Oklahoma City, OK · On-site
$14.75 - $18.75/hr
POSITION SUMMARY The Customer Experience Support Representative is responsible for providing effective customer servicefor all internal and external customers by using excellent, in-depth knowledge ...
Oklahoma City, OK · On-site
$14.75 - $18.75/hr
POSITION SUMMARY The Customer Experience Support Representative is responsible for providing effective customer servicefor all internal and external customers by using excellent, in-depth knowledge ...
POSITION SUMMARY The Service Technician is a customer-based position that requires a self-directed individual with strong analytical and problem-solving skills. The Field Service Technician will ...
POSITION SUMMARY The Service Technician is a customer-based position that requires a self-directed individual with strong analytical and problem-solving skills. The Field Service Technician will ...
Oklahoma City, OK · On-site
$15.50 - $17.75/hr
POSITION SUMMARY General fabrication processes, such as cutting, grinding, and organizing different metals for machine operators. This role is hands-on and requires attention to detail to ensure ...
Oklahoma City, OK · On-site
$15.50 - $17.75/hr
POSITION SUMMARY General fabrication processes, such as cutting, grinding, and organizing different metals for machine operators. This role is hands-on and requires attention to detail to ensure ...
Oklahoma City, OK · On-site
$15 - $18.25/hr
POSITION SUMMARY: Assembles mechanical parts, pieces or products using a variety of tools and equipment according to required specifications in a specific area of a production line in a custom air ...
Oklahoma City, OK · On-site
$15 - $18.25/hr
POSITION SUMMARY: Assembles mechanical parts, pieces or products using a variety of tools and equipment according to required specifications in a specific area of a production line in a custom air ...
Oklahoma City, OK · On-site
POSITION SUMMARY This role will work in the New Product Development (NPD) team and will be responsible for design, development, and implementation of residential and commercial HVAC products that ...
Oklahoma City, OK · On-site
POSITION SUMMARY This role will work in the New Product Development (NPD) team and will be responsible for design, development, and implementation of residential and commercial HVAC products that ...
$14.50 - $17.50/hr
POSITION SUMMARY Fabricate (sheetmetal and coppertubing parts) and assembles water source heat pumps on production lines. We are looking for both day and night, 10 hour shift, Mon-Thu (possible Fri ...
$14.50 - $17.50/hr
POSITION SUMMARY Fabricate (sheetmetal and coppertubing parts) and assembles water source heat pumps on production lines. We are looking for both day and night, 10 hour shift, Mon-Thu (possible Fri ...
Oklahoma City, OK · On-site
$14.75 - $17.25/hr
POSITION SUMMARY Material Handler moves products and parts throughout the production process (Warehouse to Production to Shipping). We are looking for both day and night, 10 hour shift, Mon-Thu ...
Oklahoma City, OK · On-site
$14.75 - $17.25/hr
POSITION SUMMARY Material Handler moves products and parts throughout the production process (Warehouse to Production to Shipping). We are looking for both day and night, 10 hour shift, Mon-Thu ...
$15 - $19/hr
POSITION SUMMARY To fabricate and test Coils, Valve Packages, and sheet metal components; to assemble and test commercial air conditioning units. Responsible to diagnose and resolve production ...
$15 - $19/hr
POSITION SUMMARY To fabricate and test Coils, Valve Packages, and sheet metal components; to assemble and test commercial air conditioning units. Responsible to diagnose and resolve production ...
Oklahoma City, OK · On-site
$100 - $150/hr
The Director of Sales and Marketing is accountable for leading all North American and international sales and marketing activities for ClimateMaster and ClimaCool business units. This position is ...
Oklahoma City, OK · On-site
$100 - $150/hr
The Director of Sales and Marketing is accountable for leading all North American and international sales and marketing activities for ClimateMaster and ClimaCool business units. This position is ...
Oklahoma City, OK · On-site
$15.50 - $17.75/hr
POSITION SUMMARY General fabrication processes, such as cutting, grinding, and organizing different metals for machine operators. This role is hands-on and requires attention to detail to ensure ...
Oklahoma City, OK · On-site
$15.50 - $17.75/hr
POSITION SUMMARY General fabrication processes, such as cutting, grinding, and organizing different metals for machine operators. This role is hands-on and requires attention to detail to ensure ...
