The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...
Support Manager, Managed Services Experience
Marietta, GA · On-site
Medical
Retirement
PTO
As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be ...
Support Manager, Managed Services Experience
Marietta, GA · On-site
Medical
Retirement
PTO
As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be ...
Experience supporting a 24x7 cloud based environment. * Strong interpersonal skills * Strong oral and written communication skills * Experience in supporting Cloud based environment and tools such as ...
Experience supporting a 24x7 cloud based environment. * Strong interpersonal skills * Strong oral and written communication skills * Experience in supporting Cloud based environment and tools such as ...
Experience supporting a 24x7 cloud based environment. * Strong interpersonal skills * Strong oral and written communication skills * Experience in supporting Cloud based environment and tools such as ...
Experience supporting a 24x7 cloud based environment. * Strong interpersonal skills * Strong oral and written communication skills * Experience in supporting Cloud based environment and tools such as ...
Technical Support Engineer - Education and Non Profit Cloud
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team with a focus on: * Nonprofit Cloud (NPC) and the Industries platform * Education Cloud (EDC) and ...
Technical Support Engineer - Education and Non Profit Cloud
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team with a focus on: * Nonprofit Cloud (NPC) and the Industries platform * Education Cloud (EDC) and ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of ...
This role will be part of a team responsible for maintaining and supporting all technical aspects of the Oracle Fusion Cloud applications. The architect will own technical configurations across ...
Quick apply
This role will be part of a team responsible for maintaining and supporting all technical aspects of the Oracle Fusion Cloud applications. The architect will own technical configurations across ...
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
They bridge business requirements with technology, focusing on cloud-native solutions, migration strategies, security, and cost optimization to support organizational growth and digital ...
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
They bridge business requirements with technology, focusing on cloud-native solutions, migration strategies, security, and cost optimization to support organizational growth and digital ...
Managing Complex Applications hosted on cloud * Support Application maintenance activities * Managing Daily data processing & troubleshoot failures * Building proactive Monitoring & alerting service.
Managing Complex Applications hosted on cloud * Support Application maintenance activities * Managing Daily data processing & troubleshoot failures * Building proactive Monitoring & alerting service.
Cloud Architect
Atlanta, GA · On-site
$75 - $90/hr
Medical
Dental
Vision
Retirement
PTO
Establish and evolve cloud architecture standards, reference models, and best practices to support consistent solution design across the organization. * Develop and maintain cloud governance ...
Cloud Architect
Atlanta, GA · On-site
$75 - $90/hr
Medical
Dental
Vision
Retirement
PTO
Establish and evolve cloud architecture standards, reference models, and best practices to support consistent solution design across the organization. * Develop and maintain cloud governance ...
TechOps Administrator I (Full Scope Polygraph Clearance) with Security Clearance
Atlanta, GA · On-site
$130K/yr
Medical
Dental
Vision
Retirement
PTO
TechOps Administrator, SOC Analyst, Security Operations Center, Azure, Microsoft Azure, Office 365, O365, Cloud Operations, Cloud Support, Cloud Administrator, Systems Administrator, IT Operations ...
TechOps Administrator I (Full Scope Polygraph Clearance) with Security Clearance
Atlanta, GA · On-site
$130K/yr
Medical
Dental
Vision
Retirement
PTO
TechOps Administrator, SOC Analyst, Security Operations Center, Azure, Microsoft Azure, Office 365, O365, Cloud Operations, Cloud Support, Cloud Administrator, Systems Administrator, IT Operations ...
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
Collaborate with Data & AI teams to ensure cloud architecture supports advanced analytics, machine learning, and AI workloads * Advance Zero Trust architecture principles, platform security controls ...
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
Collaborate with Data & AI teams to ensure cloud architecture supports advanced analytics, machine learning, and AI workloads * Advance Zero Trust architecture principles, platform security controls ...
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
This role will be responsible for defining cloud strategy, architecture standards, and best practices while supporting multi-cloud environments including AWS, Azure, and Google Cloud Platform (GCP)
Quick apply
Cloud Architect
Atlanta, GA · On-site
$62.50 - $79.50/hr
This role will be responsible for defining cloud strategy, architecture standards, and best practices while supporting multi-cloud environments including AWS, Azure, and Google Cloud Platform (GCP)
Senior AWS Cloud Engineer / Cloud Implementation Lead
Atlanta, GA · On-site
$12K - $15K/mo
Support scoring models for cloud maturity, security posture, cost optimization, operational excellence, resilience, RMF/ATO readiness, and modernization progress. * Work with Cyber/RMF/ATO support ...
Quick apply
Senior AWS Cloud Engineer / Cloud Implementation Lead
Atlanta, GA · On-site
$12K - $15K/mo
Support scoring models for cloud maturity, security posture, cost optimization, operational excellence, resilience, RMF/ATO readiness, and modernization progress. * Work with Cyber/RMF/ATO support ...
DRM/EDM Application Developer
Atlanta, GA · On-site
Medical
Retirement
Lead or support the implementation of Oracle EDM Cloud, including environment setup, application and adapter configuration, dimension modeling, workflow design, subscription configuration, and ...
DRM/EDM Application Developer
Atlanta, GA · On-site
Medical
Retirement
Lead or support the implementation of Oracle EDM Cloud, including environment setup, application and adapter configuration, dimension modeling, workflow design, subscription configuration, and ...
