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Cloud Application Support Engineer Jobs in Virginia

Familiarity with cloud platforms (Azure preferred) * Experience writing or maintaining internal ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Familiarity with cloud platforms (Azure preferred) * Experience writing or maintaining internal ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Role Summary We are looking for Full stack engineer and AI support engineer who Lead L2L3 application support and engineering activities Act as the primary customer facing technical lead responsible ...

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Cloud Application Support Engineer information

What cities in Virginia are hiring for Cloud Application Support Engineer jobs?

Cities in Virginia with the most Cloud Application Support Engineer job openings:

Cloud Operations and Customer Support Engineer Jr

Springfield, VA โ€ข On-site

Other

Medical, Dental, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
Cloud Operations and Customer Support Engineer, Jr.

Location: Springfield, VA or St. Louis, MO

Position Summary

As part of the Continuous Operations Release Environment (CORE) team, the Junior Cloud Operations and Customer Support Engineer delivers reliable, cost-effective AWS cloud solutions to enterprise clients. This role balances handsโ€‘on infrastructure maintenance and realโ€‘time application monitoring with highโ€‘touch technical customer support in a fastโ€‘paced environment.

Key Responsibilities
  • Cloud Infrastructure Maintenance: Proactively monitor, maintain, and optimize AWS cloud environments to ensure high availability, performance, and scalability.
  • Technical Customer Support: Provide tierโ€‘level technical support, troubleshoot customer issues, and deliver responsive service for cloud users.
  • Application & System Monitoring: Track application performance and supporting infrastructure metrics to rapidly identify, report, and resolve availability or scaling bottlenecks.
  • Crossโ€‘Functional Collaboration: Partner with engineering, DevOps, and delivery teams to assist clients with enterprise application consumption in the cloud.
Required Qualifications
  • Citizenship: U.S. Citizenship required.
  • Experience: 2+ years of IT experience centered on AWS cloud operations, Linux administration, and technical support.
  • Education: Bachelorโ€™s degree in Information Technology, Computer Science, or equivalent practical experience.
  • Cloud & Linux: Handsโ€‘on proficiency with AWS services and enterprise Linux distributions (RedHat, CentOS).
  • DevOps & Agile: Familiarity with Agile/Scrum workflows and CI/CD tools (GitLab CI, Nexus).
  • Troubleshooting & Communication: Strong analytical problem-solving skills with the ability to communicate complex technical details to clients and team members clearly.
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