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Department

Student Affairs OperationsThe Assistant Director, Residential Life is a full-time, 12-month, live-in position responsible for the daily administration of a residential community at LSU New Orleans, including a residence hall of approximately 740 residents, a graduate and family housing complex of 120 units, and Greek housing for up to 16 residents. Reporting to the Director of Residential Life, this position manages staff supervision and development, residential curriculum implementation, community development, crisis response, student conduct, facilities oversight, and summer conference operations.
The Assistant Director directly supervises up to six Graduate Assistants, including a Summer Graduate Intern, and coordinates the recruitment, training, and development of Resident Assistants, Desk Assistants, Office Assistants, Conference Assistants, and other student staff, providing indirect oversight of a student workforce of 40 or more. This position requires availability for irregular hours, on-call rotation, and weekend coverage, and is designated essential personnel required to respond during emergencies such as inclement weather or public health situations.
This role functions as the department's leadership, representing the department across the institution and stepping in for the Director of the Office of Residential Life when needed.Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES

Student Staff Supervision & Development

• Directly supervise up to six Graduate Assistants, including the Summer Graduate Intern, and provide indirect oversight of a student workforce of 40 or more.

• Recruit, select, hire, and train Resident Assistants, Desk Assistants, Office Assistants, Conference Assistants, and Lafitte Village student staff - including Senior Student Worker Staff.

• Develop and maintain training materials and manuals for all student staff and paraprofessional staff positions, including in-service trainings.

• Conduct weekly staff meetings and ongoing performance evaluations; lead staff development activities and the department's Code of Ethics.

• Assistant in the coordinator student staff work schedules, payroll processing, and office/front desk operations across the residential communities.

Residential Curriculum & Community Development

• Implement the department's Educational Plan (i.e., residential curriculum) to create co-curricular engagement experiences to provide a vibrant, inclusive experience with measurable learning outcomes and mechanisms for resident feedback.

• Advise the Residence Hall Association and serve as a liaison and provide support to campus student organizations, such as the SGA Housing and Dining Committee.

• Mediate resident conflicts and facilitate room changes or accommodations as needed.

• Maintain a visible, approachable presence in the community by living on-site in designated staff housing.

Administrative Operations

• Oversee day-to-day operations, systems, and operations of the residential community, including opening/closing, move-in, and check-in/check-out logistics alongside the staff.

• Maintain accurate resident records (room assignments, room changes, inventories) in the department's housing software.

• Partner with the Accounting Specialist II and Assistant Director of Facilities and Operations to reconcile student housing charges and assignments, damage charges, and other student and/or housing account information.

• Assist in developing and monitoring the Residence Education budget, including funds for the Residence Hall Association.

• Serve as a purchase card holder, coordinating purchasing of routine and non-routine materials in accordance with university policy.

• Communicate policy changes, procedures, and facility updates to residents through written and verbal channels.

• Assist the department in acting as one of the superusers of technology, software, and databases, including Lakeshore Portal and Staff Portal (the department's one-stop website to assist student workers to perform their positions).

Student Conduct & Crisis Response

• Coordinate the conduct adjudication process, responding to policy violations in collaboration with the Office of Student Accountability.

• Support the Student Care Network with case management involving on-campus residents.

• Refer incidents that may fall under Title IX and Sexual Based Violence to the Title IX Coordinator.

• Participate in the professional on-call rotation, responding after hours to housing and facility concerns, including inclement weather, isolation/quarantine housing, and non-clinical student concerns.

• Serve as a mediator during disturbances, conflicts, and crises within the community.

Facilities Management & Safety

• Evaluate facility conditions and recommend improvements to ensure compliance with fire and life safety codes; accommodate facility requests for students with special needs.

• Conduct regular walking tours of buildings and grounds to inspect for repairs, cleanliness, and safety compliance.

• Evaluate custodial performance within assigned areas on a weekly basis.

• Support coordination of construction, renovation, and repair projects with architects, engineers, and contractors.

• Maintain key control and conduct monthly apartment inspections to ensure resident safety.

• Assist in scheduling and directing life safety inspections and drills (e.g., health and safety inspections, fire drills) and any safety exercises.

• Collaborate with Campus Safety and Security and Facilities Services on building and resident safety matters.

• Contribute to publications for prospective and current residents, including handbooks, newsletters, and check-in/check-out materials.

Other

• Perform additional duties as assigned in support of departmental and university goals.

REQUIRED QUALIFICATIONS

• Bachelor's degree from an accredited institution.

• Minimum of two years of full-time experience in a housing/residential life role.

• Valid driver's license.

• Ability to occasionally lift and carry 25+ pounds.

• Successful completion of a criminal background check.

DESIRED QUALIFICATIONS

• Master's degree in higher education, student affairs, or a related field.

• 3-5 years of progressive, full-time experience in housing/residential life or student affairs, including live-in experience, staff supervision, on-call responsibilities, and non-clinical crisis intervention.

• Experience with housing and conduct management software.

WORKING CONDITIONS

• Full-time, 12-month, live-in, exempt position.

• Required availability for irregular hours, extended workdays, on-call rotations, and weekends.

• Designated as essential personnel; must be available to respond to emergencies, including inclement weather and public health situations.

SALARY RANGE: Up to $52,000, commensurate with experience.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close DateThis position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.