Clinical Resolution Analyst Jobs in Washington (NOW HIRING)

Responsibilities

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.
\nIn addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.
\nVHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.
\nThe posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.
\nVHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
\nVHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.

Qualifications

Purpose & Scope:

This position is an intermediate level analyst position that develops Epic application solutions as well as other 3rd party clinical systems by investigating processes to understand data and communications flow with individual tasks and transactions. The analyst typically fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive clinical information systems. Gains knowledge of the Epic EMR software, as well as medical center operations and workflow, and works closely with the Epic project team's application analysts and clinical leaders to translate business needs into EMR functionality.
This individual participates in the development of workflows, system configuration, change documentation, and training staff on EPIC clinical application functionality. Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions. Formulates system scope and objectives. Confers with professional staff to ascertain specific requirements and assists in the completion of programming specifications. This requires the individual to stay current with the system and/or application as well as interfacing with appropriate departmental and external analysts. Must employ excellent communication skills in sharing information with users within department.
Works independently in completing project tasks and executing the following tasks as part of a clinical systems implementation: building system components; testing, documentation of workflows and other project information; implementation support and maintenance of Epic clinical system software; builds data sets, master files and reports; performs quality assurance and integrated testing and releases new functionality to end-users; reviews vendor software releases and updates; provides 24/7 problem management support (On-Call) and resolution for clinical systems. In addition this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through when developing solutions to identified issues
Key attention to the build and workflow requirements needed to achieve and maintain federal incentive programs, for example, Meaningful Use. Dedicated attention and resources to make rapid adjustments to improve compliance to federal initiative, reporting of outcomes related to patient safety and quality.
The Clinical Systems Applications Analyst II is responsible for establishing credibility at all levels including clinical providers and builds problem-solving partnerships with customers and colleagues.

Education:

Bachelor's degree is required (or four years of equivalent experience). Preferred degree in: Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences. RN, RRT, RPH, ARNP, PA degrees may also be acceptable.

Experience:

• Five years of progressive healthcare industry experience preferably in a hospital or major medical center clinical setting required.
• Three years of experience in systems deployment as a clinical analyst, business analyst, or systems analyst required. This includes designing, configuring, training, implementing, and supporting clinical systems applications.
• Healthcare operations background is desirable. Knowledge of operational healthcare hospital workflows including clinical and business workflow analysis for development of electronic solutions within assigned applications is preferred.
• Hands-on Epic clinical systems experience with appropriate Epic training in at least one area is preferred. Demonstrated technical administrative experience with Epic clinical applications, including but not limited to master file maintenance and clinical build (i.e. smart sets, order sets, documentation flowsheets). Experience supporting Epic clinical systems, with design, build and validate experience preferred.
• Proficient knowledge of and ability to employ systems analysis concepts, techniques, industry best practices, tools and standards.
• Proficient knowledge of and ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards.
• Experience in project planning and procedural analysis preferred.
• Proficient knowledge of and ability to work with SDLC concepts.
• Excellent written and oral communications skills, especially active listening and writing

Certification/Licensure:

Epic Certification: application specific to be obtained within six months.