We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS Fitness Childcare team. This role is ideal for someone with meticulous attention to detail and strong multitasking abilities, particularly in a fast-paced environment. Reporting directly to the Operations Manager, the Kids Club Associate will excel in communication with children, parents, and fellow staff members, backed by prior experience within a Kids Club setting. Our perfect fit is an individual driven by a genuine passion for the safety and well-being of children, spanning ages from one to twelve years.
Essential Purpose: Lead, coach, and train the Kids Club team to provide a safe, fun, and active environment for children.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Ensure a safe and secure environment for children aged two to twelve years old.
- Supervise children's activities and ensure compliance with safety protocols.
- Manage reservations and child agreements, ensuring efficient communication with parents and tracking bookings.
- Support with daily and weekly tasks and ensure efficient team operations.
- Implement emergency procedures for the Kids Club, including evacuation plans and first aid protocols.
- Develop appropriate age activities, games, and crafts for children in the Kids Club.
- Ensure cleanliness and hygiene standards are maintained not only in the Kids Club facility but also throughout the entire gym, including regular club walks and bathroom checks.
- Provide exceptional customer service to parents and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
- Communicate effectively with parents, staff, and gym management regarding Kids Club policies, procedures, and updates.
- Foster positive relationships with members and ensure a welcoming atmosphere in the Kids Club.
Qualifications:
- Previous experience in childcare, daycare, or recreational programming.
- Knowledge of child development principles, safety guidelines, and regulatory requirements for childcare facilities.
- Passion for working with children and creating a nurturing and enriching environment for their growth and development.
- Strong communication skills, both verbal and written, with the ability to interact effectively with children, parents, and staff
- Flexibility to work evenings and weekends as needed to accommodate Kids Club operating hours.
- Detail Oriented; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Proficiency in MS Office applications
- And, of course, someone who embraces our Core Values
Requirements:
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
- Ability to bend routinely and repetitively to lift more than 40 lbs.
Eligible for additional compensation inclusive of: