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Client Support Associate Jobs in Elgin, IL (NOW HIRING)

The Client Services Associate is a developing professional role. This role identifies policy and ... Provide high level of support to Securities Specialists including but not limited to, client market ...

... support duties, including but not limited to, word processing, preparing mailings, filing ... clients; non-registered Client Service Associates may not volunteer quote or other stock ...

... support duties, including but not limited to, word processing, preparing mailings, filing ... clients; non-registered Client Service Associates may not volunteer quote or other stock ...

... support duties, including but not limited to, word processing, preparing mailings, filing ... Registered Client Service Associates may highlight a service or product but may not discuss ...

Client Service Assoc

Chicago, IL

$15 - $20.50/hr

About the job Client Service Assoc Client Service Assoc needs 4+ years experience Client Service ... Support the coordination of account maintenance activities (e.g., amendments to account name, fee ...

Trade Desk Associate

Chicago, IL · On-site

$19 - $25.75/hr

Trading Desk & Client Support • Serve as a primary escalation point for complex inbound client ... Associates, providing technical guidance and acting as an on-floor resource during critical ...

Associate Veterinarian

Plainfield, IL · On-site

$150K - $250K/yr

Associate Veterinarian Full-time Compensation: USD 150 - USD 300 - yearly Company Description About ... Experienced technicians who handle diagnostics, procedures, and client support * Strong mentorship ...

Client Service Associate

Elgin, IL · On-site

$14.25 - $19.75/hr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... supporting receptionist as needed * Understand the client's overall business needs and help ...

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Client Support Associate information

See Elgin, IL salary details

$11

$19

$28

How much do client support associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for client support associate in Elgin, IL is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.79 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Elgin, IL are hiring for Client Support Associate jobs? Cities near Elgin, IL with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Elgin, IL as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 44% Full Time, 52% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,156 per year, or $19.8 per hour.
Sales Associate (Chicagoland)

$14 - $19/hr

Part-time

Posted 8 days ago


Job description

Description:

ABOUT BLUE PEAK TENTS

Blue Peak Tents is a leading provider of premium tent and event rentals. We design and install custom structures with a white glove level of service, bringing our clients’ visions to life. As demand continues to grow, we are expanding our sales team with an Associate Account Executive to support senior sellers while developing their own book of business.


ROLE OVERVIEW

As a Sales Associate, you will support Account Executives on larger, complex projects while independently managing smaller events and inbound opportunities. This role is a training ground for future Account Executives, blending hands-on client interaction with structured sales development. You will be involved across the full sales cycle, from initial inquiry through execution, building both technical and relationship skills. This is a detail-oriented, fast-paced role ideal for someone early in their sales career who is eager to learn, take ownership, and grow.


RESPONSIBILITIES

Client Support & Relationship Management

• Support Account Executives in managing key client relationships, including planners, venues, and corporate partners

• Assist in guiding clients through the discovery and proposal process

• Maintain clear, timely communication with clients to ensure a high-quality experience

• Support Account Executives in Production planning for upcoming events

Sales & Deal Execution

• Own inbound opportunities from initial inquiry through close

• Assist in developing proposals, pricing, and installation plans based on event needs

• Participate in site visits and job walk-throughs to understand logistics and scope

• Identify opportunities to upsell or enhance client experience within smaller projects

Sales Operations & Coordination

• Partner with Ops and Account Executives to ensure smooth handoff to Operations

• Maintain accurate deal tracking and activity in CRM (HubSpot)

• Support pipeline management, including follow-ups, task tracking, and data hygiene

Team Collaboration & Learning

• Participate in post-event debriefs and contribute to continuous improvement

• Shadow Account Executives on larger deals to build product and sales expertise

Requirements:

QUALIFICATIONS

• 1–3 years of experience in sales, customer service, or event-related roles

• Strong attention to detail, organizational skills, and written/verbal communication

• Comfortable working with numbers, pricing, and basic financial concepts

• Proficiency in CRM systems (HubSpot preferred), Microsoft Office, and email tools

• Interest in events, construction, logistics, or design-oriented industries is a plus


CULTURAL FIT

• Eager to learn and grow into a full Account Executive role

• Takes ownership of work and follows through reliably

• Communicates clearly and professionally with clients and internal teams

• Thrives in a fast-paced, team-oriented environment; willing to be hands-on


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