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Cogito Analyst Jobs in Oregon (NOW HIRING)

Montefiore

Senior Administrator - Snowflake & SQL

Odell, OR · On-site

$51 - $70.25/hr

D&A - Data & Analytics Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled ... Experience in health systems database administration Experience in Epic Cogito stack administration ...

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Cogito Analyst information

What is a Cogito analyst?

A Cogito Analyst is a professional who works with Cogito, a software platform that uses artificial intelligence to analyze voice conversations and provide real-time feedback to agents, typically in call centers or customer service environments. The analyst’s role involves interpreting data generated by the platform, identifying trends, and providing actionable insights to improve communication, customer engagement, and performance. Cogito Analysts may also train staff on how to use the software, troubleshoot issues, and collaborate with teams to enhance overall customer interactions. Their work is crucial for organizations aiming to leverage AI-driven emotional intelligence to boost customer satisfaction.

What skills and qualifications are needed to thrive as a Cogito analyst?

To thrive as a Cogito Analyst, you need a solid understanding of data analytics, healthcare workflows, and experience with Epic Cogito tools, often supported by a bachelor’s degree in information systems or a related field. Proficiency in Epic Cogito modules, SQL, data visualization platforms, and Epic Cogito certification are typically required. Strong analytical thinking, attention to detail, and effective communication skills help analysts interpret data and collaborate with clinical and technical teams. These skills ensure actionable insights are delivered to improve healthcare operations and patient outcomes.

How does a Cogito analyst collaborate with clinicians and other healthcare professionals to improve patient interactions?

Cogito Analysts work closely with clinicians, care teams, and operational leaders to analyze real-time communication data and provide actionable insights. They often participate in meetings to discuss trends observed in patient interactions and help tailor coaching or training based on these analytics. By interpreting behavioral cues and feedback from Cogito’s platform, analysts bridge the gap between technology and clinical practice, fostering a collaborative environment aimed at enhancing both patient satisfaction and care outcomes.

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The top searched job categories for Cogito Analyst jobs in Oregon are:

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Cities in Oregon with the most Cogito Analyst job openings:

Cogito Analyst jobs near you

Business Intel Data Analyst II

Salem Health Hospitals and Clinics

Salem, OR • On-site

Full-time

Re-posted 7 days ago

Job description

Location: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Information Services
Position Type: Full Time, 40 hours/week, Non-Exempt
Schedule: 8:00 am - 5:00 pm, Monday - Friday
Your role with us
As a business intelligence data analyst II at Salem Health, you'll be part of a team that turns complex data into clarity, helping caregivers and leaders make decisions that directly improve patient care and operational performance. You'll work with modern BI tools, rich clinical and operational datasets, and partners across the organization who rely on your expertise to illuminate trends, solve problems, and drive meaningful change. This role gives you the space to innovate, the support to grow, and the satisfaction of knowing your work strengthens the health of the communities we serve.
What you'll do
  • Develop SQL and BI reporting to support clinical, financial, and operational decision-making using MS SQL, SAP Crystal, Power BI, and Epic Cogito tools.
  • Collaborate with stakeholders across departments to understand data needs and translate them into actionable reporting solutions.
  • Validate and deploy reports that meet accuracy, performance, and usability standards.
  • Troubleshoot complex data issues escalated beyond Tier I support, ensuring timely resolution and minimal disruption.
  • Maintain documentation aligned with standards of work to support transparency, consistency, and knowledge sharing.
  • Participate in team and project meetings to provide updates, gather requirements, and contribute to planning.
  • Support junior team members through guidance, knowledge sharing, and development assistance.
  • Deploy and maintain BI software as needed to ensure stable and reliable reporting environments.

Required qualifications
  • Bachelor's degree in information technology, computer science, business administration, health care, or related field; or eight years of related work experience; or an equivalent combination of education and experience (each year of education equates to two years of experience).
  • Epic Data Model Certification- Access COG220, Revenue COG230, or Clinical COG240; OR must be completed within one year from initial course attendance.
  • Minimum three years of IT, healthcare, or related experience.
  • Minimum three years of hands-on MS SQL programming and data visualization experience (preferred tools: SAP Crystal, Power BI, Epic Clarity, Epic Caboodle).
  • Minimum one year of progressive experience using Epic Cogito tools (preferred: Cogito SQL, Radar SQL, SlicerDicer).

Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

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