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Client Support Associate Jobs in Phoenix, AZ (NOW HIRING)

Interior Logic Group

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Sales Support Associate

Phoenix, AZ · On-site

$17 - $21.75/hr

Summary The Sales Support Associate is responsible for generating bids using material cost sheets ... Maintain Client SharePoint portals and product inventory for assigned accounts. * Configure ...

Chico's FAS

Support Associate - Chico's

Peoria, AZ

$16.50 - $21.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence • Supports ...

Chico's FAS, Inc.

Support Associate - Chico's

Peoria, AZ · On-site

$16.75 - $21.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence * Supports ...

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How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Phoenix, AZ is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.93 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Phoenix, AZ are hiring for Client Support Associate jobs? Cities near Phoenix, AZ with the most Client Support Associate job openings:

Client Support Associate

People, Data & Solutions

Scottsdale, AZ • On-site

$17.75 - $24.25/hr

Other

Posted 23 days ago

Job description

Client Support Associate
Compensation: 30/hr
Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.
Role Responsibilities This role will be responsible for answering incoming support calls from internal and external customers.? It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems.? This position may have interaction other with the Technical Support teams across the organization.?
Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of call center support with excellent customer service. Excellent verbal and written communication skills. The ability to work in a team environment and commit to a flexible work schedule.
Preferences: 1 - 3 years technical experience a plus. 1 - 3 years Service Desk or Technical Call Center experience a plus. Previous experience troubleshooting desktop, printer, and notebook issues. Very strong user and support of MSOffice.
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.

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