1

Cloud Support Engineer Jobs in Virginia (NOW HIRING)

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

SIMILAR CAREER TITLES Cloud Engineer, Systems Administrator, DevOps Engineer, Cloud Infrastructure Engineer, Cloud Operations Specialist, IT Systems Administrator, Cloud Support Engineer, Cloud ...

Showing results 21-40

Cloud Support Engineer information

See Virginia salary details

$23

$62

$86

How much do cloud support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cloud support engineer in Virginia is $62.35, according to ZipRecruiter salary data. Most workers in this role earn between $53.12 and $71.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues quickly and maintain system uptime. The job often involves working under pressure, handling urgent requests, and staying updated with evolving cloud technologies and certifications. However, workload and stress levels vary depending on the company, team size, and specific responsibilities.
What job categories do people searching Cloud Support Engineer jobs in Virginia look for? The top searched job categories for Cloud Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Cloud Support Engineer jobs? Cities in Virginia with the most Cloud Support Engineer job openings:
Infographic showing various Cloud Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,680 per year, or $62.3 per hour.

Cloud Support Administrator (Full Scope Polygraph) with Security Clearance

Zachary Piper Solutions, LLC

Reston, VA โ€ข On-site

$100K - $135K/yr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Zachary Piper Solutions is seeking a Cloud Support Administrator to support a critical intelligence cloud security program in the following locations; Reston, VA, Redmond, WA, Atlanta, GA. The team is seeking IT support specialists who are experienced with Microsoft cloud environments to support an on-going classified program. Clearance : Top secret/SCI Full Scope Polygraph required (MPO or VA Customer) Location: Reston, VA, Redmond, WA, Atlanta, GA Schedule: Shift work - 24x7 operational environment This job opens for applications 7/31/2026. Applications for this job will be accepted for at least 30 days from the posting date Responsibilities of the Cloud Support Administrator: ยท Complete incoming tickets through Remedy, ServiceNow or other ticketing system ยท Troubleshoot and resolve system issues utilizing customer tools ยท Document all findings from tickets and incidents โ€ข Automate and troubleshoot tasks using various scripting languages and services ยท Provide end-user support to customers at the Tier I-III level in cloud based environments Qualifications of the Cloud Support Administrator: โ€ข Must hold an active TS/SCI Full Scope Polygraph clearance (MPO) โ€ข Must be willing to work one shift, no dual employment โ€ข Certifications: IAT II, AZ900 or similar cloud certification (highly preferred) โ€ข Willingness to shift work, as 24/7 support is essential โ€ข Excellent customer service skills and focus. โ€ข Education: Bachelor's Degree and 2+ years of related professional experience โ€ข Experience with MS technologies and ticketing systems; Active Directory, JIRA, ServiceNow, Netmom, Windbg โ€ข Basic scripting using Java, Python, Linux, Powershell, JavaScript in cloud based environments (preferably Azure) Compensation of the Cloud Support Administrator: ยท Compensation: $100,000 - $135,000+ **based on years of experience** ยท Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by state law ยท Opportunity to get your foot in the door with cloud ยท Long-term stable program #LI-Onsite #LI-MK1 Keywords: help desk, helpdesk, IT, information technology, system administration, service desk, servicedesk, active directory, Azure, Office365, Full scope polygraph, FSP, TS/SCI, Polygraph, Full scope, remedy, serviceNow, troubleshooting, troubleshoot, configuration, ticketing, ticketing system, IT, information technology, SOC, security operations center, deploying, deployment, Jira, documentation, intelligence, DoD, department of defense, security clearance, clearance, Washington, Reston, shift work, 24x7, Elkridge, Maryland, CIA, DIA, NGA, NRO, Debugging, audit, root cause, cyber, network operations, operational environment, netops, operations, cyber security, cybersecurity, networks, networking, systems, systems engineering, Cisco, Juniper, LAN, WAN, TS/SCI, SECURITY CLEARANCE, CLEARANCE, TOP SECRET/SCI, SCI, SINGLE SCOPE POLY, POLYGRAPH, software development, troubleshooting, active directory, ticketing, trouble ticketing, remedy, system administrator, systems administrator, system admin, NGA, GEOINT, SIGINT, government contract, sec+, security+, a+, Azure, Microsoft Azure, Microsoft, MS, router, switch, SLAs, SLA, service level agreement, digital escort, intelligence, Microsoft, Azure, tier I, Tier II, active directory, Cloud, cloud based, ticketing, tickets