Deploy and configure on-premises and cloud-based networks. Install, test, and configure firmware ... Experience supporting systems for remote work sites. Experience with core IT infrastructure, ...
Deploy and configure on-premises and cloud-based networks. Install, test, and configure firmware ... Experience supporting systems for remote work sites. Experience with core IT infrastructure, ...
IT Infrastructure Services 4, Senior IT Analyst - Cloud
CA$38.73 - CA$66.42/hr
Cloud and Digital Workspace Services supports the deployment of cloud software solutions to AHS and affiliate organizations. We are dedicated to leveraging advanced cloud technologies to drive ...
IT Infrastructure Services 4, Senior IT Analyst - Cloud
CA$38.73 - CA$66.42/hr
Cloud and Digital Workspace Services supports the deployment of cloud software solutions to AHS and affiliate organizations. We are dedicated to leveraging advanced cloud technologies to drive ...
Team Lead, Cloud Services
Calgary, AB ยท On-site
Demonstrated experience managing a cloud services, sales, operations or support team * Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working ...
Team Lead, Cloud Services
Calgary, AB ยท On-site
Demonstrated experience managing a cloud services, sales, operations or support team * Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working ...
Practice Architect, Cloud
Calgary, AB ยท On-site
CA$120K - CA$151K/yr
... Cloud ... technologies. This role is pivotal in shaping methodologies, developing best practices, supporting ...
Practice Architect, Cloud
Calgary, AB ยท On-site
CA$120K - CA$151K/yr
... Cloud ... technologies. This role is pivotal in shaping methodologies, developing best practices, supporting ...
Cloud and Collaboration Student
Calgary, AB ยท On-site
As a Cloud & Collaboration Student, you will support Azure infrastructure and Pilot Projects, the ... Interest in cloud technologies, Microsoft 365, collaboration platforms, and digital workplace ...
Cloud and Collaboration Student
Calgary, AB ยท On-site
As a Cloud & Collaboration Student, you will support Azure infrastructure and Pilot Projects, the ... Interest in cloud technologies, Microsoft 365, collaboration platforms, and digital workplace ...
As a Cloud & Collaboration Student, you will support Azure infrastructure and Pilot Projects, the ... Interest in cloud technologies, Microsoft 365, collaboration platforms, and digital workplace ...
As a Cloud & Collaboration Student, you will support Azure infrastructure and Pilot Projects, the ... Interest in cloud technologies, Microsoft 365, collaboration platforms, and digital workplace ...
Senior Cloud Consultant
Calgary, AB ยท On-site
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive ... Support regulatory, security, and risk considerations across industries and geographies.
Senior Cloud Consultant
Calgary, AB ยท On-site
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive ... Support regulatory, security, and risk considerations across industries and geographies.
Genesys Cloud Architect
Calgary, AB ยท Remote
We are a global IT services and consulting company that brings together enterprise and start-up ... Today, we support digital transformation for some of the world's largest enterprises. By partnering ...
Quick apply
Genesys Cloud Architect
Calgary, AB ยท Remote
We are a global IT services and consulting company that brings together enterprise and start-up ... Today, we support digital transformation for some of the world's largest enterprises. By partnering ...
Private Cloud Proposition Leadership Lead the development and growth of the Private Cloud ... supporting Consult and Managed Services pursuits across multiple technology domains.
Private Cloud Proposition Leadership Lead the development and growth of the Private Cloud ... supporting Consult and Managed Services pursuits across multiple technology domains.
Senior Cloud Engineer
Calgary, AB ยท Hybrid
... technology projects * Mentors Cloud Engineers and drives adoption of cloud engineering best ... supporting and engineering enterprise infrastructure and cloud environments * 5+ years of ...
Senior Cloud Engineer
Calgary, AB ยท Hybrid
... technology projects * Mentors Cloud Engineers and drives adoption of cloud engineering best ... supporting and engineering enterprise infrastructure and cloud environments * 5+ years of ...
Senior Cloud Engineer
Calgary, AB ยท Hybrid
... technology projects * Mentors Cloud Engineers and drives adoption of cloud engineering best ... supporting and engineering enterprise infrastructure and cloud environments * 5+ years of ...
Senior Cloud Engineer
Calgary, AB ยท Hybrid
... technology projects * Mentors Cloud Engineers and drives adoption of cloud engineering best ... supporting and engineering enterprise infrastructure and cloud environments * 5+ years of ...
MSP Technician
Calgary, AB ยท On-site
... Cloud solutions (Azure, AWS, Microsoft 365) * Cybersecurity practices within an MSP environment * Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety ...
Quick apply
MSP Technician
Calgary, AB ยท On-site
... Cloud solutions (Azure, AWS, Microsoft 365) * Cybersecurity practices within an MSP environment * Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety ...
IT Administrator
Calgary, AB ยท Hybrid
Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...
IT Administrator
Calgary, AB ยท Hybrid
Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...
IT Administrator
Calgary, AB ยท On-site
Our Dedicated IT Support Model ยฎ means we build real relationships with clients, not just fix ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...
Quick apply
IT Administrator
Calgary, AB ยท On-site
Our Dedicated IT Support Model ยฎ means we build real relationships with clients, not just fix ... Cloud Tango's Top Managed Service Providers Canada (Last 2 consecutive years) * Canada's Top 100 ...
