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Client Support Associate Jobs in Chicago, IL (NOW HIRING)

Blue Peak Tents Inc.

Sales Associate

Batavia, IL · On-site

$14.25 - $19.25/hr

ROLE OVERVIEW As a Sales Associate, you will support Account Executives on larger, complex projects ... RESPONSIBILITIES Client Support & Relationship Management • Support Account Executives in ...

BLUE PEAK TENTS INC

Sales Associate

Batavia, IL · On-site

$14.25 - $19.25/hr

ROLE OVERVIEW As a Sales Associate, you will support Account Executives on larger, complex projects ... RESPONSIBILITIES Client Support & Relationship Management • Support Account Executives in ...

Investortools

Client Services Associate

Naperville, IL · On-site

$70K - $90K/yr

What You'll Do As a Client Services Associate, you'll immerse yourself in the world of fixed-income ... S. to deepen relationships and deliver high-impact support. Responsibilities * Learn about and ...

Cboe Global Markets

Trade Desk Associate

Chicago, IL

$19 - $25.75/hr

Trading Desk & Client Support Serve as a primary escalation point for complex inbound client ... Mentor and guide junior Trade Desk Associates, providing technical guidance and acting as an on ...

Citigroup, Inc.

Client Services Associate

Chicago, IL · On-site

$54K - $75K/yr

The Client Services Associate is a developing professional role. This role identifies policy and ... Provide high level of support to Securities Specialists including but not limited to, client market ...

Citigroup Inc

Client Services Associate

Chicago, IL

$54K - $75K/yr

The Client Services Associate is a developing professional role. This role identifies policy and ... Provide high level of support to Securities Specialists including but not limited to, client market ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Chicago, IL

Client Support Associate information

See Chicago, IL salary details

$12

$20

$29

How much do client support associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client support associate in Chicago, IL is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.75 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Chicago, IL are hiring for Client Support Associate jobs? Cities near Chicago, IL with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,889 per year, or $20.6 per hour.
Client Services Associate

Client Services Associate

Addison Group

Elk Grove Village, IL • Hybrid

$27 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Job Title: Client Services Associate

Location (city, state): Elk Grove Village, IL

Industry: Manufacturing

Pay: $27–$35/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client

Addison Group is partnering with a growing manufacturing organization seeking a motivated Client Services Associate to support client projects from kickoff through completion. This role offers the chance to join a collaborative and supportive team with strong long-term growth opportunities.

Job Description

This position supports project and client initiatives from start to finish, ensuring communication, documentation, and production processes stay organized and on track. The role blends project coordination, client communication, and data analysis in a fast-paced environment.

Key Responsibilities
  • Assist with managing projects from launch through completion, ensuring timelines and deliverables are met
  • Serve as a key communication link between clients, production, vendors, and internal teams
  • Build and maintain detailed project documentation, including production instructions and specifications
  • Help monitor project performance, reporting, and operational metrics
  • Support continuous improvement initiatives and identify opportunities to streamline processes
  • Maintain and update ERP and reporting systems, ensuring accurate data and project tracking
  • Collaborate across departments to resolve challenges and keep projects moving forward
  • Occasionally step into operational areas to troubleshoot or verify project details
Qualifications
  • 2+ years of account management, project coordination, or client services experience
  • Strong Microsoft Excel and ERP system experience required
  • Familiarity with manufacturing processes, production workflows, or supply chain operations preferred
  • Excellent communication and relationship-building skills
  • Strong analytical mindset and comfort working with data and reporting
  • Adaptable, calm under pressure, and able to handle shifting priorities
  • Proactive team player with a willingness to learn and take initiative
Additional Details
  • Monday–Friday schedule, typically 8:00 AM–5:00 PM
  • Fully onsite during training; potential hybrid flexibility after ramp-up based on business needs
  • Business casual work environment
Perks
  • Supportive and collaborative team culture
  • Long-term growth and career development opportunities
  • Modern office environment with employee amenities
  • Stable, expanding organization with strong leadership and tenure