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Collections Representative Two Jobs in Indiana (NOW HIRING)

Lead Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

... collections of all patients into the hospital in a courteous and professional manner. He/she is ... Two (2) years accumulated experience in a clerical position, healthcare related position, or ...

Lead Patient Access Representative

Marion, IN

$14.75 - $18.75/hr

... collections of all patients into the hospital in a courteous and professional manner. He/she is ... Two (2) years accumulated experience in a clerical position, healthcare related position, or ...

Patient Financial Resource

Fort Wayne, IN

$17 - $18.50/hr

Position Summary The Patient Financial Services Representative is responsible for conducting ... Minimum of 2 years of customer service experience required * Preferred: * Healthcare, call center ...

Patient Financial Resource

Fort Wayne, IN · On-site

$17 - $18.50/hr

Position Summary The Patient Financial Services Representative is responsible for conducting ... Minimum of 2 years of customer service experience required * Preferred: * Healthcare, call center ...

Patient Financial Resource

Fort Wayne, IN

$17 - $18.50/hr

Position Summary The Patient Financial Services Representative is responsible for conducting ... Minimum of 2 years of customer service experience required * Preferred: * Healthcare, call center ...

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Customer Loans Resolutions Representative

Customer Loans Resolutions Representative

Niktor

Indianapolis, IN • Hybrid

$15.25 - $20.75/hr

Other

Posted 27 days ago


Job description

Position: Collection Specialist/Customer Service Location: Indianapolis, IN 46240 (Hybrid – 2 days onsite) Type: Full-time, Permanent SALARY: 41.6K/Year Job Summary Responsible for managing delinquent accounts and recovering outstanding balances through customer communication and negotiated payment arrangements. Key Responsibilities Manage assigned portfolio of delinquent accounts Contact customers via phone, email, and written communication Negotiate payment plans and resolve outstanding balances Document all collection activities per compliance standards Provide professional customer service and handle disputes Use skip tracing tools to locate hard-to-reach customers Requirements Strong communication and negotiation skills Ability to handle difficult conversations professionally Good organizational and time management skills Basic computer proficiency Flexibility to work varying shifts Ability to obtain required collections license Preferred Qualifications High school diploma (some college preferred) 0–1 year experience in collections or customer service Familiarity with CRM systems and MS Office Knowledge of collection laws/regulations