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Cloud Support Engineer Jobs in Silver Spring, MD

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced Support Engineer for SAP Analytics Cloud (SAC) to provide technical support for planning, analytics ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA · On-site

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced Support Engineer for SAP Analytics Cloud (SAC) to provide technical support for planning, analytics ...

TalTeam

Cloud DevOps Engineer

Washington, DC · On-site

$59.75 - $81.75/hr

Support environments operating on Amazon Web Services (AWS). Use Terraform and/or Ansible to manage, configure, and automate cloud systems across Microsoft Windows and Linux environments. Collaborate ...

New

Cymertek

Cloud System Administrator

Chantilly, VA · On-site

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

Cymertek

Cloud System Administrator

Reston, VA · On-site

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

Cymertek

Cloud System Administrator

Tysons, VA · On-site

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

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Showing results 21-40

All JobsCloud Support Engineer JobsCloud Support Engineer Jobs in Silver Spring, MD

Cloud Support Engineer information

See Silver Spring, MD salary details

$24

$65

$90

How much do cloud support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cloud support engineer in Silver Spring, MD is $65.01, according to ZipRecruiter salary data. Most workers in this role earn between $55.43 and $74.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues quickly and maintain system uptime. The job often involves working under pressure, handling urgent requests, and staying updated with evolving cloud technologies and certifications. However, workload and stress levels vary depending on the company, team size, and specific responsibilities.
What are popular job titles related to Cloud Support Engineer jobs in Silver Spring, MD? For Cloud Support Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Cloud Support Engineer jobs in Silver Spring, MD look for? The top searched job categories for Cloud Support Engineer jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Cloud Support Engineer jobs? Cities near Silver Spring, MD with the most Cloud Support Engineer job openings:
Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Silver Spring, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $135,220 per year, or $65 per hour.

Cloud Support Engineer I (MD-1G)

ASM Research

Elkridge, MD • On-site

Full-time

Re-posted 7 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

31st of 221 rated it services

Job description

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
Duties and Responsibilities
  • Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.
  • Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools.
  • Reviews system logs to identify and mitigate system issues.
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues.
  • Update knowledge base troubleshooting guides and lessons learned as required.
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.
  • Document system issues resulting in system outages and coordinate change though change management process.
  • Support collaboration across operations, development teams and external partners.
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues.
  • Monitor solution performance according to client specification and SLAs, escalate as needed.
  • Other supporting duties, as directed.
  • Willingness to work overtime and varying hours as required.

Minimum Qualifications
  • BS in Computer Science or other technical discipline is preferred.
  • 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support

Clearance Requirement
  • TS/SCI with Full Scope Poly required.
  • FBI CJIS Investigation required

Other Job Specific Skills
  • Experience with system administration support tools such as Windows/Linux
  • Experience supporting a 24x7 cloud based environment.
  • Strong interpersonal skills
  • Strong oral and written communication skills
  • Experience in supporting Cloud based environment and tools such as Azure/AWS
  • Experience analyzing, troubleshooting, and providing solutions for technical issues
  • Ability to problem solve and collaborate with team members
  • Strong organizational and multi-tasking skills
  • Strong in technical communications with both technical and non-technical peers
  • Able to maintain professionalism under pressure
  • Strong customer focus

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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