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Cloud Service Support Engineer Jobs (NOW HIRING)

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

Junior Cloud Engineer

Washington, DC · On-site

$70K - $110K/yr

VIATEQ is looking for a Junior Cloud Engineer to join a focused, dynamic team supporting cloud service offerings for a government agency undergoing cloud modernization and migration. The ideal ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Excellent communication and customer service skills, including the ability to prioritize competing ...

Cloud Services Engineer

Eglin, FL · On-site

$51 - $68/hr

Accenture Federal Services is seeking a Cloud Services Engineer to design, implement, and manage ... Implement and manage cloud services supporting scalable, secure, and high-performing environments

... cloud services such as Microsoft AD, DNS\DHCP, Salesforce CRM, Google Apps, Office 365, Okta • ... Support Engineers Desired Skills and Experience Must Have • 3+ years in IT helpdesk support ...

Intras Cloud Services is a young, dynamic firm looking to change the world everyday through best in ... Provide assistance to ICS field service engineers in the support of customer infrastructure.

Cloud Engineer III

Chicago, IL · On-site

$57.50 - $76.75/hr

Cloud Engineer III Location: Remote - Open to client's Digital Hubs (Chicago, IL | Dallas, TX | ... Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service , including ...

Cloud Security Engineer

Alpharetta, GA · On-site

$54.50 - $72.75/hr

Support developer enablement through the creation of reusable platform services, automation capabilities, reference architectures, and self-service cloud solutions. * Lead troubleshooting and ...

Cloud Security Engineer

Alpharetta, GA · On-site

$54.50 - $72.75/hr

Support developer enablement through the creation of reusable platform services, automation capabilities, reference architectures, and self-service cloud solutions. * Lead troubleshooting and ...

Cloud Security Engineer

Alpharetta, GA · On-site

$54.50 - $72.75/hr

Support developer enablement through the creation of reusable platform services, automation capabilities, reference architectures, and self-service cloud solutions. Lead troubleshooting and ...

Showing results 41-60

Cloud Service Support Engineer information

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How much do cloud service support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for cloud service support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Cloud Service Support Engineer jobs?

For Cloud Service Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Cloud Service Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Senior Cloud Support Engineer

New York, NY • On-site

Crusoe
IT Services • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About This Role:
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.
What You'll Be Working On:
  • Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
  • On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
  • Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
  • Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
  • Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
  • Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
  • Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You'll Bring to the Team:
  • Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
  • Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
  • Version Control: Proficiency with Git for code management and collaboration.
  • Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
  • Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
  • Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
  • Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
  • HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:
  • Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
  • Cloud Expertise: Deep understanding of specific cloud platforms and services.
  • Automation Skills: Experience with automation tools and scripting languages.
  • Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
  • Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
  • Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:
  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & paid holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off

Compensation:
Compensation will be paid between $145,000 - $175,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.