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Coffee Positions Jobs in Rochester, NY (NOW HIRING)

LULU TAQUERIA

Barista at Clementine Coffee

Fairport, NY

$16 - $17/hr

Lulu Taqueria in Fairport, NY is looking for baristas to join our team. We are located on 6 North Main St, Ste 120 B. Our ideal candidate is attentive, motivated, and hard-working. Barista will work ...

Everyday Coffee Co.

District Manager

Rochester, NY

$60K - $80K/yr

Position Title: District Manager Reports To: VP of OPS Overview: Keeping America running is a big ... Everyday Coffee Company is proud to partner with Dunkin' as a franchise with aggressive growth ...

The University of Kansas Health System

Barista

Pavilion, NY · On-site

$14.50 - $16.50/hr

Position Summary / Career Interest:The Barista is responsible for making and serving beverages such as coffee and tea, and serving/preparing food such as sandwiches, muffins, fruit, or cookies.

The University of Kansas Health System

Barista

Pavilion, NY · On-site

$14.50 - $16.50/hr

Position Summary / Career Interest:The Barista is responsible for making and serving beverages such as coffee and tea, and serving/preparing food such as sandwiches, muffins, fruit, or cookies.

Salzman Group Inc

Appliance Tech

Rochester, NY · On-site

$18 - $20/hr

Previous technical background preferred Perks of the position: * Employee discounts on coffee and brewing equipment * Small-business, E-commerce culture * Competitive health and dental insurance ...

Whole Latte Love

Appliance Tech

Rochester, NY

$18 - $20/hr

Previous technical background preferred Perks of the position: * Employee discounts on coffee and brewing equipment * Small-business, E-commerce culture * Competitive health and dental insurance ...

Metz Culinary Management

Barista

Rochester, NY · On-site

$15 - $17.25/hr

... position is responsible for preparing, stocking, and maintaining your station continuously throughout the day • Greets guests determining their coffee interests and needs • Educates guests by ...

Salzman Group Inc

Appliance Tech

Rochester, NY · On-site

$18 - $20/hr

Previous technical background preferred Perks of the position: * Employee discounts on coffee and brewing equipment * Small-business, E-commerce culture * Competitive health and dental insurance ...

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All JobsCoffee Positions JobsCoffee Positions Jobs in Rochester, NY

Coffee Positions information

See Rochester, NY salary details

$9

$21

$42

How much do coffee positions jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for coffee positions in Rochester, NY is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.07 per hour, depending on experience, location, and employer.

What are coffee positions?

Coffee positions refer to various roles within the coffee industry, typically in coffee shops, cafes, or coffee production facilities. Common coffee positions include baristas, who prepare and serve coffee drinks, as well as roasters, managers, and servers. Each role requires different skills, ranging from customer service and coffee preparation to inventory management and quality control. Working in coffee positions can be a great way to learn about coffee culture and develop valuable hospitality skills.

What are some common challenges faced by employees in coffee positions, and how can they be overcome?

Employees in coffee positions often face challenges such as managing high customer volume during peak hours, maintaining consistent drink quality, and balancing multiple tasks like operating equipment and cleaning. Overcoming these challenges typically involves developing strong multitasking and communication skills, staying organized, and working closely with team members to ensure a smooth workflow. Many coffee shops provide thorough training and encourage open communication to help staff address these challenges effectively and create a positive customer experience.

What are the key skills and qualifications needed to thrive in coffee positions, and why are they important?

To thrive in coffee positions such as barista or café staff, you need a solid understanding of coffee preparation techniques, customer service, and basic food safety, often supported by on-the-job training or certifications like ServSafe. Familiarity with espresso machines, grinders, POS systems, and inventory management tools is typically required. Strong communication, multitasking, and a friendly demeanor help create positive customer experiences and efficient teamwork. These skills and qualities are crucial for delivering consistent product quality, fostering customer loyalty, and maintaining smooth café operations.

What is the difference between Coffee Positions vs Barista?

AspectCoffee PositionsBarista
CredentialsVaries; often includes food safety or customer service trainingTypically no formal credentials required
Work EnvironmentCoffee shops, cafes, specialty coffee storesPrimarily in coffee shops and cafes
Employer & Industry UsageUsed broadly for various roles in coffee industryCommonly used for front-line coffee service roles
Search & Comparison IntentLooking for various coffee-related rolesFocused on customer service and coffee preparation

While 'Coffee Positions' refer to a range of roles within the coffee industry, 'Barista' specifically describes the front-line worker responsible for preparing and serving coffee. Understanding this distinction helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Coffee Positions jobs in Rochester, NY? For Coffee Positions jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Coffee Positions jobs in Rochester, NY look for? The top searched job categories for Coffee Positions jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Coffee Positions jobs? Cities near Rochester, NY with the most Coffee Positions job openings:
Coffee Positions jobs near you
Infographic showing various Coffee Positions job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 5% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,756 per year, or $21 per hour.

Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment)

Salzman Group Inc

Rochester, NY • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

About Us
Salzman Group Inc. (Whole Latte Love) is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee accessories. For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support.
Our company has been recognized nationally, being named one of America's Fastest Growing Online Shops by Statista, America's Best Online Shops 2026, and America's Best Customer Service 2024-2026 by USA Today.
We foster a collaborative, team-oriented environment focused on innovation, accountability, and growth, while creating opportunities for our employees to develop and succeed.
Position Overview
The Tier 1 Technical Support role serves as the first point of contact for customers experiencing technical questions or issues related to espresso machines, grinders, coffee makers, and accessories.
Responsibilities include reviewing customer support tickets, troubleshooting issues using customer-provided descriptions, photos, and videos, and assisting customers through email, phone calls, and live video support sessions. The ideal candidate is a strong communicator, comfortable with technology, eager to learn, and passionate about helping customers in a fast-paced environment.
Key Responsibilities
  • Review and respond to customer technical support requests related to espresso machines, grinders, coffee equipment, and accessories
  • Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction
  • Assist customers through email, chat, phone calls, and one-on-one video support sessions
  • Clearly communicate troubleshooting steps in a professional, customer-friendly manner
  • Manage support tickets accurately while meeting response time expectations
  • Contribute feedback, documentation, and knowledge-sharing resources to support ongoing team development
  • Perform additional duties and projects as assigned

Requirements
  • Excellent communication skills with the ability to communicate clearly, professionally, and confidently across phone, chat, email, and video calls
  • 2+ years of experience in customer service, technical support, appliance repair, troubleshooting, or another customer-facing role
  • Comfortable handling both inbound and outbound customer communication
  • Strong problem-solving and critical-thinking skills with attention to detail
  • Self-motivated with a positive attitude, strong work ethic, and ability to multitask in a fast-paced environment
  • Comfortable learning technical information and guiding customers through troubleshooting processes step-by-step
  • Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or specialty coffee is a plus, but not required
Perks of the Position
  • Modern office setting
  • Paid training provided; no prior espresso machine experience required
  • Competitive compensation based on experience
  • Competitive health and dental insurance plans
  • 401(k) plan with (Company contribution after 1 year)
  • Vacation time, sick time, and paid holidays
  • Fully stocked kitchen and beverages available for employees
  • DoorDash DashPass membership
  • Employee discounts on espresso machines, coffee, and accessories
  • Opportunity for long-term growth within a rapidly expanding company and specialty coffee industry
  • Hands-on exposure to premium espresso equipment and coffee products
  • Work alongside a passionate, knowledgeable team within the coffee industry

Apply