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Clinical Resolution Analyst Jobs in Missouri (NOW HIRING)

Jobtailor

Manager, Clinical Pharmacology

California, MO · On-site

$150 - $230/hr

Supports the resolution of clinical pharmacology queries from drug regulatory agencies Requirements ... Hands‑on experience with common software tools for PK and PK/PD analyses (e.g., R, NONMEM ...

BJC HealthCare

EHR Application III Analyst

Saint Louis, MO · On-site

$83K - $136K/yr

Builds collaborative relationships with hospital leadership, clinical department users, technology ... Drives investigation and resolution of issues relating to applications. Maintains application ...

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Clinical Resolution Analyst information

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$15

$26

$43

How much do clinical resolution analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for clinical resolution analyst in Missouri is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.02 per hour, depending on experience, location, and employer.

What is a clinical resolution analyst?

A Clinical Resolution Analyst is a healthcare professional who reviews, investigates, and resolves clinical issues or complaints, often related to healthcare claims, patient care, or provider services. They work closely with clinical teams, insurance companies, and patients to ensure accurate and efficient resolution of clinical concerns. Their responsibilities may include analyzing medical records, interpreting clinical guidelines, and communicating outcomes to stakeholders. This role requires strong analytical skills, attention to detail, and knowledge of healthcare regulations and terminology.

How does a clinical resolution analyst typically collaborate with healthcare providers and insurance teams to resolve patient cases?

A Clinical Resolution Analyst frequently acts as a liaison between healthcare providers, insurance teams, and patients to address complex clinical or billing issues. They review medical records, insurance claims, and provider notes to investigate discrepancies or denials, and then communicate findings and solutions to all parties involved. This collaborative process often involves regular meetings, detailed documentation, and coordination with clinical staff to ensure accurate and timely case resolution. Building strong relationships with both internal and external stakeholders is key to success in this role.

What are the key skills and qualifications needed to thrive as a clinical resolution analyst, and why are they important?

To thrive as a Clinical Resolution Analyst, you need a strong background in healthcare administration or clinical practice, analytical thinking, and problem-solving skills, often supported by a relevant degree or certification. Familiarity with electronic health records (EHR) systems, claims processing platforms, and healthcare compliance regulations is crucial. Excellent communication, attention to detail, and the ability to collaborate across departments are important soft skills for this role. These competencies ensure accurate case resolution, regulatory compliance, and effective communication between providers, payers, and patients.

What is the difference between Clinical Resolution Analyst vs Medical Claims Specialist?

AspectClinical Resolution AnalystMedical Claims Specialist
Required CredentialsHealthcare-related certifications, clinical knowledgeMedical billing/coding certifications, insurance knowledge
Work EnvironmentHealthcare facilities, insurance companiesMedical offices, insurance companies, billing centers
Employer & Industry UsageHospitals, healthcare providers, insurance firmsInsurance companies, healthcare billing services
Common Search & ComparisonYesNo

The Clinical Resolution Analyst primarily focuses on resolving clinical and patient-related issues, often requiring healthcare knowledge and clinical certifications. In contrast, a Medical Claims Specialist handles billing, coding, and claims processing. While both roles work within healthcare and insurance environments, their core responsibilities differ, making this comparison relevant for those exploring healthcare support careers.

What cities in Missouri are hiring for Clinical Resolution Analyst jobs?

Cities in Missouri with the most Clinical Resolution Analyst job openings:

Clinical Resolution Analyst jobs near you

Clinical EHR Support Analyst (ESA)

Richmond, MO • On-site

Ray County Hospital & Healthcare
See more jobs at Ray County Hospital & Healthcareexternal

Full-time

Re-posted 8 days ago

Job description

Description

The Electronic Systems Analyst (ESA) is responsible for the support, maintenance, optimization, education, and operational oversight of the Electronic Health Record (EHR) system, including collaboration with departmental Super Users across the organization. This role serves as the primary liaison between clinical staff, operational leaders, Information Technology (IT), and EHR vendors such as Epic Systems to ensure safe, efficient, and effective use of the EHR.

The ESA supports system workflows, issue resolution, user access, reporting, education, upgrades, downtime readiness, and process improvement initiatives while maintaining the Super User program and EHR chain of command.

This role is essential to maintaining patient safety, regulatory compliance, and workflow efficiency in a rural healthcare environment.

Key Responsibilities:

EHR System Support:

Provide frontline support for EHR workflows and operational issues when super users are unable to assist

Troubleshoot documentation, orders, medication administration, scheduling, registration, and charge capture issues when super users are unable to assist

Assist departments with workflow optimization and process improvement

Establish and maintain an educational and communication process for EHR downtime and updates

Initiate ticket to EHR vendor and support issues regarding the building, maintaining, and updates on:

o Order sets

o Documentation templates

o Smart phrases

o Forms

o Clinical decision support tools

o Reporting dashboards

Manage user access, permissions, and security roles

Coordinate EHR upgrades, testing, validation, and go-live support

Maintain downtime and recovery procedures

Super User Program Oversight:

Develop and maintain the facility's Super User program

Identify and support department-specific Super Users

Provide initial and ongoing Super User training

Coordinate annual competency validation

Assist Super Users with issue escalation and workflow education

Facilitate Super User meetings and optimization discussions

Monitor Super User participation and engagement

Maintain Super User resource materials and education tools

Issue Escalation and Chain of Command:

Serve as escalation point for unresolved EHR workflow issues

Maintain EHR issue tracking logs and help desk coordination

Collaborate with department managers and leadership on issue resolution

Escalate critical patient safety concerns immediately

Coordinate vendor support and high-level issue resolution

Support EHR governance and standardization efforts

Requirements

Please note: This is an on-site position. Candidates must be able to work on campus five (5) days per week. Remote and hybrid work arrangements are not available for this role. 

Education:

Associate or Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, Information Technology, or related healthcare field

Experience: 

Minimum 3 years healthcare operations or clinical experience

Experience using hospital EHR systems

Preferred:

Critical Access Hospital experience

Prior EHR analyst experience

Experience with Epic Systems or similar EHR platforms

Leadership of Super User experience

Knowledge, Skills, and Abilities:

Strong understanding of hospital workflows

Excellent critical thinking and troubleshooting skills

Strong communication and interpersonal skills

Ability to educate and mentor staff

Knowledge of regulatory requirements and documentation standards

Strong project management and organizational skills

Ability to prioritize competing operational needs

Strong analytical and reporting skills

Ability to remain calm during high-pressure situations

Leadership skills for Super User program oversight

Able to communicate effectively in English, both verbally and in writing.

Strong written and verbal skills.

Physical Demands:

For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.



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