POSITION SUMMARY This position develops and manages a field service network throughout the assigned region and provides technical support, as needed, in resolving escalated product issues. The ...
POSITION SUMMARY This position develops and manages a field service network throughout the assigned region and provides technical support, as needed, in resolving escalated product issues. The ...
Oklahoma City, OK · On-site
$52K - $68K/yr
... the Climate Control Group of companies in alignment with the ClimateMaster, ClimaCool, Koax, IEC, and ClimateCraft brands. This includes developing and executing multi-platform communication ...
Oklahoma City, OK · On-site
$52K - $68K/yr
... the Climate Control Group of companies in alignment with the ClimateMaster, ClimaCool, Koax, IEC, and ClimateCraft brands. This includes developing and executing multi-platform communication ...
... Climate Control Group (CCG) brands (ClimateMaster, ClimaCool, ClimateCraft, and IEC). The Training Coordinator collaborates with CCG training team members and with various departments to provide ...
... Climate Control Group (CCG) brands (ClimateMaster, ClimaCool, ClimateCraft, and IEC). The Training Coordinator collaborates with CCG training team members and with various departments to provide ...
Oklahoma City, OK · On-site
$17/hr
Modern clean newly remodeled shop with climate control * In ground lifts * Advancement and training ... Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for 74 ...
Oklahoma City, OK · On-site
$17/hr
Modern clean newly remodeled shop with climate control * In ground lifts * Advancement and training ... Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for 74 ...
Oklahoma City, OK · On-site
$17/hr
Modern clean newly remodeled shop with climate control * In ground lifts * Advancement and training ... Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for 74 ...
Oklahoma City, OK · On-site
$17/hr
Modern clean newly remodeled shop with climate control * In ground lifts * Advancement and training ... Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for 74 ...
Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
Climate Controlled Facilities * Medical, Dental, Vision, Life and AD&D Coverage, Disability ... Performs quality control checks to ensure repairs are completed. * Ensures that required ...
Climate Controlled Facilities * Medical, Dental, Vision, Life and AD&D Coverage, Disability ... Performs quality control checks to ensure repairs are completed. * Ensures that required ...
Climate Controlled Facilities * Medical, Dental, Vision, Life and AD&D Coverage, Disability ... Performs quality control checks to ensure repairs are completed. * Ensures that required ...
Climate Controlled Facilities * Medical, Dental, Vision, Life and AD&D Coverage, Disability ... Performs quality control checks to ensure repairs are completed. * Ensures that required ...
Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
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Climate Controlled Facility * Relocation and Sign On Bonus for qualified technicians * Paid ... Joe Cooper Auto Group takes tremendous pride in hiring, developing, and retaining exceptionally ...
$14.75 - $18.75/hr
Full-time
Re-posted 22 days ago
POSITION SUMMARY
The Customer Experience Support Representative is responsible for providing effective customer servicefor all internal and external customers by using excellent, in-depth knowledge of company products andprograms and communicating effectively with team members within the customer experience team.
ESSENTIAL FUNCTIONS
Reasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to performessential functions.
Essential Functions Statement(s)
Provides order processing data entry for requests from customers to place and manage orders
Processes customer orders/changes/returns according to established department policies andprocedures
Responds to customer inquiries about products, programs, and services to provide accurateinformation and to help troubleshoot any problems
Builds sustainable business relationships of trust through open and interactive communication
Works with Order Entry to ensure updates customer information in the database during and aftereach call
Works cross-functionally with multiple departments to stay updated on product knowledge and beinformed of any potential changes
Partners with and provides support to the Sr CSR to meet and exceed customer's serviceexpectations
Assists customers with complex issues; resolving billing issues and issuing credits, returnauthorization
SKILLS & ABILITIES
Education: High School diploma/GED required. Associate degree in a business related field is preferred.
Experience: 3-5 years of customer service experience required. Experience serving large, demandingcustomers and understanding how to meet their needs. HVAC product knowledge is preferred.
Computer Skills: Ability to type a minimum of 35 wpm. Skilled with MS Office Suite.
Certificates & Licenses: N/A
Other Requirements: Excellent written and verbal communication skills, detail oriented and ability toadapt to a variety of customer issues that require prompt and efficient resolutions.
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Machinery manufacturing
501 - 1,000 Employees
Oklahoma City, OK, US
1992
