment.

Ideal Candidate

The ideal candidate is organized, persistent, and customer-focused, with the ability to build professional relationships while effectively managing collections. They are comfortable handling a high-volume workload, resolving complex account issues, and collaborating with cross-functional teams to improve cash flow and customer satisfaction.

Why choose Addison Finance & Accounting?

  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison’s Finance & Accounting job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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