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Client Support Associate Jobs in Albuquerque, NM

UMB Financial

Retirement Client Advisor

Albuquerque, NM · On-site

$99K - $157K/yr

... to support the client's objectives * Facilitate or deliver participant education and advice ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Allied Universal

Client Manager

Albuquerque, NM · On-site

$65K/yr

... supporting revenue growth, cash collections, and overall profitability * Oversee and maintain ... Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ...

Allied Universal

Client Manager

Albuquerque, NM

$65K/yr

... supporting revenue growth, cash collections, and overall profitability * Oversee and maintain ... Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ...

Allied Universal

Client Manager

Albuquerque, NM · On-site

$65K/yr

... supporting revenue growth, cash collections, and overall profitability * Oversee and maintain ... Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ...

Old Republic

Sales Executive

Albuquerque, NM · On-site

Demonstrate openness and willingness to lead and support associate sales efforts at all levels * Identify, develop, and convert qualified prospects to expand the client base * Provide consultative ...

Old Republic

Sales Executive

Albuquerque, NM · On-site

Demonstrate openness and willingness to lead and support associate sales efforts at all levels * Identify, develop, and convert qualified prospects to expand the client base * Provide consultative ...

cbi

Client Stabilization Specialist

Albuquerque, NM

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

cbi

Client Stabilization Specialist

Albuquerque, NM

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

cbi

Client Stabilization Specialist

Albuquerque, NM

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

cbi

Client Care Coordinator

Albuquerque, NM

$17.50 - $22.75/hr

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

cbi

Client Care Coordinator

Albuquerque, NM

$17.50 - $22.75/hr

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

Community Bridges, Inc.

Client Care Coordinator

Albuquerque, NM · On-site

$17.50 - $22.75/hr

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

cbi

Client Care Coordinator

Albuquerque, NM · On-site

$17.50 - $22.75/hr

The position will provide coordination of care and support services to assist the individual or ... Associate degree (or higher) in a field related to Behavioral Health is preferred. * Minimum of six ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Albuquerque, NM

Client Support Associate information

See Albuquerque, NM salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Albuquerque, NM is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
Infographic showing various Client Support Associate job openings in Albuquerque, NM as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,357 per year, or $19.4 per hour.
Retirement Client Advisor

Retirement Client Advisor

UMB Financial

Albuquerque, NM • On-site

$99K - $157K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

TheRetirement Client Advisorgenerates new business opportunities and manages a customer portfolio defined in the business plan. This involves being the primary contact for new or existing customers, presenting formal product proposals, andmaintainingongoing prospects for new business development. This role focuses on building customer relationships and gaining loyalty by listening and responding to customers' needs.

Howyou'llspend your time:

  • Delivers exceptional service in managing his/her book of business and building client relationships
  • Partners with internal Portfolio Management and Research to fully understand market narrative, manager selection and monitoring, strategy decisions, and effectively communicate recommendations
  • Regularly meetswith clients for on-going plan/investment reviews
  • Educates and communicates with clients about market conditions, plan/account investments, performance, strategy, changes in regulatory or tax environment, and other factors which may influence plan decisions
  • Provides consultation to plan sponsors on the development of a participant education program to support the client's objectives
  • Facilitate or deliver participant education and advice
  • Creates andmaintainsnetworking relationships to create a pipeline of business
  • Achieves annual new business revenue goals for assigned accounts and/or territory
  • Maintains client information in a CRM tool
  • Understands the benefits of products and effectively differentiate UMB's Retirement Services from the competition
  • Provides interdisciplinaryexpertiseto clients when needed while partnering with bank leadership and other departments
  • Performs other duties as assigned.

We'reexcited to talk to you if:

  • You havea Bachelor'Degree in Business Administration/Management, Finance or related fieldorequivalentwork experience
  • 5-7 years in the financial services industry with a minimum of 3yearsspecific experience in a sales role
  • Broad knowledge of financial markets, asset allocation principles, and financial products
  • Experiencein investment managerselectionand monitoring a plus
  • Prior experience with DC retirement plans and understanding of regulations related to ERISA, DOL, and IRS
  • Solid understanding of plan design, compliance and testing, and industry standards
  • Good written/verbal communication,organizationand client service skills
  • Ability tomaintainprofessional working relationships with internal and external clients
  • Ability to interpret documents and resolve technical problems
  • Critical thinking and problem-solving skills toidentifyand recommendappropriate follow-upaction

Bonus points if:

  • Chartered Financial Analyst - CFA - CFA Institute
  • Certified Investment Management Analyst (CIMA) - Investment Management Consultants Association -IMCA
  • Qualified Plan Financial Consultant (QPFC) - National Association of PlanAdvisors
  • Certified Financial Planner - CFP - Certified Financial Planner Board of Standards, Inc.

Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York:

$120,750 - $189,000

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:

$110,250 - $173,030

US Employees in all other states not listed above:

$99,750 - $157,060

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.


UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.


If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


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