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Club Manager Jobs in Springfield, MA (NOW HIRING)

Anytime Fitness

Fitness Club Director

Hartford, CT · On-site

$40K - $65K/yr

Manage, train, and motivate club personnel while guiding them towards achieving overall club goals * Perform general office administrative duties * Ensure smooth facility management to provide an ...

Anytime Fitness

Fitness Club Director

Somers, CT · On-site

$40K - $65K/yr

Manage, train, and motivate club personnel while guiding them towards achieving overall club goals * Perform general office administrative duties * Ensure smooth facility management to provide an ...

Mtholyoke

Club Sports Coach - Part-Time

South Hadley, MA · On-site

$20/hr

Club Sports Coach - Part-Time Faculty or Staff: Staff Full Time or Part Time: Part time In-Person ... Management as the office responsible for facilitating background checks as articulated in this ...

Troon

Restaurant Supervisor

Bloomfield, CT · On-site

About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential ...

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All JobsClub JobsClub Manager JobsClub Manager Jobs in Springfield, MA

Club Manager information

See Springfield, MA salary details

$29.4K

$50.5K

$72.7K

How much do club manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for club manager in Springfield, MA is $50,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $51,800.00 per year, depending on experience, location, and employer.

What is a club manager?

Club managers are professionals responsible for overseeing the daily operations of clubs, such as fitness centers, social clubs, or nightclubs. Their duties typically include managing staff, ensuring excellent customer service, handling budgets, maintaining facilities, and organizing events or activities. Club managers play a key role in ensuring the club runs smoothly, meets its financial goals, and provides a positive experience for members or guests.

What are some common challenges club managers face in balancing member satisfaction with operational efficiency?

Club Managers often need to strike a balance between delivering excellent member experiences and maintaining smooth day-to-day operations. This can involve managing staff schedules, handling member requests, and ensuring facilities are well-maintained—all while adhering to budget constraints. Effective communication, adaptability, and prioritization are key, as managers frequently collaborate with various departments (e.g., events, maintenance, food & beverage) to address concerns and improve services. Regularly gathering member feedback and staying proactive about potential issues can help Club Managers navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as a club manager, and why are they important?

To thrive as a Club Manager, you need strong leadership, business management, and customer service skills, often supported by a background in hospitality or business administration. Familiarity with point-of-sale (POS) systems, booking software, and knowledge of health and safety regulations are typically required. Excellent communication, problem-solving, and organizational abilities help Club Managers create positive experiences for both staff and patrons. These skills ensure efficient club operations, satisfied customers, and sustained business growth in a competitive hospitality environment.

What is the difference between Club Manager vs Fitness Center Manager?

AspectClub ManagerFitness Center Manager
CredentialsExperience in hospitality, management certificationsCertifications in fitness, personal training, or health club management
Work EnvironmentPrivate clubs, social venues, recreational facilitiesGyms, health clubs, fitness centers
Industry UsageCommonly used in private clubs and resortsPrimarily in fitness and health industry
Job FocusOverseeing club operations, member services, event planningManaging gym facilities, fitness programs, trainer staff

While both roles involve managing facilities and staff, a Club Manager typically oversees private clubs or social venues with a focus on member experience, events, and hospitality. In contrast, a Fitness Center Manager concentrates on gym operations, fitness programs, and health services. The choice depends on the industry focus and the type of facility managed.

How much do club managers earn?

Club managers typically earn a median annual salary of around $50,000 to $70,000, depending on location, experience, and the size of the club. Higher salaries are common in larger or more upscale clubs, and managerial roles often require strong leadership and organizational skills.

What are the duties of a club manager?

A club manager oversees daily operations of a club, including staff management, member services, event planning, and facility maintenance. They ensure the club runs smoothly, meet financial goals, and maintain safety standards, often requiring strong leadership, organizational skills, and knowledge of club policies.

What are the most commonly searched types of Club jobs in Springfield, MA?

The most popular types of Club jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Club Manager jobs?

Cities near Springfield, MA with the most Club Manager job openings:

Club Manager jobs near you

Member Services Representative

Core Development and Management-Planet Fitness

Sturbridge, MA • On-site

$15 - $16/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Overview

Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
Through our CORE Values, our vision is to create an environment where greatness can be achieved through empowering all to improve. We stive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of their background or experience, and strive for excellence in all we do for our community and business.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities
About the Member Services Representative Role:
As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
We offer flexible scheduling options with opportunities for full-time and part-time shifts.

Daily responsibilities for the Member Services Representative also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to the Club Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Achieve or exceed individual sales goals, contribute to club monthly and yearly goals.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Recovery Zone amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Competencies:
  • Communicates Open amp; Effectively
  • Builds Strong Relationships
  • Nurtures Leaning amp; Growth
  • Drives Continuous Improvement
  • Champions CORE values
Qualifications
About Your Qualifications:
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Member Services Representative:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will occasionally encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan – 3% Company Match
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Employee perks and discounts
*Please note that certain benefits listed above are for full-time employees only
Pay Range Placement Statement:
Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to:
  • Relevant skills
  • Years and depth of experience
  • Performance History
  • Market competitiveness
  • Geographic economic conditions, such as cost of living and local wage benchmarks

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