VP of IT Infrastructure & Operations
Calgary, AB ยท Remote
$220K - $320K/yr
Oversee enterprise IT infrastructure, networks, and cloud services with a focus on uptime and scalability. * Implement collaboration, productivity, and ERP systems that support cross-functional teams.
New
Quick apply
VP of IT Infrastructure & Operations
Calgary, AB ยท Remote
$220K - $320K/yr
Oversee enterprise IT infrastructure, networks, and cloud services with a focus on uptime and scalability. * Implement collaboration, productivity, and ERP systems that support cross-functional teams.
New
Support cloud service requests from application and business teams, including reviewing ... Experience with backup and recovery technologies for Microsoft 365, Azure workloads, servers ...
Support cloud service requests from application and business teams, including reviewing ... Experience with backup and recovery technologies for Microsoft 365, Azure workloads, servers ...
Junior Software Developer
Calgary, AB ยท On-site
We're regional leaders in a growing cloud technology space -- and we're growing with it. You'll ... About Our Team We're a close-knit, high-trust team that moves quickly, supports one another, and ...
Quick apply
Junior Software Developer
Calgary, AB ยท On-site
We're regional leaders in a growing cloud technology space -- and we're growing with it. You'll ... About Our Team We're a close-knit, high-trust team that moves quickly, supports one another, and ...
Specialist I, IT Oracle Cloud Finance Systems
Calgary, AB ยท On-site
CA$115K - CA$140K/yr
We are seeking a Specialist I, IT Oracle Cloud Finance Systems to join our TIS ERP Delivery team ... In this role, you will support and enhance integrated Oracle Cloud ERP solutions that enable ...
Specialist I, IT Oracle Cloud Finance Systems
Calgary, AB ยท On-site
CA$115K - CA$140K/yr
We are seeking a Specialist I, IT Oracle Cloud Finance Systems to join our TIS ERP Delivery team ... In this role, you will support and enhance integrated Oracle Cloud ERP solutions that enable ...
Support consultants will work as part of the CDST to assist clients facing teams with data ... modeling) or cloud technologies (Azure suite, Databricks pipelines in Python) for financial ...
Support consultants will work as part of the CDST to assist clients facing teams with data ... modeling) or cloud technologies (Azure suite, Databricks pipelines in Python) for financial ...
Provide ongoing support and guidance to clients throughout the implementation process * Maintain ... Experienced in delivering cloud-based technology product solutions in an enterprise environment
Provide ongoing support and guidance to clients throughout the implementation process * Maintain ... Experienced in delivering cloud-based technology product solutions in an enterprise environment
Cloud Tech Support information

IT Support Specialist (Calgary, AB)
Calgary, AB โข On-site
Full-time
Posted 9 days ago
Job description
ROLE Surerus Murphy Joint Venture (SMJV) is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY RESPONSIBILITIES Technical Support and Service Delivery Provide technical support for IT products, business applications, operating systems, and network services. Receive and triage help requests, troubleshoot user issues, escalate tickets when required, and document resolutions.
Use software updates, drivers, knowledge bases, and FAQs to support timely problem resolution. Identify opportunities to improve support processes and increase effective use of IT products. Support SharePoint, OneDrive, and access control services.
Infrastructure, Systems, and Communications Develop and implement technical solutions under general supervision. Install, configure, and maintain computers, peripherals, and network-connected devices. Deploy and configure on-premises and cloud-based networks.
Install, test, and configure firmware and software updates for core infrastructure systems. Support cellular devices, VoIP phone systems, satellite internet, and AV/VC services across multiple locations. Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.
POSITION REQUIREMENTS Qualifications Diploma or Degree in Information Technology, Computer Science, or a related field. Valid driver's license. Experience Minimum of 8 years of experience in IT operations and infrastructure deployment.
Experience supporting systems for remote work sites. Experience with core IT infrastructure, including storage, servers, networking, virtualization, cloud services. Experience applying cybersecurity best practices, frameworks, and standards, with required experience in EDR/XDR and MDR solutions.
Hands-on experience with Microsoft enterprise solutions, Microsoft 365 administration, and cloud platforms such as Microsoft Azure. Experience with Dell, Lenovo, Ubiquiti and Fortinet products. Required experience with Microsoft Entra ID, Active Directory, Intune, SharePoint, Microsoft Teams, and Microsoft 365 services.
Required experience with password management and remote management tools. Required experience with VMware, Hyper-V, VDI, and mobile device management. Required experience with Veeam Backup or related backup services.
Required experience with disaster recovery planning and business continuity. Skills and Knowledge Advanced knowledge of operating systems, business applications, printing systems, and network systems. Strong hardware skills, including building, diagnosing, and upgrading enterprise server and network hardware.
Intermediate knowledge of major operating systems, Microsoft networking environments, and network infrastructure configuration and maintenance. Working knowledge of wired and wireless networking, SAN solutions, local and remote backup technologies, and PowerShell or Microsoft Graph scripting. Demonstrated ability to deliver exceptional customer service.
Ability to manage multiple priorities, adapt quickly to change, and communicate clearly with strong analytical and organizational skills. Use of IT Service Management solutions for ticket handling preferable ServiceNow. WORKING CONDITIONS This is a permanent position based at our Calgary office with a 5-day work week, 8-hour days.
Travel to project sites will be required. REPORTING RELATIONSHIPS The IT Support Specialist reports to the Manager, Information Technology. We thank all applicants in advance.
Only those selected for an interview will be contacted. Department: Information Technology This is a permanent position