Job Overview
Think CNC is seeking an experienced and highly motivated Senior CNC Service Technician with 7 year+ experience to join our growing team. This is a remote, field-based position for a professional with extensive experience troubleshooting and servicing FANUC-controlled CNC equipment in industrial manufacturing environments.
The ideal candidate is a self-driven problem solver who is comfortable working independently in the field, supporting customers directly, and mentoring junior technicians and future personnel. This role requires strong mechanical and electrical troubleshooting abilities, excellent communication skills, and a commitment to delivering exceptional technical support.
Responsibilities
· Diagnose and repair CNC machinery equipped with FANUC controls
- Troubleshoot complex mechanical, electrical, servo, spindle, hydraulic, and pneumatic issues
- Service and repair:
- Linear rail systems
- Ball-screw assemblies
- Spindle assemblies
- Axis drive components
- Perform precision mechanical alignments and machine geometry inspections
- Perform onsite service, maintenance, installations, and emergency repairs
- Read and interpret electrical schematics, ladder logic, and machine documentation
- Support customers remotely by phone, email, and video troubleshooting
- Train and mentor junior technicians and future service personnel
- Document service activity, repairs, and recommendations accurately
- Work independently in field environments with minimal supervision
- Maintain a professional and customer-focused attitude during all service interactions
- Travel to customer sites as required
Qualifications
· 7+ years of hands-on experience troubleshooting and servicing FANUC-controlled CNC equipment
- Strong knowledge of CNC machine tool mechanics and electrical systems
- Proven experience with:
- FANUC controls
- Servo systems and spindle drives
- PLC diagnostics
- Electrical schematics and wiring
- Linear rails and ball-screw systems
- Spindle repair and alignment
- Hydraulic and pneumatic systems
- Ability to independently diagnose complex machine issues
- Experience working in field service environments
- Strong communication and customer service skills
- Comfortable training and mentoring developing technicians
- Self-motivated with strong organizational and time-management skills
- Valid driver’s license and ability to travel as needed
Preferred Qualifications:
- Experience with vertical machining centers, lathes, grinders, or multi-axis CNC equipment
- OEM service background
- Familiarity with preventive maintenance programs
- Ability to conduct customer training sessions
Benefits
- Dental care
- Company vehicle
- Extended health care
Education:
· AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
· Field Service: 7 years (required)
Language:
· English (required)
Work Location: On the road