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Cloud Support Jobs in Georgia (NOW HIRING)

Blue Sentry Cloud

$57 - $76.25/hr

Support and maintain secure, compliant, and resilient infrastructure for critical systems Required ... Cloud certifications Preferred Qualifications * Highly regulated industry experience (e.g. finance ...

SolGenie

Application Operations Engineer

Atlanta, GA · On-site

Managing Complex Applications hosted on cloud * Support Application maintenance activities * Managing Daily data processing & troubleshoot failures * Building proactive Monitoring & alerting service.

Bizoforce Inc

Cloud Architect

Atlanta, GA · On-site

$62.50 - $79.50/hr

They bridge business requirements with technology, focusing on cloud-native solutions, migration strategies, security, and cost optimization to support organizational growth and digital ...

Brooksource

Cloud Architect

Atlanta, GA · On-site

$75 - $90/hr

Establish and evolve cloud architecture standards, reference models, and best practices to support consistent solution design across the organization. * Develop and maintain cloud governance ...

The Coca-Cola Company

Cloud Architect

Atlanta, GA · On-site

$62.50 - $79.50/hr

Collaborate with Data & AI teams to ensure cloud architecture supports advanced analytics, machine learning, and AI workloads * Advance Zero Trust architecture principles, platform security controls ...

ConglomerateIT LLC

Cloud Architect

Atlanta, GA · On-site

$62.50 - $79.50/hr

This role will be responsible for defining cloud strategy, architecture standards, and best practices while supporting multi-cloud environments including AWS, Azure, and Google Cloud Platform (GCP)

Rivian

Cloud Engineer - Cloud Operations

Atlanta, GA · On-site

$97K - $122K/yr

Enable and operationalize cloud services to support AI/ML and LLM workloads, including AWS Bedrock and Google Cloud Platform AI platforms. * Automate infrastructure end-to-end using Terraform (IaC ...

Apex Informatics

Cloud Engineer

Forsyth, GA · On-site

$50/hr

Key Responsibilities: • Lead the design, deployment, and support of hybrid cloud environments leveraging AWS and Azure. • Plan and execute migrations from on-premises data centers to cloud ...

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$53

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How much do cloud support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cloud support in Georgia is $53.10, according to ZipRecruiter salary data. Most workers in this role earn between $45.24 and $60.48 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Georgia?

The most popular types of Cloud Support jobs in Georgia are:

What are popular job titles related to Cloud Support jobs in Georgia?

For Cloud Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Georgia look for?

The top searched job categories for Cloud Support jobs in Georgia are:

What cities in Georgia are hiring for Cloud Support jobs?

Cities in Georgia with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $110,447 per year, or $53.1 per hour.

Support Manager, Managed Services Experience

Next Step Systems

Marietta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Support Manager, Managed Services Experience, Marietta, GA
As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed customers. Your role will be to coordinate overall support process for incidents/service requests and establish objectives/metrics for the support desk operation that reflect the organization's overall goals. As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be responsible for managing staff to meet/exceed expectations about performance, defined metrics/benchmarks, and that standards and processes are followed. This position is 100% Onsite.
Responsibilities:
- Monitor all requests, incidents and problems reported or detected in the Cloud Support organization.
- Develop and mature phone/ticket escalation processes to ensure free flow of information within the organization.
- Drive ticket deep-dive analysis and develop strategies for improvement of team efficiency and effectiveness.
- Oversee technical solutions and client documentation repository and ensure quality solutions and procedures are available and used by your team members.
- Implement and cultivate capture of NPS scores to measure customer satisfaction.
- Recruit, onboard, train and day-to-day lead Level-1 and level-2 support representatives in the Cloud Support team.
Qualifications:
- 8+ years of technology experience in a Managed Services Department.
- 5+ years of experience in a leadership role.
- People management experience.
- Customer onsite and remote support experience.
- Ability to work in a fast passed, dynamic environment.
- Strong communication, writing, and presentation skills.
- Data Center Operations and Infrastructure Design experience, an asset.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Marietta GA Jobs, Support Manager, Cloud Support, Incident Request, Service Request, Data Center, Operations, Infrastructure, Leadership, People Management, Managed Service Provider, Georgia Recruiters, IT Jobs, Georgia Recruiting
Looking to hire for similar positions in Marietta, GA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Support Managers for jobs Marietta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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