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Club Associate Jobs in Des Moines, IA (NOW HIRING)

Genesis Health Clubs

Club Manager

Des Moines, IA · On-site

$48K - $80K/yr

Club Manager Reports to: Regional Club Manager Employee Type: Full Time Job Summary: Ensure the ... Ability to communicate with guests and other associates, including reading, writing and speaking ...

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Club Associate information

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$7

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$28

How much do club associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for club associate in Des Moines, IA is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.88 per hour, depending on experience, location, and employer.

What is a club associate?

Club Associates are staff members who work in membership-based clubs, such as fitness centers, wholesale clubs, or social clubs. Their responsibilities typically include assisting members, processing transactions, maintaining club facilities, and providing excellent customer service. They may also help with stocking merchandise, organizing events, or enrolling new members. Club Associates play a vital role in ensuring a positive experience for all club members and guests.

What does a club associate do?

Club Associates are responsible for a variety of daily tasks that support both club operations and member satisfaction. Their duties often include greeting members, processing check-ins, answering questions about club services, assisting with event setup, and maintaining a clean, welcoming environment. They may also handle administrative work such as managing member records, scheduling, and coordinating with other team members to ensure smooth operations. Effective communication and a proactive attitude are key, as Club Associates frequently collaborate with supervisors, trainers, and service staff to address member needs and uphold club standards.

What are the key skills and qualifications needed to thrive as a club associate?

To thrive as a Club Associate, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is often required. Excellent communication, teamwork, and problem-solving abilities help you engage members and address their needs effectively. These skills and qualities ensure a positive member experience, smooth club operations, and contribute to the overall success of the club.

What is the difference between Club Associate vs Fitness Instructor?

AspectClub AssociateFitness Instructor
Required CredentialsHigh school diploma or equivalent; certifications varyCertifications in fitness training (e.g., ACE, NASM)
Work EnvironmentClubs, gyms, recreational facilitiesGyms, fitness centers, health clubs
Employer & Industry UsageUsed in club settings for member servicesUsed in fitness and personal training sectors
Common Search & ComparisonOften compared for customer service roles in clubsCompared for fitness and training roles

The main difference is that a Club Associate primarily handles member services and administrative tasks within a club environment, while a Fitness Instructor focuses on leading fitness classes and personal training sessions. Both roles are common in health clubs and gyms, but they require different certifications and skill sets. Understanding these distinctions helps job seekers find the right position aligned with their qualifications and career goals.

What are the most commonly searched types of Club jobs in Des Moines, IA?

The most popular types of Club jobs in Des Moines, IA are:

Club Associate jobs near you
Infographic showing various Club Associate job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,775 per year, or $15.8 per hour.

Club Manager

Genesis Health Clubs

Des Moines, IA • On-site

$48K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Genesis Health Clubs rating

4.8

Company rating: 4.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

56th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Health insurance
  • 401(k) matching
  • Bonus based on performance

Position: Club Manager
Reports to: Regional Club Manager
Employee Type: Full Time
Job Summary:
Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities:
  • Achieve monthly and yearly sales goals
  • Train and motivate team daily to achieve club objectives
  • Conduct daily sales meetings to discuss performance and objectives with team
  • Recruitment, interview and train all new staff
  • Report sales activity daily
  • Promptly respond to members concerns
  • Ensure club meets all standards for cleanliness, maintenance, and safety
  • Attend all staff and club meetings and events
  • Establish and maintain professional relationships with staff
  • Maintain and update sales policies and procedures
  • Always know and be aware of club revenues and goals
  • Works closely with retention departments to ensure high participation in the facilities
  • Ensures that all required documentation is completed in a timely manner.
  • Ability to respond quickly and appropriately to emergency situations.
  • Perform other duties and assignments as necessary or required
  • Grow dues base and constantly know you dues line
  • Help support and grow all departments in the facility
  • Produce staff that can grow with the company and become Club Managers

Expectations:
  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support goals and objectives
  • Recommend staff development/education activities
  • Develop and build a team atmosphere among staff and departments
  • Ability to respond to common inquiries or complaints

Job Requirements:
  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements:
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

Compensation: $48,000.00 - $80,000.00 per year
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
  • Above-industry average pay and strong employee rewards
  • Medical and dental coverage
  • 401(k)
  • Paid Time Off (PTO)
  • Rapid career advancement in a fast-growing organization
  • The opportunity to uplift your community every day
  • Free all-access gym membership
  • A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:

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