ZipRecruiter

Log In

1

Client Support Worker Jobs (NOW HIRING)

Versana

Client Support Manager

New York, NY · On-site

$160K - $180K/yr

... working in a fast-paced startup environment with changing priorities • Hands-on leader who can balance team management with direct client support work • Ability to manage multiple priorities and ...

Versana

Client Support Manager

New York, NY

$160K - $180K/yr

... working in a fast-paced startup environment with changing priorities Hands-on leader who can balance team management with direct client support work Ability to manage multiple priorities and partner ...

One Hope United

Support Worker

Homestead, FL

$18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living ... Abides by client and program confidentiality to the highest standard Qualifications Education

One Hope United

Support Worker

Deland, FL

$15 - $18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living ... Abides by client and program confidentiality to the highest standard Qualifications Education

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

onehopeunited

Support Worker

Weston, FL · On-site

$18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living ... Abides by client and program confidentiality to the highest standard Qualifications Education

onehopeunited

Support Worker

Homestead, FL · On-site

$18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living ... Abides by client and program confidentiality to the highest standard Qualifications Education

Ripple

Manager, Client Support

Chicago, IL · On-site

We seek a Manager, Client Support who shares our commitment to excellence. You'll play a key part ... Comfortable working with SaaS support tools, with a focus on recognizing and implementing ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

onehopeunited

Support Worker

Deland, FL · On-site

$15 - $18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living ... Abides by client and program confidentiality to the highest standard Qualifications Education

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

Nexera

Client Support Representative

Raleigh, NC · On-site

$1.2K - $2.0K/wk

Client Support Representative Want a career that combines customer service with professional growth? We're expanding and looking for individuals who enjoy working with people while learning about ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Experience working with healthcare professionals in a fast-paced clinical setting preferred

previous page

Showing results 41-60

All JobsClient Support Worker Jobs

Client Support Worker information

See salary details

$8

$17

$24

How much do client support worker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is a client support worker?

Client support workers are professionals who assist individuals in accessing services, resources, and support tailored to their needs. They work in various settings such as social services, healthcare, housing, and community organizations. Their responsibilities often include helping clients navigate systems, providing emotional support, advocating on their behalf, and ensuring they receive appropriate care. The goal of a client support worker is to empower clients and help them achieve greater independence and well-being.

What are some common challenges faced by client support workers when managing multiple client needs simultaneously?

Client Support Workers often juggle the needs of several clients at once, each with unique circumstances and priorities. Balancing urgent requests, maintaining accurate documentation, and ensuring timely communication can be challenging, especially during peak periods. Effective time management, strong organizational skills, and clear communication with both clients and team members are essential to handle these demands. Most organizations provide regular team meetings and access to supervisors or case managers to support staff in managing their caseloads and addressing complex situations.

What are the key skills and qualifications needed to thrive as a client support worker?

To thrive as a Client Support Worker, you need a background in social services or a related field, strong problem-solving abilities, and often a relevant certification or diploma. Familiarity with case management software, basic computer skills, and knowledge of community resources are typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help build trust and effectively support diverse clients. These competencies are crucial for delivering effective assistance, maintaining accurate records, and promoting positive outcomes for clients.
What cities are hiring for Client Support Worker jobs? Cities with the most Client Support Worker job openings:
What states have the most Client Support Worker jobs? States with the most job openings for Client Support Worker jobs include:
Client Support Worker jobs near you
Infographic showing various Client Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Client Support Manager

Versana

New York, NY • On-site

$160K - $180K/yr

Full-time

Re-posted 20 days ago

Job description

About Us
Versana is an industry-backed fintech on a mission to improve the syndicated loan market. By digitally
capturing agent banks' data in real time, Versana provides unprecedented transparency into loan- level details and portfolio positions-bringing efficiency and speed to the entire market. Through our platform, participants can be confident they are accessing the market's most credible source of deal information.
About You
We are looking for an experienced Client Support Manager who is eager to make a meaningful impact.
This role balances people leadership with hands-on ownership of inbound requests and escalations. You will lead the day-to-day customer support function, including monitoring and triaging tickets, resolving client issues within agreed service levels, establishing best practices, tracking and reporting support metrics, and continuously improving the tools and processes that power the team.
Key Responsibilities
• Build, manage, and mentor the client support team, fostering a culture of excellence and accountability
• Define and maintain processes for responding to client requests; coordinate with internal and
external teams to drive timely resolution
• Serve as the primary escalation point for complex client issues; remove blockers and support the
team through resolution
• Configure and optimize support tools and systems to ensure efficient team operations
• Proactively monitor the production platform and support queue; analyze support metrics to
identify trends and implement improvements
• Develop and deliver regular reporting and insights for the management team
• Set team goals and coach the team to meet or exceed service-level targets (response time,
resolution time, and quality)
• Own and enforce support standards, including response and resolution SLAs and escalation
procedures
• Triage, categorize, and prioritize client issues to ensure timely routing and resolution
• Partner closely with Versana Product and Technical teams to resolve client issues and drive
product and process improvements
Must Haves
• 3-7 years of experience leading and scaling a customer/client support team
• Experience with ticketing systems, workflows, and SLA-driven support operations
• Knowledge of financial products and markets, or experience in a fintech environment
• Experience supporting a SaaS product in a technical support environment; comfortable with
technical terminology and troubleshooting
• Comfortable working in a fast-paced startup environment with changing priorities
• Hands-on leader who can balance team management with direct client support work
• Ability to manage multiple priorities and partner effectively with cross-functional stakeholders
• Excellent interpersonal skills and active listening
• Strong verbal and written communication skills
• Client focus and empathy
• Independent self-starter who can execute with minimal supervision
• Proficiency in Microsoft Office Suite
Nice to Haves
• Understanding of relational databases and experience with SQL queries
• Experience with Zoho, Zendesk, or similar ticketing systems
$160,000 - $180,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply