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Collection Agency Manager Jobs (NOW HIRING)

Loews Hotels

Collections Manager

Nashville, TN

An effective Collections Manager maintains strong internal controls, limits credit risk ... Responsible for all due diligence and support documentation to 3rd Party collection agency.

Walden Savings Bank

COLLECTIONS MANAGER

Montgomery, NY · On-site

$69K - $87K/yr

... collection agency coordination. * Co-manage foreclosure, bankruptcy, loss mitigation, and recovery efforts while ensuring timely and effective resolution of delinquent accounts. Loss Mitigation ...

Rumpke

Credit & Collections Manager

Cincinnati, OH · On-site

Represent the company in all credit and collection legal matters; includes managing third party collection agency's activities on Rumpke's behalf, authorizing the referral of accounts to third party ...

Evening Post Publishing

Credit Manager

Charleston, SC · On-site

This position manages receivables from advertising accounts according to EPPNG guidelines to ... Work with outside collection agency - submitting accounts and necessary records for them to collect ...

Walden Savings Bank

COLLECTIONS MANAGER

Montgomery, NY · On-site

$69K - $87K/yr

... collection agency coordination. * Co-manage foreclosure, bankruptcy, loss mitigation, and recovery efforts while ensuring timely and effective resolution of delinquent accounts. Loss Mitigation ...

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Collection Agency Manager information

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$31K

$58.7K

$109K

How much do collection agency manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for collection agency manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Collection Agency Manager vs Collection Specialist?

AspectCollection Agency ManagerCollection Specialist
CredentialsExperience in collections, sometimes certifications like Certified Collection Professional (CCP)High school diploma or equivalent; some roles prefer collections or finance training
Work EnvironmentSupervisory role overseeing teams, office settingPerforming collections calls, customer interaction, office setting
Industry UsageManagement positions in collection agencies, financial institutionsFrontline collectors handling overdue accounts
Search & Comparison IntentUnderstanding managerial roles, career progressionEntry to mid-level collections work, daily responsibilities

The Collection Agency Manager oversees collections teams and strategies, focusing on management and leadership. In contrast, a Collection Specialist handles direct contact with debtors, focusing on account recovery. Both roles are essential in the collections industry but differ in responsibilities, experience, and scope.

What cities are hiring for Collection Agency Manager jobs?

Cities with the most Collection Agency Manager job openings:

Who are the top companies hiring for Collection Agency Manager jobs?

The top employers for Collection Agency Manager jobs are:

What states have the most Collection Agency Manager jobs?

States with the most job openings for Collection Agency Manager jobs include:

Infographic showing various Collection Agency Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Credit and Collections Specialist

Johnstone Supply

Albuquerque, NM

$55K - $62K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 16 days ago

Johnstone Supply rating

7.5

Company rating: 7.5 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

176th of 418 rated retail wholesalers

Job description

About Us
 
Johnstone Supply was most recently recognized by the Albuquerque Journal as a top workplace in the last 3 years. Founded in 1979 as a single location, the Johnstone Supply - Albuquerque Group has grown to 8 branches in the state of New Mexico, Colorado, & Arizona. With a proven track record of innovation and growth, Johnstone Supply is a leading HVAC/R wholesale distributor of residential and commercial equipment, parts, and supplies. We are proud to be a New Mexico small business with large corporate resources; offering best-in-class benefits, competitive pay, and a fun, fast-paced work environment. Johnstone Supply strives to provide solutions that enable success. We pride ourselves on 4 core values - Driven, Creative, Accountable, and Servant.
 
 
Position Purpose
This position will be responsible for the entire credit granting, monitoring, and collections process. This includes the consistent application of credit policy, periodic credit reviews of existing customers, and accessing the creditworthiness of potential customers.
 
Essential Job Results:
  • Assess and research existing and new customers' creditworthiness.
  • Negotiate terms and conditions with existing and new customers.
  • Responsible for ensuring the timely collection of all accounts receivable.
  • Quickly make credit decisions when customers are waiting in the store.
  • Manage relations with collection agencies, credit reporting agencies, credit insurance agencies.
  • Regularly, but at least monthly, reviews the aging report to identify accounts at risk for delayed or non-payment.
  • Monitoring customer accounts for other irregularities.
  • Monitor all the payments and bad debts.
  • Communicate with customers to encourage payment. Documents conversation and follows up.
  • Identifies delinquent accounts, prepares backup, and sends them to collection agency and/or attorney.
  • Create credit reports and present to management.
  • Review and update the company's credit policies.
  • Predict risks by creating and monitoring credit scoring models.
  • Assists manager to identify and implement process improvements.
  • Assists with gathering support for all audits, including pulling documentation.
  • Maintains files by packing out as needed according to document retention guidelines.
  • Carries out any other functions assigned by the manager.
 
Pay Range: $55,000-$62,500
We have a robust benefits package including:
  • We offer a variety of options for medical coverage so you can pick the plan that works best for you!
  • 401k- after 1 year of employment, we offer a 3% non-elective contribution with immediate vesting.
  • 3 weeks paid PTO within the first year of employment!
  • Paid holidays
  • Life insurance/AD&D Insurance
Education & Certifications:
  • Bachelor's degree in Accounting, Finance, Business Administration, or equivalent preferred
Experience:
  • Minimum two-four years of experience in accounts receivable or a similar finance-related role
  • Experience with accounts receivable software and ERP systems (e.g., SAP, Oracle, QuickBooks, Epicor Solar Eclipse)
  • Proven track record of handling a high volume of collection calls
 

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