Senior AWS Cloud Engineer / Cloud Implementation Lead
Atlanta, GA · On-site
$12K - $15K/mo
Support scoring models for cloud maturity, security posture, cost optimization, operational excellence, resilience, RMF/ATO readiness, and modernization progress. * Work with Cyber/RMF/ATO support ...
Quick apply
Senior AWS Cloud Engineer / Cloud Implementation Lead
Atlanta, GA · On-site
$12K - $15K/mo
Support scoring models for cloud maturity, security posture, cost optimization, operational excellence, resilience, RMF/ATO readiness, and modernization progress. * Work with Cyber/RMF/ATO support ...
Cloud Engineer
Atlanta, GA · On-site
$125K/yr
E-logic is looking for a Systems / Cloud Engineer to manage, automate, and continuously optimize the AWS cloud infrastructure supporting mission-critical for Secure HIV-TRACE program from Centers for ...
Quick apply
Cloud Engineer
Atlanta, GA · On-site
$125K/yr
E-logic is looking for a Systems / Cloud Engineer to manage, automate, and continuously optimize the AWS cloud infrastructure supporting mission-critical for Secure HIV-TRACE program from Centers for ...
Cloud Security Engineer
Alpharetta, GA · On-site
$54.50 - $72.75/hr
Support developer enablement through the creation of reusable platform services, automation capabilities, reference architectures, and self-service cloud solutions. * Lead troubleshooting and ...
Cloud Security Engineer
Alpharetta, GA · On-site
$54.50 - $72.75/hr
Support developer enablement through the creation of reusable platform services, automation capabilities, reference architectures, and self-service cloud solutions. * Lead troubleshooting and ...
Cloud Engineer - Cloud Operations
Atlanta, GA · On-site
$97K - $122K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Enable and operationalize cloud services to support AI/ML and LLM workloads, including AWS Bedrock and Google Cloud Platform AI platforms. * Automate infrastructure end-to-end using Terraform (IaC ...
Cloud Engineer - Cloud Operations
Atlanta, GA · On-site
$97K - $122K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Enable and operationalize cloud services to support AI/ML and LLM workloads, including AWS Bedrock and Google Cloud Platform AI platforms. * Automate infrastructure end-to-end using Terraform (IaC ...
Cloud Support information
See Georgia salary details
$19.89 - $24.78
0% of jobs
$24.78 - $29.67
1% of jobs
$29.67 - $34.56
2% of jobs
$34.56 - $39.45
6% of jobs
$39.45 - $44.34
12% of jobs
$45.36 is the 25th percentile. Wages below this are outliers.
$44.34 - $49.23
19% of jobs
The median wage is $51.81 / hr.
$49.23 - $54.12
19% of jobs
$54.12 - $59.01
16% of jobs
$59.12 is the 75th percentile. Wages above this are outliers.
$59.01 - $63.90
12% of jobs
$63.90 - $68.79
7% of jobs
$68.79 - $73.68
6% of jobs
$19
$53
$73
How much do cloud support jobs pay per hour?
What is a cloud support?
A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.
What does a cloud support do?
A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.
What are the key skills and qualifications needed to thrive in cloud support, and why are they important?
To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.
What are the most commonly searched types of Cloud Support jobs in Georgia?
The most popular types of Cloud Support jobs in Georgia are:
What are popular job titles related to Cloud Support jobs in Georgia?
For Cloud Support jobs in Georgia, the most frequently searched job titles are:
- Contractual Cloud Security Consultant
- Weekend Aws Cloud Engineer
- Independent Contractor Cloud Infrastructure Engineer
- Remote Cloud Infrastructure Engineer
- Cloud Infrastructure Engineer
- Flexible Remote Azure Data Engineer
- Freelance Cloud Security Engineer
- Remote Cloud Security Engineer
- Remote Aws Cloud Engineer
- Remote Linux Engineer
What job categories do people searching Cloud Support jobs in Georgia look for?
The top searched job categories for Cloud Support jobs in Georgia are:
What cities in Georgia are hiring for Cloud Support jobs?
Cities in Georgia with the most Cloud Support job openings:

ASM Research rating
8.6
Based on 14 frontline employees who took The Breakroom Quiz
32nd of 224 rated it services
Job description
Roles and Responsibilities
- Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
- Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
- Review system logs to identify and mitigate system issues
- Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
- Update knowledge base troubleshooting guides and lessons learned as required
- Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
- Document system issues resulting in system outages and coordinate change though change management process
- Support collaboration across operations, development teams and external partners
- Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues
- Monitor solution performance according to client specification and SLAs, escalate as needed
Minimum Qualifications
- Bachelor of Science in CS, or other technical discipline is preferred.
- 2 years operations experience providing application infrastructure support
- 1 year performing system administration support (Windows/Linux)
Clearance Requirements
- TS/SCI with Full Scope Poly required
- FBI CJIS Investigation required
Preferred Skills
- Experience in supporting Azure/AWS cloud
Certifications/Licensures
- Microsoft Azure Fundamentals preferred
- CompTIA Security+ preferred
Other Job Specific Skills
- Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams
- Applies standard methodology, techniques, procedures and criteria.
- Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
- Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
- Interpersonal Skills, problem solving, organizational, and multi-tasking skills
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
What ASM Research employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ASM Research
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Fairfax, VA, US
Year founded
1978