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Cloud Tech Support Jobs in Calgary, AB (NOW HIRING)

Demonstrated experience managing a cloud services, sales, operations or support team * Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working ...

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive ... Support regulatory, security, and risk considerations across industries and geographies.

We are a global IT services and consulting company that brings together enterprise and start-up ... Today, we support digital transformation for some of the world's largest enterprises. By partnering ...

... technology projects * Mentors Cloud Engineers and drives adoption of cloud engineering best ... supporting and engineering enterprise infrastructure and cloud environments * 5+ years of ...

... Cloud solutions (Azure, AWS, Microsoft 365) * Cybersecurity practices within an MSP environment * Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety ...

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...

Our Dedicated IT Support Model ยฎ means we build real relationships with clients, not just fix ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...

We're regional leaders in a growing cloud technology space -- and we're growing with it. You'll ... About Our Team We're a close-knit, high-trust team that moves quickly, supports one another, and ...

Support consultants will work as part of the CDST to assist clients facing teams with data ... modeling) or cloud technologies (Azure suite, Databricks pipelines in Python) for financial ...

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Cloud Tech Support information

Infographic showing various Cloud Tech Support job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Specialist (Calgary, AB)

Calgary, AB โ€ข On-site

Full-time

Posted 9 days ago


Job description

ROLE Surerus Murphy Joint Venture (SMJV) is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY RESPONSIBILITIES Technical Support and Service Delivery Provide technical support for IT products, business applications, operating systems, and network services. Receive and triage help requests, troubleshoot user issues, escalate tickets when required, and document resolutions.

Use software updates, drivers, knowledge bases, and FAQs to support timely problem resolution. Identify opportunities to improve support processes and increase effective use of IT products. Support SharePoint, OneDrive, and access control services.

Infrastructure, Systems, and Communications Develop and implement technical solutions under general supervision. Install, configure, and maintain computers, peripherals, and network-connected devices. Deploy and configure on-premises and cloud-based networks.

Install, test, and configure firmware and software updates for core infrastructure systems. Support cellular devices, VoIP phone systems, satellite internet, and AV/VC services across multiple locations. Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.

POSITION REQUIREMENTS Qualifications Diploma or Degree in Information Technology, Computer Science, or a related field. Valid driver's license. Experience Minimum of 8 years of experience in IT operations and infrastructure deployment.

Experience supporting systems for remote work sites. Experience with core IT infrastructure, including storage, servers, networking, virtualization, cloud services. Experience applying cybersecurity best practices, frameworks, and standards, with required experience in EDR/XDR and MDR solutions.

Hands-on experience with Microsoft enterprise solutions, Microsoft 365 administration, and cloud platforms such as Microsoft Azure. Experience with Dell, Lenovo, Ubiquiti and Fortinet products. Required experience with Microsoft Entra ID, Active Directory, Intune, SharePoint, Microsoft Teams, and Microsoft 365 services.

Required experience with password management and remote management tools. Required experience with VMware, Hyper-V, VDI, and mobile device management. Required experience with Veeam Backup or related backup services.

Required experience with disaster recovery planning and business continuity. Skills and Knowledge Advanced knowledge of operating systems, business applications, printing systems, and network systems. Strong hardware skills, including building, diagnosing, and upgrading enterprise server and network hardware.

Intermediate knowledge of major operating systems, Microsoft networking environments, and network infrastructure configuration and maintenance. Working knowledge of wired and wireless networking, SAN solutions, local and remote backup technologies, and PowerShell or Microsoft Graph scripting. Demonstrated ability to deliver exceptional customer service.

Ability to manage multiple priorities, adapt quickly to change, and communicate clearly with strong analytical and organizational skills. Use of IT Service Management solutions for ticket handling preferable ServiceNow. WORKING CONDITIONS This is a permanent position based at our Calgary office with a 5-day work week, 8-hour days.

Travel to project sites will be required. REPORTING RELATIONSHIPS The IT Support Specialist reports to the Manager, Information Technology. We thank all applicants in advance.

Only those selected for an interview will be contacted. Department: Information Technology This is a permanent position