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Cloud Support Engineer Jobs in Federal Way, WA (NOW HIRING)

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

SUSE

Cloud Native Support Engineer

Home, WA · Hybrid

Cloud Native Support Engineer This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses ...

Cooley LLP

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with cloud platforms (Azure preferred) * Experience writing or maintaining internal ...

Cooley

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with cloud platforms (Azure preferred) * Experience writing or maintaining internal ...

Amazon

Support Engineer, Amazon Leo

Bellevue, WA · On-site

... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ... support cases under guidance of senior engineers or managers Contribute to the design and ...

Amazon

Support Engineer, Amazon Leo

Bellevue, WA

... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ... support cases under guidance of senior engineers or managers Contribute to the design and ...

Amazon

Support Engineer, Amazon Leo

Bellevue, WA · On-site

... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ... support cases under guidance of senior engineers or managers • Contribute to the design and ...

VAST Data

Customer Support Engineer

Seattle, WA · On-site

... cloud. Our success has been built through intense innovation, a customer-first mentality and a team ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

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Cloud Support Engineer information

See Federal Way, WA salary details

$26

$70

$97

How much do cloud support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for cloud support engineer in Federal Way, WA is $70.23, according to ZipRecruiter salary data. Most workers in this role earn between $59.86 and $80.00 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Federal Way, WA?

For Cloud Support Engineer jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Federal Way, WA look for?

The top searched job categories for Cloud Support Engineer jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Cloud Support Engineer jobs?

Cities near Federal Way, WA with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $146,072 per year, or $70.2 per hour.

Cloud Support Engineer in Seattle, WA 98104

Amicis Global

Seattle, WA • On-site

$69/hr

Contractor

Posted 9 days ago

Job description

Title: Cloud Support Engineer
Location: Seattle, WA 98104
Duration: 12 Months
 
Pay Rate: $59.00 - $69.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric's AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.
This role provides frontline operational support for Parametric's cloud environment (a Brokerage acquisition), including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.
Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric's Cloud infrastructure supporting 100+ production AWS applications
Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
Support Identity and Access Management across AWS and SaaS platforms
Implement centralized observability and monitoring for supported platforms
Perform Cloud backup and recovery operations for production applications
Assist with implementation and enforcement of Cloud Security policies and guardrails
Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
Support Parametric's data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
Create and maintain documentation related to cloud operations, support processes, and platform configurations
Mentor junior team members on secure Cloud Operations practices and IaC
Stay current with industry trends and drive continuous improvement in cloud operations.
AWS Cloud Architect Associate certification or equivalent
3+ years' hands-on AWS Support experience
6+ years hands-on experience in Information Technology roles
Strong knowledge of Terraform, Python, and source control (Github)
Knowledge of Identity and Access Management technologies and best practices
Experience with Agile methodologies and tooling (Jira)
Familiarity with cross-cloud monitoring solutions (DataDog preferred)
Cloud Incident Management experience and ability to participate in on-call rotation
Experience with backup and recovery tooling (AWS Backup preferred)
Experience working in Linux/UNIX
Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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