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Collection Specialists Jobs in Indiana (NOW HIRING)

Collection Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

S., is seeking a Collections Specialist to join our Shared Services team. This position will be ... Perform collection activity including reviewing accounts receivable reports, performing daily ...

Collection Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

The Collections Specialist is responsible for contacting customers to ensure timely payments of ... Additional responsibilities include but are not limited to: • Perform collection activity ...

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Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC Corporation of America. They maintain accounts receivable past due ratios and prevent the development of bad ...

Collection Specialist I

Fort Wayne, IN · On-site

$18.25 - $24.75/hr

Under limited supervision, the Collection Specialist is responsible for ensuring Motion receives all necessary payments from its customers. The duties include monitoring accounts balances, contacting ...

Schedule: flexible based on assignment Travel: ~ 90%, sometimes up to 100% based on assignment Location: anywhere in US; able to get to major airport frequently DATA COLLECTION SPECIALIST - Level ...

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Showing results 1-20

Collection Specialists information

See Indiana salary details

$12

$20

$28

How much do collection specialists jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection specialists in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Collection Specialists vs Accounts Receivable Clerks?

AspectCollection SpecialistsAccounts Receivable Clerks
Required CredentialsHigh school diploma; some roles prefer experience in finance or collectionsHigh school diploma; some roles may require accounting coursework
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and account management
Employer & Industry UsageUsed in finance, healthcare, and retail sectors for debt recoveryCommon in finance, healthcare, and corporate sectors for managing receivables

While both roles involve managing unpaid accounts, Collection Specialists focus on actively pursuing overdue payments through calls and negotiations, whereas Accounts Receivable Clerks primarily handle record-keeping, invoicing, and processing payments. Both positions are essential in financial operations but differ in daily tasks and interaction levels.

How much does a collection specialist make in the US?

A collection specialist in the US typically earns an average salary of around $40,000 to $50,000 per year, depending on experience, location, and employer. Some roles may include bonuses or commissions based on recovery performance, and proficiency with collection software can enhance earning potential.

What does a collection specialist do?

A collection specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and resolving billing issues. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and organizational skills are essential for success in this role.
Infographic showing various Collection Specialists job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

District Collection Specialist

Evansville, IN • On-site

OneMain Financial
Finance and Insurance • 5 - 10K employees

$17.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


OneMain Financial rating

7.5

Company rating: 7.5 out of 10

Based on 103 frontline employees who took The Breakroom Quiz


Job description

Our Lead Collection Specialists help drive performance across an assigned district by working directly with customers and supporting branch teams. You'll use a consultative, solutions-focused approach to help customers resolve past-due accounts through appropriate repayment or settlement options. We're looking for a results-driven professional who can balance empathy with accountability, negotiate effectively, build strong relationships, and coach others toward success.
In the Role
  • Manage a high volume of collection activity across an assigned district, with a focus on achieving delinquency goals.
  • Contact customers to understand their circumstances and help resolve past-due accounts through repayment or settlement arrangements.
  • Use approved tools to identify solutions that support both the customer and the business.
  • Negotiate effectively while delivering a respectful and positive customer experience.
  • Partner with Branch Managers and branch teams to identify performance trends and provide targeted collections support.
  • Train and coach branch team members on delinquency management, account resolution techniques, and collection best practices.
  • Work closely with the District Manager to prioritize support based on branch and business needs.
  • Maintain accurate and timely account documentation while following all company policies and applicable regulatory requirements.
  • Travel to branches within and outside the assigned district as needed. You'll have a primary home branch, and eligible travel will be reimbursed in accordance with company policy.

Requirements
  • High School Diploma or GED
  • 2-3 years of related experience in collections, consumer lending, financial services, or account resolution
  • Strong customer service, relationship-building, and negotiation skills.
  • Ability to manage a high-volume workload, prioritize effectively, and consistently work toward performance goals.
  • Sound judgment, critical-thinking skills, and the ability to make informed decisions.
  • Ability to influence, coach, and build trust with customers and colleagues.
  • Willingness and ability to travel to branches within and outside the assigned district.
  • Ability to successfully complete all required training programs.

Preferred:
  • Previous experience coaching, mentoring, or training others.
  • Experience supporting multiple branches, locations, or teams.

Location: On site
Schedule: The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
  • Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (including 4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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