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Client Support Associate Jobs in Gurnee, IL (NOW HIRING)

Allworth Financial

Service Associate

Riverwoods, IL · On-site

$60K - $70K/yr

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

UBS

Client Associate, Registered

Northbrook, IL · On-site

$65K - $85K/yr

A Client Service Associate serves as the first point of contact when a client calls to reach their ... We respect and seek to empower each individual and support the diverse cultures, perspectives ...

UBS

Client Associate, Registered

Northbrook, IL · On-site

A Client Service Associate serves as the first point of contact when a client calls to reach their ... We respect and seek to empower each individual and support the diverse cultures, perspectives ...

Allworth Financial

Service Associate

Deerfield, IL · On-site

$60K - $70K/yr

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

Allworth Financial

Service Associate

Riverwoods, IL · On-site

$60K - $70K/yr

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

Allworth Financial

Service Associate

Riverwoods, IL · On-site

$60K - $70K/yr

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

C.A. Carlin

Business Support Specialist

Schaumburg, IL · On-site

We have more than 300 associates and multiple offices throughout the country. We represent top ... Primary Responsibilities Sales & Client Support * Support assigned accounts by executing day-to-day ...

C.A. Carlin

Business Support Specialist

Schaumburg, IL · Hybrid

We have more than 300 associates and multiple offices throughout the country. We represent top ... Primary Responsibilities Sales & Client Support * Support assigned accounts by executing daytoday ...

UBS

Client Associate

Northbrook, IL · On-site

We respect and seek to empower each individual and support the diverse cultures, perspectives ... As a Client Associate, you'll play an important role in team efficiency and relationship management.

UBS

Client Associate

Northbrook, IL · On-site

$65K - $85K/yr

We respect and seek to empower each individual and support the diverse cultures, perspectives ... As a Client Associate, you'll play an important role in team efficiency and relationship management.

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

Summary This client-facing role provides general operational support for the department. The Associate will interact with clients, advisors, and service providers to facilitate the smooth ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$60K - $90K/yr

Summary This client-facing role provides general operational support for the department. The Associate will interact with clients, advisors, and service providers to facilitate the smooth ...

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Showing results 21-40

All JobsClient Support Associate JobsClient Support Associate Jobs in Gurnee, IL

Client Support Associate information

See Gurnee, IL salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support associate in Gurnee, IL is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Gurnee, IL are hiring for Client Support Associate jobs? Cities near Gurnee, IL with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,961 per year, or $19.2 per hour.

Asset & Wealth Management - Deerfield - Associate, Sales Support - 719927

Goldman Sachs, Inc.

Deerfield, IL • On-site

$17.25 - $22.25/hr

Full-time

Re-posted 6 days ago

Goldman Sachs rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

47th of 170 rated banks

Job description


Job Duties: Associate, Sales Support with Goldman Sachs Wealth Services, L.P. in Deerfield, Illinois. Multiple positions available. Work alongside an advisor team to help service clients and their families, providing comprehensive personal financial planning, investment planning and tax services to corporate employees, executives, and other high-net worth individuals. Implement complex investment strategies for high net-worth clients by overseeing new account opening, funding, asset transfers and account maintenance while ensuring compliance with client's risk profile and investment objectives. Prepare income tax returns for clients, interface with third party tax preparers and monitor client tax payment obligations. Prepare various reports and analyses for clients in the areas of personal financial statements, cash flow planning, income tax projections, insurance reviews, investment allocation, investment performance, estate document reviews, estate flowcharts, etc. Establish trust and rapport with clients over the phone and in person by asking open-ended questions and using inclusive language; ultimately forming long-term relationships with our clients. Extensive telephone contact and/or face-to-face interaction with clients, and their outside advisors, to obtain information, onboard new clients, ensure a seamless client experience, and help the advisor team provide advice. Assist the team in documenting the client file to ensure all communication and client service is well documented. Conduct individual research on client's financial planning questions using internal resources and the questions can vary from a specific tax treatment to a specific investment product.
Job Requirements: Bachelor's degree (U.S. or foreign equivalent) in Finance, Accounting, Economics, or related field and two (2) years of experience in the job offered or in a related role. Prior employment must include two (2) years of experience with: working with clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance or other relevant information needed to develop a financial plan; tax projections and reviewing withholding and payments for completeness and accuracy; financial products including stocks, bonds, mutual funds, ETFs, Equity Awards, and insurance; developing and supporting solutions for client needs in estate planning, taxes, investments, insurance, cash flow management, and risk management; and applying knowledge of U.S. income tax rules while assisting with individual income tax return preparation process for high-net-worth individuals.
Salary Range: Annual base salary for this Deerfield, Illinois -based position is $75,000 - $118,000. May be eligible for a bonus at fiscal year-end. See benefits summary here: https://www.goldmansachs.com/careers/discover/benefits-summary-US.pdf
©The Goldman Sachs Group, Inc., 2026. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.

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About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869

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