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Client Support Worker Jobs in Columbus, GA (NOW HIRING)

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Client Support Worker information

See Columbus, GA salary details

$6

$13

$19

How much do client support worker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client support worker in Columbus, GA is $13.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $15.58 per hour, depending on experience, location, and employer.

What is a client support worker?

Client support workers are professionals who assist individuals in accessing services, resources, and support tailored to their needs. They work in various settings such as social services, healthcare, housing, and community organizations. Their responsibilities often include helping clients navigate systems, providing emotional support, advocating on their behalf, and ensuring they receive appropriate care. The goal of a client support worker is to empower clients and help them achieve greater independence and well-being.

What are some common challenges faced by client support workers when managing multiple client needs simultaneously?

Client Support Workers often juggle the needs of several clients at once, each with unique circumstances and priorities. Balancing urgent requests, maintaining accurate documentation, and ensuring timely communication can be challenging, especially during peak periods. Effective time management, strong organizational skills, and clear communication with both clients and team members are essential to handle these demands. Most organizations provide regular team meetings and access to supervisors or case managers to support staff in managing their caseloads and addressing complex situations.

What are the key skills and qualifications needed to thrive as a client support worker?

To thrive as a Client Support Worker, you need a background in social services or a related field, strong problem-solving abilities, and often a relevant certification or diploma. Familiarity with case management software, basic computer skills, and knowledge of community resources are typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help build trust and effectively support diverse clients. These competencies are crucial for delivering effective assistance, maintaining accurate records, and promoting positive outcomes for clients.
Client Support Worker jobs near you
Infographic showing various Client Support Worker job openings in Columbus, GA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $28,380 per year, or $13.6 per hour.

P&C - Client Service Associate

Sterling Seacrest Pritchard, Inc

Columbus, GA • On-site

$13 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

About the Organization
At Sterling Seacrest Pritchard, we are here to serve as your risk advisors first and insurance broker second.
We have a highly skilled team ready to collaborate with your business to position you to reach your goals with uniquely tailored insurance and consulting solutions.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Insurance
Description
The Client Service Associate (CSA) works alongside and supports the activities of our Client Service Executives and Producers in the marketing and sales process for new and renewing business. As a Client Service Associate, you will build on the foundational responsibilities of a Client Service Assistant, taking on additional duties that involve great responsibility and client interaction. You will serve as the primary service contact for clients and are expected to exemplify the highest standard of our service model.
WHAT YOU'LL DO (Essential Job Tasks)
As a Client Service Associate, you will:
(In addition to the duties/responsibilities of a Client Service Assistant)
Account Management
  • Act as the main servicer on some accounts, responsible for the entire renewal and/or marketing of the account
  • Independently review contracts for clients and provide notice to insured regarding deficiencies/changes and contact underwriters
  • Work directly with holders and insureds to educate on state requirements/limitations specific to the issuance of certificates of insurance
  • Handle more complex reconciliations under the direction of the Accounting department or manager
  • Create accurate premium allocations and invoices as required.

New & Renewal Accounts
  • Prepare and maintain proposals for new and renewal accounts
  • Attend meetings with Executives and Producers, and present independently to insureds or assigned accounts
  • Research and communicate directly with brokers and underwriters to create top-of-stack submissions
  • Negotiate renewal and new business terms, conditions, and premiums on assigned accounts
  • Bind coverage on behalf of the insured

Mentorship & Development
  • Participate in 1:1 mentorship with new team assistants
  • Work with the Training & Development team to teach a course on an insurance coverage, endorsement, SSP procedure, or Best Practice annually
  • Obtain or work towards obtaining designations as instructed by your manager
  • Attend all offered continuing education (CE) courses

Position Requirements
WHAT YOU BRING TO THE TABLE (Knowledge, Skills and Abilities)
  • 2-5 years of relevant experience
  • Active Property & Casualty Agent's License
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and accuracy in all tasks
  • Ability to work effectively as part of a team
  • Eagerness to learn and develop new skills in the insurance industry
  • Experience in managing client accounts and conducting renewals
  • Leadership and mentoring abilities

WORKING AT SSP
Learn more about what we do: https://sspins.com/
We are Selfless, Stewards of our Partnerships.
We have a fantastic culture... https://www.youtube.com/watch?v=gOSuPIvJ2oQ
And we're here to support you!
PERKS/BENEFITS
  • Flexible PTO
  • Health Insurance (Medical/Dental/Vision)
  • Safe Harbor 401K (We contribute 3% regardless of whether you do!)
  • Dress For Your Day
  • Flexible Work Schedule
  • Clear Growth Path
  • In-House Continuing Education
  • Team Outings & Events
  • Community Outreach

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.
Full-Time/Part-Time
-unspecified-
Shift
-not applicable-
City
State
Position
P&C - Client Service Associate
Exempt/Non-Exempt
Non-Exempt
Open Date
6/17/2026
This position is currently accepting applications.

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