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Collections Specialist Jobs in Boca Raton, FL (NOW HIRING)

Astor Simovitch LLP

Billing Specialist

Boca Raton, FL · Remote

$25/hr

Part-Time Billing & Collections Specialist (25-30 hours/week, $25/hour) Astor Simovitch LLP, a growing family law firm, is seeking an experienced Billing & Collections Specialist to manage our ...

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All JobsCollections Specialist JobsCollections Specialist Jobs in Boca Raton, FL

Collections Specialist information

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$12

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$28

How much do collections specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections specialist in Boca Raton, FL is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.74 per hour, depending on experience, location, and employer.

What is a collections specialist?

Collections specialists work in a company’s accounting and billing departments to collect overdue bills from a client or customer. When bills fall into delinquency, a collections specialist reviews the accounts and contacts the clients or vendors to work out a payment plan with accounts receivable. The debt that is owed to the company may be passed on to a bank, a debt counselor, or an external third-party collector. In some cases, a collections specialist will work with credit or a bank loan to ensure payment is made.

What are the key skills and qualifications needed to thrive as a collections specialist?

To thrive as a Collections Specialist, you need strong knowledge of accounts receivable processes, financial regulations, and customer service, often supported by a background in finance or accounting. Proficiency with collection management software, CRM systems, and Microsoft Excel is typically required. Excellent negotiation, problem-solving, and communication skills help build rapport and resolve outstanding debts effectively. These skills and qualities are crucial to maximize debt recovery, maintain positive client relationships, and ensure compliance with relevant laws.

What are typical challenges a collections specialist faces, and how can they effectively address them?

Collections Specialists often encounter challenges such as unresponsive customers, negotiating payment plans, and maintaining positive client relationships while pursuing overdue payments. Success in this role requires strong communication skills, persistence, and empathy to understand each customer's situation. Utilizing negotiation strategies, staying organized with follow-ups, and collaborating closely with the finance or legal departments can help overcome obstacles and achieve collection targets efficiently.

What is the difference between Collections Specialist vs Accounts Receivable Clerk?

AspectCollections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing delinquent accountsRecording and reconciling incoming payments and maintaining billing records
Required SkillsNegotiation, communication, debt collection lawsData entry, accounting software, attention to detail
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, routine tasks
Common EmployerBanks, credit companies, healthcare providersBusinesses with invoicing needs, accounting firms

The main difference is that Collections Specialists focus on recovering overdue payments and managing delinquent accounts, often requiring negotiation skills. Accounts Receivable Clerks handle recording payments and maintaining billing records, with a focus on data accuracy. Both roles are essential in finance departments but serve different functions in the cash flow process.

Is a collections specialist a stressful job?

A collections specialist role can be stressful due to the need to meet debt recovery targets, handle difficult customer interactions, and work within strict deadlines. The job often requires strong communication skills, attention to detail, and the ability to manage high-pressure situations. However, stress levels vary depending on the work environment and individual resilience.
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Collections Specialist jobs near you
Infographic showing various Collections Specialist job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,240 per year, or $20.3 per hour.

Patient Collections Specialist

Neuro Behavioral Hospital - South

West Palm Beach, FL • On-site

$20 - $24/hr

Full-time

Re-posted 9 days ago

Job description

POSITION FUNCTION/OVERVIEW:

This position is responsible for patient collections, calling patients directly in regards to outstanding balances owed due to deductible, co-ins, and or co-pays listed within their insurance plan. Also requires a face to face with patients upon admissions to complete all financial forms for payments/ payment plans for listed responsibilities.


PRIMARY DUTIES/RESPONSIBILITIES:

  • Promote the mission, values and vision of the organization.

  • Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.

  • Maintain a timely turnaround for collections.

  • Work with admissions to achieve the most accurate insurance information, and perform other duties as required.

QUALIFICATIONS REQUIRED:

  • High School Diploma or GED equivalent with combination of education

  • Minimum of two (2) years’ experience in Customer service Collections.

  • Knowledgeable in the field of Substance Abuse treatment.

  • Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collabrate MD.

SKILLS:

  • Strong communication skills, both written and verbal.

  • Ability to work independently, as well as part of a team.

  • Manage multiple tasks and set priorities.

  • Ability to handle highly sensitive and confidential information.

  • Ability to work in a fast-paced, high-energy environment.

  • Excellent interpersonal and customer-facing skills.

  • Ability to work accurately, with attention to detail.


This list of essential functions is not intended to be exhaustive. Neuro Behavioral Hospitals reserves the right to revise this job description as needed to comply with actual job requirements.