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Club Operations Manager Jobs in Ohio (NOW HIRING)

Browns Fit

Operations Manager

Cleveland, OH · On-site

Operations Manager COMPANY: Browns Fit Position Overview The Operations Manager (OM) ensures that ... Ensure that all club members are delivered a high member service experience * Proactively engage ...

Browns Fit

Operations Manager

Cleveland, OH · On-site

Browns Fit POSITION OVERVIEW The Operations Manager (OM) ensures that the club delivers the best guest and member experience. * Responsible for communicating and upholding company standards and ...

Browns Fit

Operations Manager

Cleveland, OH · On-site

Browns Fit POSITION OVERVIEW The Operations Manager (OM) ensures that the club delivers the best guest and member experience. * Responsible for communicating and upholding company standards and ...

Anytime Fitness - 712040

Club Manager

Toledo, OH · On-site

$50K - $70K/yr

Day-to-day operations -Club managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves. * Culture creators - club ...

Planet Fitness

Club Manager

Akron, OH · On-site

$50K/yr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Club Manager

Akron, OH · On-site

$50K/yr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Club Manager

Macedonia, OH · On-site

$50K/yr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

New

Planet Fitness

Club Manager

Grove City, OH · On-site

$50K/yr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness - TG3E/CM3

Day SUMMARY DESCRIPTION The Club Manager is responsible for overseeing all aspects of club operations, with a dedicated focus on maintaining exceptional cleanliness standards to provide every member ...

New

Anytime Fitness

Club Manager

Toledo, OH · On-site

$50K - $70K/yr

Day-to-day operations -Club managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves. * Culture creators - club ...

Anytime Fitness

Club Manager Anytime Fitness

Amherst, OH · On-site

$42K - $80K/yr

Day-to-day operations -Club managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves. * Culture creators - club ...

Anytime Fitness

$44K - $85K/yr

Day-to-day operations -Club managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves. * Culture creators - club ...

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Club Operations Manager information

What is a club operations manager?

Club Operations Managers are responsible for overseeing the daily functions and activities within a club, such as a fitness center, sports club, or social club. They manage staff, ensure high-quality customer service, coordinate events, maintain facilities, and handle administrative tasks like budgeting and scheduling. Their goal is to create a safe, welcoming, and efficient environment that meets the needs of both members and staff.

What are the key skills and qualifications needed to thrive as a club operations manager?

To thrive as a Club Operations Manager, you need strong leadership, organizational, and financial management skills, often supported by a degree in business, hospitality, or a related field. Familiarity with point-of-sale (POS) systems, membership management software, and health and safety regulations is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you lead teams and deliver outstanding member experiences. These skills and qualities are crucial for ensuring efficient club operations, member satisfaction, and sustainable business growth.

What are the main challenges a club operations manager faces when coordinating with different departments within the club?

A Club Operations Manager often works closely with diverse teams such as food and beverage, maintenance, events, and member services. One of the main challenges is ensuring effective communication and collaboration among departments to deliver a seamless member experience. Balancing competing priorities, managing schedules, and addressing unforeseen issues—like last-minute event changes or facility maintenance—are common aspects of the role. Successful managers use strong organizational skills and foster a collaborative culture to meet the club's high service standards.

What is the difference between Club Operations Manager vs Membership Coordinator?

AspectClub Operations ManagerMembership Coordinator
Primary FocusOversees overall club operations, staff management, and facility maintenanceManages member recruitment, engagement, and membership services
Required CredentialsExperience in club management, hospitality, or related fields; certifications varyCustomer service skills; often some hospitality or sales background
Work EnvironmentClub facilities, administrative officesFront desk, member events, sales environments
Employer & Industry UsagePrivate clubs, fitness centers, resortsPrivate clubs, fitness centers, community organizations

The Club Operations Manager focuses on the overall management of club facilities and staff, ensuring smooth daily operations. In contrast, the Membership Coordinator concentrates on attracting and retaining members, handling memberships and member relations. Both roles are essential in club management but serve different core functions within the same industry.

What does a club operations manager do?

A club operations manager oversees the daily functions of a club or recreational facility, including staff management, member services, budgeting, and ensuring safety standards. They coordinate activities, maintain facilities, and implement policies to ensure smooth operations and member satisfaction.

What cities in Ohio are hiring for Club Operations Manager jobs?

Cities in Ohio with the most Club Operations Manager job openings:

Club Operations Manager jobs near you
Infographic showing various Club Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Operations Manager

Cleveland, OH • On-site

Browns Fit
See more jobs at Browns Fitexternal

Other

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

Benefits
  • Health insurance
  • Paid time off
  • Vision insurance
  • Bonus based on performance
  • Dental insurance
  • Employee discounts

JOB TITLE: Operations Manager

COMPANY: Browns Fit

Position Overview

The Operations Manager (OM) ensures that the club delivers the best guest and member experience.

Key Responsibilities
  • Service Management
  • Ensure that all club members are delivered a high member service experience
  • Proactively engage club member base, regularly greet and interact with members, respond to member emails, and efficiently resolve shift report requests
  • Resolve member concerns and complaints in a professional manner within club parameters
  • Monitor club facilities for appearance and equipment and resolve or elevate issues that detract from the member experience
  • Assist General Manager (GM) in providing direction to third party janitorial service
  • Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience
  • Drive club efforts in achieving revenue goals in Fuel Zone (if applicable)
  • Drive club efforts in achieving revenue goals in Recovery Lounge
  • Work with GM in implementation of promotions and merchandising
  • Ensure that team members have completed the appropriate HR training
  • Implement operational procedures in the club and follow-up with compliance checks by monitoring club systems and employee performance
  • Mediate club team member relation matters for all club operations team members
  • Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, file organization, member check-in, telephone inquiry, guest registration, ups sheet, cash handling, member ID cards, etc.
  • Make daily banking deposits
  • Order and maintain all supplies
  • Supervise point‑of‑sales (POS) operations
  • Maintain a fully engaged and high performing member service team that aligns with company values and goals
  • Hire (with GM approval) qualified Member Services, Recovery Lounge and Fuel Zone staff
  • Manage Member Services, Recovery Lounge and Fuel Zone staff schedule within budgeted hours submitted to and approved by GM
  • Conduct monthly meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals
  • Coach staff under the guidance of the GM and consult with the corporate office for additional direction when necessary
  • Perform other duties as required. Employee responsibilities are subject to change at any time
Work Schedule

This is a full‑time, management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights, and weekends.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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