Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Mesa, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Mesa, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Tempe, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Tempe, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Surprise, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Surprise, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Goodyear, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Goodyear, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Gilbert, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Gilbert, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Phoenix, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Scottsdale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Scottsdale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Chandler, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Glendale, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Queen Creek, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Queen Creek, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Mesa, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Mesa, AZ · On-site
$65K/yr
Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Club Operations Manager information
What is a club operations manager?
Club Operations Managers are responsible for overseeing the daily functions and activities within a club, such as a fitness center, sports club, or social club. They manage staff, ensure high-quality customer service, coordinate events, maintain facilities, and handle administrative tasks like budgeting and scheduling. Their goal is to create a safe, welcoming, and efficient environment that meets the needs of both members and staff.
What are the key skills and qualifications needed to thrive as a club operations manager?
To thrive as a Club Operations Manager, you need strong leadership, organizational, and financial management skills, often supported by a degree in business, hospitality, or a related field. Familiarity with point-of-sale (POS) systems, membership management software, and health and safety regulations is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you lead teams and deliver outstanding member experiences. These skills and qualities are crucial for ensuring efficient club operations, member satisfaction, and sustainable business growth.
What are the main challenges a club operations manager faces when coordinating with different departments within the club?
A Club Operations Manager often works closely with diverse teams such as food and beverage, maintenance, events, and member services. One of the main challenges is ensuring effective communication and collaboration among departments to deliver a seamless member experience. Balancing competing priorities, managing schedules, and addressing unforeseen issues—like last-minute event changes or facility maintenance—are common aspects of the role. Successful managers use strong organizational skills and foster a collaborative culture to meet the club's high service standards.
What is the difference between Club Operations Manager vs Membership Coordinator?
| Aspect | Club Operations Manager | Membership Coordinator |
|---|---|---|
| Primary Focus | Oversees overall club operations, staff management, and facility maintenance | Manages member recruitment, engagement, and membership services |
| Required Credentials | Experience in club management, hospitality, or related fields; certifications vary | Customer service skills; often some hospitality or sales background |
| Work Environment | Club facilities, administrative offices | Front desk, member events, sales environments |
| Employer & Industry Usage | Private clubs, fitness centers, resorts | Private clubs, fitness centers, community organizations |
The Club Operations Manager focuses on the overall management of club facilities and staff, ensuring smooth daily operations. In contrast, the Membership Coordinator concentrates on attracting and retaining members, handling memberships and member relations. Both roles are essential in club management but serve different core functions within the same industry.
What does a club operations manager do?
A club operations manager oversees the daily functions of a club or recreational facility, including staff management, member services, budgeting, and ensuring safety standards. They coordinate activities, maintain facilities, and implement policies to ensure smooth operations and member satisfaction.
What cities in Arizona are hiring for Club Operations Manager jobs?
Cities in Arizona with the most Club Operations Manager job openings:
Operations Manager
Glendale, AZ • On-site
EōS Fitness
• Fitness and Sports Centers
$65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Key responsibilities
Oversee the Service team and day-to-day gym operations to ensure operational excellence.
Manage customer service activities, including addressing member concerns, resolving issues, and ensuring high-quality service.
Supervise staff hiring, training, scheduling, and performance feedback to maintain team effectiveness.
EōS Fitness rating
5.8
Based on 60 frontline employees who took The Breakroom Quiz
Job description
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Qualifications:
Requirements:
Salary Pay Range
$65,000-$65,000 USD
Benefits and Perks:
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
- Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
- Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
- Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
- Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
- Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
- Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
- In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
- 2-3 years of operations management experience
- Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry is a plus
- Excellent relationship building and influencing skills with people at all levels and in all functions.
- Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Excellent MS Office skills
- And, of course, someone who embraces our Core Values!
Requirements:
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
Salary Pay Range
$65,000-$65,000 USD
Benefits and Perks:
- A highly energetic and collaborative team.
- A management team that cares about your professional development.
- Free membership for you and plus one family member.
- Discounted Personal Training, and merchandise - including supplements.
- Employee referral program.
- Daily Pay offered - access your funds before payday.
- Competitive pay plus vacation, holiday, and sick pay.*
- Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
- 401(k) + Company matching!*
- Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
What EōS Fitness employees say
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About EōS Fitness
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Industry
Fitness and sports centers