Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
Principal Software Engineer - Enterprise Customer
Atlanta, GA · On-site
$129K - $174K/yr
Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
Quick apply
Principal Software Engineer - Enterprise Customer
Atlanta, GA · On-site
$129K - $174K/yr
Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
Principal Software Engineer - Enterprise Customer
Atlanta, GA · On-site
$129K - $174K/yr
Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
Principal Software Engineer - Enterprise Customer
Atlanta, GA · On-site
$129K - $174K/yr
Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support. * Lead deep-dive technical sessions with customers to understand their ...
AWS FinOps Architect - Only W2
Atlanta, GA · On-site
$62.25 - $81.75/hr
Forecasting - Identifying projected deltas including growth and program driven (Work with CloudOps ... Work with stakeholders (engineering, application, business, audit, sourcing, budgeting ...
Quick apply
AWS FinOps Architect - Only W2
Atlanta, GA · On-site
$62.25 - $81.75/hr
Forecasting - Identifying projected deltas including growth and program driven (Work with CloudOps ... Work with stakeholders (engineering, application, business, audit, sourcing, budgeting ...
AWS FinOps Architect with FinOps Certifications
Atlanta, GA · On-site
$62.25 - $81.75/hr
... with CloudOps / ITOps teams) Reviews of Reservations (supplemented by IT Operations data ... Work with stakeholders (engineering, application, business, audit, sourcing, budgeting ...
Quick apply
AWS FinOps Architect with FinOps Certifications
Atlanta, GA · On-site
$62.25 - $81.75/hr
... with CloudOps / ITOps teams) Reviews of Reservations (supplemented by IT Operations data ... Work with stakeholders (engineering, application, business, audit, sourcing, budgeting ...
Senior Revenue Accounting Manager
Atlanta, GA · On-site +1
With decades of multi-cloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and ... Partner with Product, Sales, Engineering, and Finance teams to deliver go-to-market strategies ...
Quick apply
Senior Revenue Accounting Manager
Atlanta, GA · On-site +1
With decades of multi-cloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and ... Partner with Product, Sales, Engineering, and Finance teams to deliver go-to-market strategies ...
Cloudops Engineer information
See Georgia salary details
$32.1K - $43.9K
5% of jobs
$43.9K - $55.7K
7% of jobs
$55.7K - $67.4K
9% of jobs
$69.9K is the 25th percentile. Wages below this are outliers.
$67.4K - $79.2K
14% of jobs
The median wage is $89.8K / yr.
$79.2K - $91K
16% of jobs
$91K - $102.8K
13% of jobs
$102.8K - $114.6K
6% of jobs
$120.8K is the 75th percentile. Wages above this are outliers.
$114.6K - $126.4K
8% of jobs
$126.4K - $138.1K
8% of jobs
$138.1K - $149.9K
7% of jobs
$149.9K - $161.7K
5% of jobs
$32.1K
$97.8K
$161.7K
How much do cloudops engineer jobs pay per year?
What does a Cloudops engineer do?
Are cloudops engineers still in demand?
What is the difference between Cloudops Engineer vs DevOps Engineer?
| Aspect | Cloudops Engineer | DevOps Engineer |
|---|---|---|
| Credentials | Cloud certifications (AWS, Azure, GCP), Linux, scripting | DevOps tools, CI/CD, scripting, cloud knowledge |
| Work Environment | Cloud platforms, infrastructure management, cloud services | Development pipelines, automation, collaboration between development and operations |
| Industry Usage | Cloud service providers, SaaS companies, enterprises adopting cloud | Software development companies, tech startups, organizations implementing CI/CD |
While both roles focus on infrastructure and automation, Cloudops Engineers primarily manage cloud environments and services, whereas DevOps Engineers focus on integrating development and operations through automation and continuous delivery. The roles often overlap but differ in their core focus areas and tools used.

Full-time
Posted 11 days ago
Job description
We are looking for a Principal-level, US-based, customer-facing engineer who is deeply hands-on with large-scale, distributed data systems and passionate about solving complex customer problems. You will be the technical front line for our largest enterprise customers: diagnosing and resolving production issues, shaping solutions that unlock value from our platform, and translating real-world pain points into product and engineering priorities.
This is a high-impact, visible role that reports to the SVP of engineering and partners closely with Product Management, Support, Engineering, and Customer Success. Clear, crisp communication and strong customer empathy are essential.
You Will- Act as the primary technical point of contact for a portfolio of strategic enterprise customers using our big-data and high-scale services.
- Diagnose and troubleshoot complex issues across distributed systems, data pipelines, APIs, and integrations, often in live or near-live production contexts.
- Reproduce, triage, and drive resolution of incidents in partnership with Product Engineering, SRE/CloudOps, and Support.
- Lead deep-dive technical sessions with customers to understand their architectures, data flows, performance constraints, and success metrics.
- Translate customer pain points into clear problem statements, technical requirements, and prioritized backlog items for Product Management and Engineering.
- Guide customers through best practices for scalability, reliability, cost efficiency, and observability when using our platform.
- Mentor Support and Customer Success teams on technical topics so they can handle a broader range of issues independently.
- Create high-quality technical assets: runbooks, knowledge base articles, reference architectures, sample code, and internal playbooks.
- Participate in incident postmortems and drive improvements to product, tooling, and processes that reduce recurrence.
- Provide structured, data-driven feedback to Product Management on roadmap, usability, and technical gaps surfaced through customer engagements.
- 12+ years of hands-on engineering experience, with at least 3 years in a customer-facing role (e.g., Solutions Engineer, Customer/Field Engineer, Technical Account Manager, or similar)
- Distributed datastores or warehouses (e.g., Cosmos DB, BigQuery, Snowflake, Databricks, Cassandra, MongoDB, similar)
- Large-scale data processing frameworks (e.g., Spark, Flink, Kafka, streaming pipelines)
- High-throughput, low-latency APIs and services in a cloud environment
- Proven track record of troubleshooting complex production issues across multiple layers (application, data, infrastructure, network)
- Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including monitoring, logging, and observability tooling
- Strong scripting or programming skills (e.g., Python, Java, C#, or similar), sufficient to analyze logs, build small tools, and understand production code paths
- Ability to explain complex technical concepts in simple, business-relevant language
- Comfortable presenting to both engineers and executive stakeholders at enterprise customers
- Demonstrated customer empathy and ownership: you care about outcomes, not just tickets closed
- Experience in B2B SaaS, especially in data, security, privacy, or compliance domains.
- Background in high-scale multi-tenant architectures and performance optimization.
- Familiarity with incident management practices and tools (e.g., runbooks, on-call rotations, incident command structures).
- Experience working with product managers to shape roadmaps based on customer needs and operational insights.
- Prior exposure to consent, privacy, or data governance systems is a plus, but not required.
In this role, success means:
- Our largest enterprise customers see you as a trusted technical partner who understands their environment and advocates for them internally.
- Critical incidents are resolved faster, with clearer communication, better root-cause analysis, and fewer repeats.
- Product and engineering teams receive well-structured, actionable feedback that influences roadmap and technical investment.
- Support and Customer Success teams become more effective and self-sufficient because of your guidance, enablement, and assets.
- Overall customer satisfaction and platform adoption improve measurably for the accounts you support.
About OneTrust
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
2016