1

Collection Recovery Manager Jobs in Connecticut (NOW HIRING)

The position also oversees collection-related litigation and post-judgment efforts, coordinates ... management. Ensures all workout strategies comply with internal credit policies and banking ...

The position also oversees collection-related litigation and post-judgment efforts, coordinates ... management. Ensures all workout strategies comply with internal credit policies and banking ...

Able to recognize warranty failures, warranty claims and process of warranty recovery * Manage ... Develop, implement, and promote service training. * Assist in collection of past due invoices as ...

Manage your caseload and courtroom appearances independently, with the backing of a knowledgeable ... Collection or litigation experience preferred -- industry training provided for the right candidate.

SPECIAL ASSETS MANAGER

Winsted, CT · On-site

$150 - $200/hr

This role develops and executes workout, recovery, collection, and OREO disposition strategies that ... Manage and monitor classified, delinquent, non-performing, and high-risk commercial and consumer ...

Service Manager

Bridgeport, CT · On-site

$80 - $100/hr

Able to recognize warranty failures, warranty claims and process of warranty recovery * Manage ... Develop, implement, and promote service training. * Assist in collection of past due invoices as ...

Service Manager

Franklin, CT · On-site

$80K - $110K/yr

Able to recognize warranty failures, warranty claims and process of warranty recovery * Manage ... Develop, implement, and promote service training. * Assist in collection of past due invoices as ...

Operations Manager

Wallingford, CT · On-site

$61K - $66K/yr

... for service recovery, and any staff issues. * Ensures SOP implementation in all departments and ... Monitors the requests of each department, the accounts receivable (collection from debtors), and ...

Operations Manager

Wallingford, CT · On-site

$61K - $66K/yr

... for service recovery, and any staff issues. * Ensures SOP implementation in all departments and ... Monitors the requests of each department, the accounts receivable (collection from debtors), and ...

next page

Showing results 1-20

Collection Recovery Manager information

What is a collection recovery manager?

Collection Recovery Managers are professionals responsible for overseeing the recovery of overdue payments and delinquent accounts for an organization. They manage teams that contact borrowers, negotiate payment plans, and ensure compliance with laws and company policies. Their goal is to minimize financial losses by maximizing the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collection recovery manager?

To thrive as a Collection Recovery Manager, you need a solid understanding of credit risk management, debt recovery processes, and relevant financial regulations, often supported by a bachelor’s degree in finance or business. Familiarity with collection management software, CRM systems, and data analysis tools is typically required. Strong negotiation, problem-solving, and leadership skills help in managing teams and handling difficult conversations with debtors. These competencies ensure effective recovery of outstanding debts while maintaining compliance and positive client relationships.

What are some common challenges faced by a collection recovery manager, and how are they typically addressed?

Collection Recovery Managers often encounter challenges such as negotiating with reluctant debtors, managing high volumes of delinquent accounts, and ensuring compliance with regulatory requirements. These challenges are typically addressed by employing strong communication and negotiation skills, leveraging data analytics to prioritize accounts, and implementing effective recovery strategies. Collaboration with legal teams, ongoing training, and the use of specialized recovery software also play crucial roles in overcoming these obstacles and achieving collection targets.

What is the difference between Collection Recovery Manager vs Collections Supervisor?

AspectCollection Recovery ManagerCollections Supervisor
CredentialsTypically requires a bachelor’s degree and experience in collections or financeOften requires similar experience, sometimes with industry-specific certifications
Work EnvironmentManages teams, develops strategies, and oversees recovery processesSupervises collection agents and daily operations
Industry UsageCommonly used in financial services, banking, and debt collection firmsUsed in similar settings, focusing on team management

The Collection Recovery Manager focuses on strategic oversight and managing recovery processes, while the Collections Supervisor handles daily team supervision. Both roles require relevant experience and industry knowledge, but the Recovery Manager has a broader managerial scope.

Infographic showing various Collection Recovery Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Recovery Support Specialist (RSS) - Per Diem

Middletown, CT • On-site

Hartford HealthCare at Home
Health Care and Social Assistance • 201 - 500 employees

Per diem

Medical, Dental, Retirement, PTO

Posted 23 days ago


Key responsibilities

  • Assess client needs and develop an Individualized Recovery Plan (IRP) in collaboration with clients and service providers.

  • Utilize recovery-oriented interventions to support clients' progress toward IRP goals and provide education on illness and recovery management.

  • Assist clients with community integration, including linking to natural support networks, helping find housing, arranging transportation, and coordinating with community resources.


Job description

Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Rushford Center, one of Connecticut's leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.
In order to provide support to patients based on personal experience, a Recovery Support Specialist performs many different tasks. The Recovery Support Specialist first and foremost uses their personal experiences in recovery to develop meaningful and trusting relationships with patients, acting as a mentor. As someone who successfully managed their own recovery, the Recovery Support Specialist provides patients an example of what they can strive for in their recovery.
The Recovery Support Specialist works to build a community of both clients and staff that is supportive and conducive to patient growth and recovery. They assist in the creation and implementation of social activities and utilization of technology recovery applications to help create a positive environment for everyone.
Recovery Support Specialists link up with various community organizations and resources to provide additional support for patients, particularly as they transition from recovery back into the general community. This can include continued peer recovery support (i.e. AA/NA), healthcare, housing, job assistance, and additional treatment services as well as support in the task of finding or re-integrating with friends, family, and outside communities.
Job Responsibilities
1. Through collaboration with the client and other service providers, assesses needs and develops an Individualized Recovery Plan (IRP).
2. Utilizing recovery oriented interventions/services ensures effective progress toward the IRP Goals.
3. Provides education and consultation to the Clinical Support Team with respect to client centered approaches.
4. Provides instruction and skills training in illness and recovery management to clients and their families.
5. Provides engagement in natural support networks and activities relating to community integration.
6. Works with Housing Supports Program to assists clients with finding, obtaining, and retaining safe, affordable and decent housing.
7. Assists clients in arranging transportation (to clinical, medical and any other appointments deemed necessary.
8. Performs all required duties regarding the maintenance of all program-related and administrative data/reports, statistical records and other data collection activities as specified by Rushford
9. Prepares appropriate documentation to meet DMHAS PR program and other funding requirements. Maintains all client records including progress notes, service plans and releases.
10. Works under the general supervision of a licensed behavioral health professional.
11. Performs other duties as may be required.
Qualifications:
  • High School diploma or equivalent with significant experience that relates to the population served.
  • Requires current, valid Connecticut driver's license. Must qualify for Public Service License.
  • Demonstrating peer support or mental health experience
  • Having personal experience relevant to services provided (recovery)
  • Being able to obtain Peer Support Specialist certification (preferably already certified as recovery coach or recovery support specialist
  • Being able to travel, sometimes daily, among various Rushford sites; be prepared and willing to transport clients as appropriate.
As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:
  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire, including seven paid holidays
  • Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US