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Clinical Support Engineer Jobs in Ohio (NOW HIRING)

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Provides technical support related to Talis Clinical's software and hardware solutions in a professional and courteous manner; effectively communicate with Clinicians and Clinical Engineering to ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Sep 4, 2026 Location Streetsboro, OH, US Company Talis Clinical LLC Remote Work 0 days at home ... You just found it. Job Overview The System Support Engineer - Level 1 provides frontline technical ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Provides technical support related to Talis Clinical's software and hardware solutions in a professional and courteous manner; effectively communicate with Clinicians and Clinical Engineering to ...

Abbott

Principal Clinical Specialist

Columbus, OH · On-site

Provides engineering, sales, education and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis. Demonstrates a thorough command of all EP products, related ...

Abbott

Principal Clinical Specialist

Columbus, OH

Provides engineering, sales, education and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis. Demonstrates a thorough command of all EP products, related ...

Abbott

Principal Clinical Specialist

Columbus, OH

Provides engineering, sales, education and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis. Demonstrates a thorough command of all EP products, related ...

Jj

Sr Clinical Engineer

Cincinnati, OH · On-site

Learn more at Senior Clinical Engineer Robotics and Digital Solutions, part of Johnson & Johnson ... Support developing customer training materials, user manuals, labeling, formative and summative ...

Johnson & Johnson

Sr Clinical Engineer

Cincinnati, OH · On-site

Learn more at Senior Clinical Engineer Robotics and Digital Solutions, part of Johnson & Johnson ... Support developing customer training materials, user manuals, labeling, formative and summative ...

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What cities in Ohio are hiring for Clinical Support Engineer jobs?

Cities in Ohio with the most Clinical Support Engineer job openings:

Infographic showing various Clinical Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Systems Support Engineer I

Streetsboro, OH • On-site

Getinge
Medical Equipment and Supplies Manufacturing • 10K+ employees
Learn more about Getingeexternal

$63K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Getinge rating

9.3

Company rating: 9.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
The System Support Engineer - Level 1 provides frontline technical support for Talis Clinical's software and hardware solutions. This role focuses on learning core systems, responding to customer issues during business hours, executing defined troubleshooting workflows, and developing foundational skills in medical device integration, QA testing, and database operations.
Level 1 engineers work under close guidance and are expected to follow documented procedures while building the knowledge required to progress to more independent support responsibilities.
Job Responsibilities and Essential Duties
  • Customer Support: Provides technical support related to Talis Clinical's software and hardware solutions in a professional and courteous manner; effectively communicate with Clinicians and Clinical Engineering to facilitate resolutions of their needs.
  • Takes Customer calls during the day with support
  • Participates in weekend rotation and on-call schedule
  • Assists with device troubleshooting using established workflows
  • Performs basic SQL and database tasks under guidance.
  • Documentation: Documents software defects, system enhancement requests and client issues using CRM and Azure DevOps; Communicates information and any necessary investigative work to engineering team.
  • On-Site Installation/Go-Live Support: Travels to customer sites to assist with device installation, testing, validation, and system support during implementation phase; Support clinical staff during go-live phase.
  • Testing and QA: Executes test cases and log bugs in Azure DevOps as part of training and skill development
  • Supports device QA testing to validate reliability, usability, and performance
  • Other duties as assigned

Minimum Requirements
  • Bachelor's degree with internship, co-op, project, or work experience in Engineering, Computer Science or Healthcare. Associate degree and/or Technical Certifications with 1-3 years of relevant experience
  • 0-2 years of technical support, healthcare IT, or clinical systems experience
  • Demonstrated history of leading technical issues to resolution
  • Demonstrated strong computer, application, and network troubleshooting skills

Required Knowledge, Skills and Abilities
  • Critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Learning agility to understand and apply written sentences and paragraphs in work related documents.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
  • Knowledge of operating room medical devices, procedures, and workflow desired
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Strong communication and interpersonal skills
  • Effective communication across technical and clinical audiences
  • Consistent professionalism when supporting clinicians
  • Strong communication and documentation skills
  • Sound judgment in when and how to escalate issues

Supervision/Management Of Others:
  • N/A

Internal and External Contacts/Relationships
  • DS Internal Staff, DS Customers and Clinicians

Environmental/Safety/Physical Work Conditions
  • Ensures environmental consciousness and safe practices are exhibited in decisions
  • Use of computer and telephone equipment and other related office accessories/devices to complete assignments
  • May work extended hours during peak business cycles and weekend rotations
  • Limited lifting up to 15 LBS

Talis Clinical LLC
4125 Highlander Parkway, Suite 110
Richfield, OH 44286
This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.
The salary range for this position is between $63,000-$69,400 per year depending on experience, with EIP.
#LI-JF1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
  • Health, Dental, and Vision insurance benefits
  • 401k plan with company match
  • Paid Time Off
  • Wellness initiative & Health Assistance Resources
  • Life Insurance
  • Short and Long Term Disability Benefits
  • Health and Dependent Care Flexible Spending Accounts
  • Commuter Benefits
  • Parental and Caregiver Leave
  • Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

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About Getinge

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dr Wayne, NJ, US

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