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Collection Agency Manager Jobs in Texas (NOW HIRING)

Manage a portfolio of complex, high-risk, and delinquent customer accounts to maximize collections ... Evaluate accounts for escalation to credit hold, third-party collection agencies, legal review, or ...

Manage a portfolio of complex, high-risk, and delinquent customer accounts to maximize collections ... Evaluate accounts for escalation to credit hold, third-party collection agencies, legal review, or ...

Manage a portfolio of complex, high-risk, and delinquent customer accounts to maximize collections ... Evaluate accounts for escalation to credit hold, third-party collection agencies, legal review, or ...

Mortgage Collections Manager

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing an agency (FNMA, FHLMC, GNMA, PLS) mortgage servicing collections team focused on the ... Provide timely follow up on Collection Specialist's work expectations * Follow up with team on ...

Collections Lead

Houston, TX

$17.75 - $23.75/hr

... Collection Agency Escalate unresolved or high-risk accounts to the AR Manager in accordance with the established escalation process Assist in training branch collectors on collection procedures ...

Collections Lead

Houston, TX

$17.75 - $23.75/hr

... Collection Agency Escalate unresolved or high-risk accounts to the AR Manager in accordance with the established escalation process Assist in training branch collectors on collection procedures ...

Call Center Representatives Wanted

Katy, TX · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

Managing customer accounts, including processing payments and resolving billing issues. * Finding ... Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of ...

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

... Collection Agency • Escalate unresolved or high-risk accounts to the AR Manager in accordance with the established escalation process • Assist in training branch collectors on collection ...

Showing results 21-40

Collection Agency Manager information

See Texas salary details

$28.9K

$54.7K

$101.6K

How much do collection agency manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for collection agency manager in Texas is $54,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What is the difference between Collection Agency Manager vs Collection Specialist?

AspectCollection Agency ManagerCollection Specialist
CredentialsExperience in collections, sometimes certifications like Certified Collection Professional (CCP)High school diploma or equivalent; some roles prefer collections or finance training
Work EnvironmentSupervisory role overseeing teams, office settingPerforming collections calls, customer interaction, office setting
Industry UsageManagement positions in collection agencies, financial institutionsFrontline collectors handling overdue accounts
Search & Comparison IntentUnderstanding managerial roles, career progressionEntry to mid-level collections work, daily responsibilities

The Collection Agency Manager oversees collections teams and strategies, focusing on management and leadership. In contrast, a Collection Specialist handles direct contact with debtors, focusing on account recovery. Both roles are essential in the collections industry but differ in responsibilities, experience, and scope.

What cities in Texas are hiring for Collection Agency Manager jobs?

Cities in Texas with the most Collection Agency Manager job openings:

Infographic showing various Collection Agency Manager job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 12% Part Time, 12% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,708 per year, or $26.3 per hour.

$18.25 - $23.75/hr

Full-time

Re-posted 12 days ago


Job description

Summary:
Communicates with internal and external individuals, face-to-face and via telephone, to obtain information, resolve claim issues, and maximize reimbursements for services. Monitors accounts to ensure correct reimbursement is received. Works closely with the manager and supervisors in formulating and implementing departmental objectives.
Responsibilities:
  • Make outbound calls to patients for account collections.
  • Review accounts prior to charge off to collection agency.
  • Update/research returned mail addresses.
  • Performs billing/verification as assigned.
  • Responds to inquiries regarding patient accounts with appropriate and accurate information in a professional manner.
  • Assist Patient Access Representatives with onsite patients for collections purposes.
  • Provide backup phone coverage to Customer Service.
  • Answer incoming calls.

Education:
  • High School diploma or equivalent.

Experience:
  • Two years of experience in medical billing and collections.
  • Two years of experience in a customer service environment.
  • NextGen EPM software experience a plus.
  • Availity software experience a plus.

Special Skills:
  • Must have keyboarding skills, be familiar with the Windows environment and have an understanding of various payer verification/claims software.
  • Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly.
  • Excellent customer service skills.

Physical Demands:
  • Continuous sitting.
  • Frequent use of computer (repetitive fine hand manipulation) and simple grasping of items.
  • Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.