Clinical Program Operations Manager Jobs in Virginia

Overview

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

• Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
• Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
• Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.
• Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
• Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal healthcare coverage (medical, dental, vision)
• Flexible PTO
• Professional Development, CEU, and Tuition Reimbursement
• Curated Wellness Benefits supporting teammates physical and mental well-being
• Community engagement opportunities
• And more!

This position will focus on leading program development, working on developing and optimizing clinical programs to better the CKD and ESRD population, using evidence-based research and best practices. This position will also be responsible for overseeing and leading the clinical program workflows as well as the clinical operational workflows.

This role requires an on-site schedule at our office in McLean, VA.

Responsibilities

• Develop the program roadmap and break down roadmap into a tactical plan in conjunction with the product team.
• Lead development of new clinical programs for the CKD & ESRD population, including understanding existing workflow, defining program goals, KPIs, and assessments.
• Assess, monitor, and optimize existing programs to achieve operational effectiveness, reduce costs, and improve patient quality.
• Oversee clinical and operational workflows, refining as needed.
• Ensure the programs, workflows, and trainings align with requirements set forth by NCQA, Medicaid, SNP, and other regulatory entities.
• Interface with senior‑level executives during client meetings and presentations.
• Lead client workflow meetings for seamless collaboration as needed.
• Work closely with payer partners to gather requirements, identify cross‑system impacts, perform analysis, and drive project management.
• Responsible for program and clinical operations collateral, including patient education materials, clinical team training manuals, and workflow documentation.
• Collaborate closely with product development to ensure that technology solutions support clinical strategy.
• Coordinate clinical program materials and new programs/new initiatives.
• Collaborate with data and technology teams for successful development of reports related to clinical programs and workflows.
• Contribute to a strong culture of continuous development and rapid iteration.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree with 7–10 years of related experience.
• Clinical licensure: RN, NP, RD, or PharmD required.
• Experience working with clients and other external stakeholders.
• Strong interpersonal and communication skills for cross‑functional collaboration.
• Excellent organizational skills to execute against a roadmap with timely deliverables and close collaboration with internal and external stakeholders.
• Proficiency in Microsoft applications including Visio, Word, Excel, PowerPoint and other web‑based applications.
• Understanding of confidentiality standards.
• Consistent track record of successfully leading program development and project management.
• Understanding of healthcare workflows for population health, value‑based care, and care management.
• Understanding of MOC, SNP, Medicaid, NCQA, contract, and training requirements.
• Understanding of business development process and needs.
• Ability to document and analyze complex business requirements and processes.
• Ability to create training content from program requirements and needs.
• Ability to manage multiple, competing priorities with minimal oversight.
• Ability to handle ambiguity and the desire to work in a fast‑paced start‑up environment.

Preferred Qualifications

• Master’s degree.
• Strong analytical skills.
• Acute attention to detail.
• Ability to be both a strategic and tactical change agent in the renal space.
• Self‑starter who will take initiative and be proactive when there are multiple priorities.
• Strategic solution‑seeker who sees opportunities when others see barriers.
• Experience working with vulnerable patient populations (ESRD, CHF, geriatrics, minorities, low income, uninsured, etc.).
• Strong interpersonal skills and ability to communicate effectively.

Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.