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Collection Agency Jobs in Florida (NOW HIRING)

RevCycle, Inc. and affiliate company Alliance Collection Agencies, Inc. are seeking Collection Representatives to join our company in late Sept 2026. Successful candidates will need to meet the below ...

AR & Collections Specialist

Tampa, FL · On-site

$19.25 - $24.25/hr

Recommend accounts for legal action and track progress with collection agencies and attorneys. * Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup. * Drive measurable ...

Medical Billing Specialist

Naples, FL · On-site

$17.25 - $22.25/hr

Assists with submitting necessary documentation to collection agency and ensures proper collections notifications are sent to applicable patients in a timely manner. * Knowledge and understanding of ...

Showing results 21-40

Collection Agency information

See Florida salary details

$7

$14

$22

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Florida is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities in Florida are hiring for Collection Agency jobs?

Cities in Florida with the most Collection Agency job openings:

Infographic showing various Collection Agency job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 11% Part Time, and 12% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $31,141 per year, or $15 per hour.

Collection Management Analysis Services MARCENT

Quick Services LLC

Tampa, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

CLEARANCE REQUIRED: TS/SCI

This job is located at: Macdill AFB, FL

This is a proposal position

Job description:

The Collection Management Analysis Services assists the United States Marine Corps Forces, Central Command (MARCENT) and subordinate commands by serving within the intelligence directorate task area. The position’s primary mission involves providing timely, accurate, and relevant multi-discipline, multi-function intelligence support tailored to the USCENTCOM AOR for the COMUSMARCENT staff and subordinate units to assist in the Command’s decision making and staff actions for MARCENT’s component responsibilities and Title 10 service obligations. The Collection Management Analysis Services directly supports services for the MARCENT G-2, including the management and analysis of MARCENT's collection systems and requirements, to ensure the efficient execution of MARCENT OAMS tasks both within the continental United States (CONUS) and outside the continental United States (OCONUS). The Collection Management Analysis Services will perform the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide Collections Management Analysis services that include experience in collection management systems, at the regimental level or higher.
  • Possess operating experience using CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG.
  • Transcribe MARCENT intelligence requirements into collection requirements, establish priorities, coordinate or task the appropriate collection sources / agencies, and monitor results.
  • Monitor, manage, and report on the status of MARCENT's subordinate Marine Air Ground Task Force (MAGTF) collection requests.
  • Leverage joint and national collection resources in support of the MAGTF. The Contractor shall assist in priority elevation for MARCENT and subordinate requirements in theater and in the Joint Task Force (JTF) collection forums.
  • Advise on the allocation and task of national, JTF, and other component assets to meet MAGTF requirements.

Be able to coordinate with adjacent and higher commands and be able to accurately and effectively articulate ISR requirements for MARCENT and subordinate elements.

Required Qualifications:

EDUCATION

  • HS diploma or equivalent required.

EXPERIENCE

  • Minimum ten years of military experience.
  • Experience in collection management analysis, particularly at the regimental level or higher within military or intelligence settings.
  • Experience using collection management systems such as CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG.
  • Experience transcribing intelligence requirements into actionable collection requirements, managing and reporting on collection requests, and leveraging joint and national resources to support operational needs.

CORE SKILLS/COMPETENCIES

Required Knowledge, Skills and Abilities

  • Advanced proficiency in collection management systems and processes, with the ability to manage and analyze collection systems and requirements effectively.
  • Skilled in translating MARCENT's intelligence requirements into actionable collection requirements, establishing priorities, and coordinating with appropriate sources and agencies.
  • Ability to monitor, manage, and report on the status of collection requests from subordinate Marine Air Ground Task Force (MAGTF) units.
  • Proficiency in leveraging joint and national collection resources to support MAGTF operations, and assisting in priority elevation in theater and Joint Task Force (JTF) forums.
  • Capable of advising on the allocation and tasking of national, JTF, and other component assets to meet MAGTF requirements.
  • Advanced proficiency with groupware applications (SharePoint, MS Teams) and the Microsoft Office suite (Word, Power Point, Excel, etc.) desired.
  • Strong written and verbal communication skills desired.

Travel is required

Requirements

Why work for QSL?

Our founders, Mel Wick and Bill Cronin, retired from storied careers in the Special Operations Forces (SOF) Community. Like many Americans and military veterans, they felt a strong desire to support the nation’s response to the 9/11/2001 terrorist attacks on the World Trade Center and the Pentagon in any way they could. They established QSL to do just that, Stay in the Fight! QSL is built on a SOF culture, emphasizing selfless-service and teamwork. Our employees work to ensure that warfighters have every possible resource and all necessary support to safely accomplish their missions in defense of our nation.

QSL's Benefit Package

Because we believe our employees are our most valuable asset, offering a competitive comprehensive compensation package is very important to us. It is the goal of QSL to attract and retain the highest level of experience and technical talent necessary for successful performance. In order to accomplish this, we feel that it is necessary to provide satisfying work, an excellent work environment, and we continually monitor the marketplace to ensure that our total compensation/benefit package remains competitive.

Listed below are some of our standard benefits. We combine all traditional paid time off (Federal holidays, sick time, leave time personal days, jury duty, bereavement, etc.) into one category which allows employees flexibility in how they use their leave time and enables them to better balance their career with their personal needs.

  • Combined Paid Time Off (PTO)
  • Medical, Dental, Life Insurance
  • Disability (Short-Term and Long-Term)
  • Vision Insurance (CONUS-based employees)
  • Flexible Spending Account (FSA)
  • 401(k) Retirement Plan
  • Employee Referral Bonus Program
  • Employee Discount Programs
  • Critical Illness and Accident Insurance
  • Employee Assistance Program

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D.