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Clinical Application Support Jobs in Texas (NOW HIRING)

Cone Health

The Application Analyst assists in providing technical application support for clinical and/or business applications in order to improve their overall performance and ensure they are meeting the ...

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Clinical Application Support information

Infographic showing various Clinical Application Support job openings in Texas as of September 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 100% In-person job distribution.

Clinical Application Specialist - Dallas, TX

Plano, TX • On-site

Arkray Group
See more jobs at Arkray Groupexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Job Details: Level: Experienced • Job Location: Plano, TX 75024 • Position Type: Full Time • Education Level: 4 Year Degree • Travel Percentage: Up to 50% • Job Shift: Day • Job Category: Biotech

Summary

The Clinical Application Specialist is responsible for providing technical and sales support for ARKRAY clinical laboratory products. Technical support includes delivering operator training at customer facilities, providing on‑site instrument implementation assistance, technical liaison, and support sales team efforts.

Duties and Responsibilities
  • Facilitate onsite customer training of new equipment.
  • Effectively manage instrument implementation projects; assist customers to perform instrument verification studies. Analyze verification study data and prepare statistical reports. Present verification data to the customer.
  • Complete required documentation according to policies and procedures.
  • Work with internal resources and the customer to resolve technical issues, including escalating complaints to Technical Support and providing required data and activities following ARKRAY’s escalation and complaint handling procedures.
  • Provide pre and post‑sale technical support as needed, including product demonstrations.
  • Ensure new instrument implementations are completed to meet timeline, budget, and customer satisfaction goals.
  • Maintain customer satisfaction.
  • Understand organizational goals and execute strategy with defined action plans.
  • Demonstrate effective working relationships with external and internal customers.
Qualifications – Minimum Job Requirements
  • BA/BS degree in a healthcare related field; Medical Laboratory Science strongly preferred with current certification.
  • 3 years’ experience in a clinical laboratory; field experience preferred.
Skills and Knowledge
  • Strong technical background in flow cytometry, hematology, or urinalysis preferred.
  • Knowledge of laboratory regulations.
  • Self‑starter with the ability to work independently in an unstructured environment.
  • Effective communication skills, both written and verbal.
  • Strong computer skills and knowledge of MS Office Suite, Service Based Software, CRM, and EP Evaluator.
  • Extensive travel in the United States; must reside near a major airport.
Benefits

ARKRAY offers a generous benefits package including Medical, Dental, Vision, 401(k) with company match, Paid Time Off, HSA, and FSA options.

ARKRAY is an Equal Opportunity Employer: minorities, women, veterans, and individuals with disabilities.

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