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Collection Specialists Jobs in Georgia (NOW HIRING)

Atlanta Fork Lifts Inc

A/R Collections

Suwanee, GA · On-site

$18.75 - $24/hr

SUMMARY The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal customers and ...

Atlanta Fork Lifts Inc

A/R Collections

Suwanee, GA · On-site

$18.75 - $24/hr

Description SUMMARY The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal ...

Toyota Material Handling Systems

A/R Collections

Suwanee, GA · On-site

$18.75 - $24/hr

SUMMARY The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal customers and ...

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How much do collection specialists jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collection specialists in Georgia is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Collection Specialists vs Accounts Receivable Clerks?

AspectCollection SpecialistsAccounts Receivable Clerks
Required CredentialsHigh school diploma; some roles prefer experience in finance or collectionsHigh school diploma; some roles may require accounting coursework
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and account management
Employer & Industry UsageUsed in finance, healthcare, and retail sectors for debt recoveryCommon in finance, healthcare, and corporate sectors for managing receivables

While both roles involve managing unpaid accounts, Collection Specialists focus on actively pursuing overdue payments through calls and negotiations, whereas Accounts Receivable Clerks primarily handle record-keeping, invoicing, and processing payments. Both positions are essential in financial operations but differ in daily tasks and interaction levels.

How much does a collection specialist make in the US?

A collection specialist in the US typically earns an average salary of around $40,000 to $50,000 per year, depending on experience, location, and employer. Some roles may include bonuses or commissions based on recovery performance, and proficiency with collection software can enhance earning potential.

What does a collection specialist do?

A collection specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and resolving billing issues. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and organizational skills are essential for success in this role.

What cities in Georgia are hiring for Collection Specialists jobs?

Cities in Georgia with the most Collection Specialists job openings:

Infographic showing various Collection Specialists job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,699 per year, or $18.1 per hour.

Collections Specialist

Atlanta, GA • On-site

Vandenberg, Chase & Associates
Insurance Services • 51 - 200 employees
Learn more about Vandenberg, Chase & Associatesexternal

$17.75 - $24/hr

Full-time

Re-posted 13 days ago

Job description

Standard Occupational Description: Locate and notify customers of delinquent accounts by mail and telephone. Duties include negotiating payment arrangements and posting payments to customers' accounts; keeping detailed records of collection activities and status of accounts. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) The technical and functional skills, knowledge, abilities and tasks listed below are based on Vandenberg, Chase & Associates qualifications for Collection Specialists.

Typically, your Collection Specialists will not be required to have all of the knowledge listed to be a successful performer. We are willing to train all selected candidates on selected components such as state and federal collection laws. Recruitment and selection standards for this position should be based on specific knowledge, skills, and abilities for the job as indicated in the job announcement.

SKILLS 1. Must be capable of using basic mathematics to solve problems 2. Must exercise strong attention to detail; goal oriented 3.

Must maintain an ongoing commitment to excellent customer service 4. Must have excellent English written and verbal communication abilities ( Spanish a plus) 5. Must be capable of understanding and applying new information obtained during the course of communicating with the consumer towards the negotiation and ultimate resolution of an outstanding unpaid balance 6.

Must be capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to negotiate repayment on customers' accounts. KNOWLEDGE 1. Principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Knowledgeable of the Fair Debt Collection Practices Act and State regulations.

3. Must be able to speak and write fluent English ( Spanish a plus). ABILITIES 1.

Clearly and concisely communicate information and suggestions to the consumer. 2. Listen to and understand information and arguments presented (by the consumer) during telephone communications.

3. Speak, read, and communicate information and ideas in writing clearly such that it is easy to understand. 4.

Ability to work a flexible work schedule TASKS 1. Receive payments and post amounts paid to customer accounts. 2.

Locate and monitor overdue accounts, using computers and a variety of automated systems. 3. Record information about financial status of customers and status of collection efforts.

4. Locate and notify customers of delinquent accounts by mail, telephone. 5.

Advise customers of necessary actions and strategies for debt repayment. 6. Persuade customers to pay amounts due on delinquent payday loans, credit cards, non-payable over draft check fees and other products.

7. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased, incarcerated, and bankruptcy customers. 8.

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Tasks Note: The task list above outlines some of the tasks performed by a Collection Specialist and could change periodically. EDUCATION Collection Specialists are required to have at least a high school diploma.

An associate's or bachelor's degree that incorporates business or accounting skills is often helpful during the selection process. Every candidate must also have 1 year of high volume telemarketing, collections or call center experience.

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