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Collection Associate Jobs in Columbus, OH (NOW HIRING)

RH

Customer Experience Associate, Luxury

West Jefferson, OH · On-site

$14.50 - $20/hr

... collection of luxury home furnishings in the world. We are moving the brand beyond curating and ... As a Customer Experience Associate, you are responsible for delivering exceptional service to our ...

PacSun

Sales Associate - 567 Polaris

Columbus, OH · On-site

$14 - $16.25/hr

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most ... The associate must frequently sit/stand for long periods of time and climb ladders as needed.

RH

Associate, Customer Experience

West Jefferson, OH · On-site

$14.50 - $20/hr

... collection of luxury home furnishings in the world. We are moving the brand beyond curating and ... As a Customer Experience Associate, you are responsible for delivering exceptional service to our ...

Javitch Block LLC

Associate Attorney

Columbus, OH · On-site

One (1) to two (2) years of experience in the Creditors' Rights or Collection fields preferred. * Experience working in a fast pace, high volume environment * Experience creating persuasive ...

J.Crew

Sales Associate

Columbus, OH · On-site

$13.50 - $15.52/hr

As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A ... Job Summary As a Sales Associate, you act as a brand ambassador bringing your own personal style ...

Javitch Block LLC

Associate Attorney

Columbus, OH · On-site +1

One (1) to two (2) years of experience in the Creditors' Rights or Collection fields preferred. * Experience working in a fast pace, high volume environment * Experience creating persuasive ...

Brock & Scott, PLLC

Associate Attorney

Columbus, OH · On-site

$25K/yr

Our growing regional Creditors' Rights law firm is seeking a motivated Associate Attorney to manage ... Knowledge of federal debt collection laws and state civil litigation procedures. * Ability to ...

RH

Facilities Associate

Columbus, OH · On-site

$16.50 - $22.25/hr

... collection of luxury home furnishings in the world. We are moving the brand beyond curating and ... RH is seeking a Facilities Associate to join our team in executing quality maintenance and ...

RH

Facilities Associate

Columbus, OH · On-site

$26 - $31/hr

... collection of luxury home furnishings in the world. We are moving the brand beyond curating and ... RH is seeking a Facilities Associate to join our team in executing quality maintenance and ...

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Showing results 21-40

All JobsCollection Associate JobsCollection Associate Jobs in Columbus, OH

Collection Associate information

See Columbus, OH salary details

$10

$19

$29

How much do collection associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collection associate in Columbus, OH is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Collection Associate vs Accounts Receivable Clerk?

AspectCollection AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentOffice setting, often interacting with clients and debtorsOffice setting, primarily data entry and account management
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing and payments
Common Search & ComparisonYesYes

While both roles involve financial transactions, a Collection Associate focuses on recovering overdue payments by contacting debtors, whereas an Accounts Receivable Clerk manages billing, invoicing, and recording payments. The roles often overlap in skills like communication and basic accounting, but their primary functions differ within the financial process.

What does a collection associate do?

A collection associate is responsible for contacting customers to collect overdue payments, verifying account information, and negotiating payment arrangements. They often use collection software and must follow legal and company policies to ensure compliance while recovering debts.

What is the role of a collection associate?

A collection associate is responsible for contacting customers to collect overdue payments, verifying account information, and negotiating payment arrangements. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong interpersonal skills and attention to detail are essential for success in this role.

What are the most commonly searched types of Collection jobs in Columbus, OH?

The most popular types of Collection jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Collection Associate jobs?

Cities near Columbus, OH with the most Collection Associate job openings:

Infographic showing various Collection Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,486 per year, or $19.9 per hour.

Consumer Support Unit - Consumer Support Associate

pcaltd

Gahanna, OH • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

OUR STORY.

 

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office. 

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

 

  • Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
  • Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
  • Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
  • Promptly and accurately fulfill consumer requests for media or account validation.
  • Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

 

  • High School Diploma or equivalent required.
  • Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
  • Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
  • Experience with MS Office products especially MS Word & Excel.
  • Quality assurance/audit driven, with the ability to manage multiple tasks at once.
  • Excellent Communication skills – both written and verbal.
  • Ability to accurately read and understand cursive handwriting.
  • Flexible and ability to prioritize workload accordingly to challenging deadlines.
  • Ability to work well under pressure in a highly regulated environment.
  • Driven to improve the quality of the business through work efforts.
  • Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

 

  • Salary range: $18.00 USD
  • Competitive benefits package including medical, dental, and vision coverage
  • 401 (k) program with company matching part of employee contributions.
  • Paid Time Off

WHAT NOW?

 

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

 

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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