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Client Support Associate Jobs in Ponte Vedra, FL

Kelly, Inc.

Client Services Associate

Jacksonville, FL · On-site

Ability to support a diverse array of products and services. * Knowledge of Microsoft Office (Excel ... client issues will be owned end to end by the associate and will be treated with a closed loop ...

Bank of America

Client Service Associate

Jacksonville, FL · On-site

$13.50 - $18.50/hr

Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their ...

Bank of America

Client Service Associate

Jacksonville, FL · On-site

$13.50 - $18.50/hr

Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their ...

Bank of America

Client Service Associate

Jacksonville, FL · On-site

$13.50 - $18.50/hr

Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their ...

Elase

Client Coordinator

Jacksonville, FL · On-site

$16.75 - $22.50/hr

The Client Coordinator is a passionate supporter of our Elase Med Spas. This person is integral to ... High school diploma required; associate degree or above preferred. * 2+ years of customer service ...

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Showing results 21-40

All JobsClient Support Associate JobsClient Support Associate Jobs in Ponte Vedra, FL

Client Support Associate information

See Ponte Vedra, FL salary details

$11

$19

$26

How much do client support associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client support associate in Ponte Vedra, FL is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.92 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities near Ponte Vedra, FL are hiring for Client Support Associate jobs?

Cities near Ponte Vedra, FL with the most Client Support Associate job openings:

Client Services Associate

Motion Recruitment

Jacksonville, FL • On-site

Other

Re-posted 5 days ago

Job description

Grow your career as a Client Services Associate with an innovative global bank in Jacksonville, FL. Contract role with possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 9 Months

Required Skills & Experience
  • Bachelor’s/University degree
  • Up to 2 years experience in Banking Customer Service with emphasis in investments or investment-related products.
  • Must have Securities Industry Essentials – SIE - Active Series 7 & Series 66 (combo of 63 and 65) licenses!
  • Basic understanding of investment and financial planning strategies.
  • Understanding of multiple products across business lines combined with exceptional networking and relationship building skills.
  • Excellent verbal and written communication skills. Ability to communicate at a professional level.
  • Capable of working independently within established procedures and make decisions without manager approval.
  • Able to perform multiple functions with a high degree of accuracy.
  • Ability to support a diverse array of products and services.
  • Knowledge of Microsoft Office (Excel, Outlook, and Word).
Desired Skills:
  • Master’s degree.

What You Will Be Doing
  • Fully accountable for servicing and supporting our Investment and/or Banking clients.
  • Able to clearly articulate business value proposition, matching clients with the correct set of products and services.
  • Responsibly and professionally engage with clients to facilitate the transition of individuals whose needs are better aligned with digital solutions.
  • Confidently articulate the value proposition for our Private Client and digital programs available.
  • Directly responsible for providing timely responses to client service requests, received via telephone or email.
  • Provides exceptional support and issue resolution– all client issues will be owned end to end by the associate and will be treated with a closed loop process.
  • Ensures customer claims and complaints are handled in accordance with FINRA and firm policy.
  • Refer opportunities to segment partners where appropriate (including, but not limited to Senior Wealth Advisor, Small Business Partners, Home Lending Officer, Digital Wealth Solutions, etc.)
  • Manage client follow-up and adhere to all Regulatory and Compliance operating procedures.
  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

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